Quality degradation at Seamless: Local Food Delivery  
Users report higher volume of Quality Issues than usual
47
poor

Seamless: Local Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
68%
Android
103 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
48 Reports
User Feedback
32%
iOS
48 Reports
68%
Android
103 Reports
Seamless: Local Food Delivery - Latest Quality Issues
Android
May 5, 2021
really dumb that they haven't merged grubhub and seamless into one brand yet. I've been a grubhub user for years and had to create a whole separate seamless account to use a gift card I was sent. awful user experience in this case
Android
May 4, 2021
I was skeptical at first! however, after looking at the bill Grubhub and UberEats left me, to be budget friendly I inquired to Seamless, and I was not disappointed
iOS
May 3, 2021
Better off cooking your own food
Cant cancel orders after they are placed Some orders get canceled by seamless for no reason and you dont know they've been canceled for an hour so you end up waiting 2x as long for an order. Customer support is ZERO Prices are more retarded then those idiots bidding up Doge coin! Apple please remove this app from the app store
Android
May 3, 2021
The last 2 times I placed an order I get a message with a few seconds that my order was cancelled, I tried to find out why this happened twice but I didn't get any explanation at all, just cancelled. So that was enough for me to uninstall this app because it happened twice and I didn't get an explanation.
iOS
May 3, 2021
App is sluggish
I'm not sure what to do to fix this issue, but I've been ordering through Uber eats because I can't scroll through the restaurant list effectively. The app freezes a lot, and also doesn't scroll
Android
May 3, 2021
(9/15/19): Stop asking me after every order to rate the app. Edit: 10/21/20 Still asking me every order to rate your app Edit: 5/2/21 Still asking me to rate
Android
May 1, 2021
The interface isn't great,
Android
Apr 30, 2021
I've been with Seamless for years and remember when they were prompt and reasonable.. Delivery times have now gotten worse and the delivery fee continues to rise. Sometimes i wait over 2 hours for food. I will no longer be using Seamless.
iOS
Apr 30, 2021
At least we got a refund?
Tried ordering from this app tonight (we're in Minneapolis)—the driver kept pushing our order back until it was going to be an hour and a half late. Tried to ask him if he was ok but he never responded. We cancelled the order and all we were offered was a refund—no coupons for our trouble or anything. Guess it's ramen for us tonight :(
Seamless: Local Food Delivery - Product Description
Order food for delivery or pickup from a huge selection of restaurants near you. Dine with Seamless and get local menus, fast, easy online ordering service and the best places in New York, where and when you want it.

With no hidden fees and exclusive deals from nearby spots and exclusive restaurant partners like McDonalds and Taco Bell, it’s no wonder Seamless is how New York eats.

Join Seamless+ and get unlimited free delivery from restaurants nearby, exclusive rewards, access to our Elite Care team and so much more!

Plus, Seamless will match any donations Seamless+ members make to No Kid Hungry, so you can double your community impact.

Try Seamless+ free. After that, it’s $9.99/month. 

Top 5 reasons to download Seamless:

1. Explore the local food scene with Seamless — all 5 boroughs, no hidden fees

2. Discover exclusive food delivery deals you'll only find on the Seamless app. For a limited time, get your Taco Bell favorites delivered free with orders of $12+! (Terms apply.)

3. Reorder favorite meals faster with Express Reorder

4. Track your order with real-time delivery updates

5. Preorder your next meal up to four days in advance

Easily search by cuisine or dish & view ratings of Seamless restaurants from other New Yorkers for no nonsense, honest reviews

Never be without your favorite eats again.

Seamless has a huge selection of delicious restaurants that deliver wherever you are — Brooklyn, Queens, Manhattan, the Bronx, Staten Island, or wherever you’re hungry.

Got a go-to sushi order that’s never let you down? Tap "Express Reorder" to quickly bring a previously ordered meal straight to checkout. Craving Taco Bell? Just type “Taco Bell” into the search bar and a listing of the nearest local Taco Bell spots will pop up. All you’ve got to do is pick your place, choose your food, and place your order. It doesn’t get much easier than that.

Seamless has numerous ways to pay — Apple Pay, Amex Express Checkout, PayPal, Seamless eGift Card or a good old-fashioned credit card. Whatever is fastest for you works great for us.

Searching for McDonalds delivery in NYC, the tastiest tamales in the Bronx, the spiciest hot pot in Queens or the freshest pasta in Brooklyn? Download Seamless and see how New York eats.

Free delivery terms: Must be a first-time Seamless diner; offer limited to one use per diner. Order must be $15.00, before tax, tip and fees. Discount is capped at $5.00 off your order. Valid for Delivery orders only.
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