26
poor

Serve | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
453 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
74 Reports
User Feedback
14%
iOS
74 Reports
86%
Android
453 Reports
Serve - Latest Quality Issues
Android
May 5, 2021
The app is unusable, can't even log in as a subaccount.
Android
May 5, 2021
It will not open.....update 2 months later and still will not open
Android
May 5, 2021
Can't update
Android
May 5, 2021
JUNK.....NEW UPDATE ETC AND NEW MANAGEMENT HAS MADE THIS ENTIRE EXPERIENCE JUNK NOW....DONT WASTE YOUR TIME QITH THIS CARD AT ALL ANY MORE AS IT IS NEVER UP AND RUNNING APP SO U NEVER HAVE ACCESS TO YOUR INFO.....SWITCH TO ANNNNYTJING BUT THIS...LOOK AT ALL REVIEWS SINCE THE SWITCH...EVVVVERYONE HAS UNINSTALLED SERVE NOW
Android
May 5, 2021
The other old version one is better than this new updated one. It's always glitches and the other had you viewing your balance instead of always signing in. Bring back the old version.
Android
May 4, 2021
For over a month I have not been able to sign in. It says the app is offline. I deleted and redownloaded the app. It is working on my daughters phone after she deleted and redownloaded. We have the same phone model etc. When do you plan on fixing this Your website just loads and never stops. Fix it!!
Android
May 4, 2021
I hate the new update. I cannot see what's in my account before login. i loved that feature. now when I try to login now the login is not highlighted when put in my password. its inconvenient for me to go to the main website when I thought the new uptodated app would work better. what a let down.
Android
May 4, 2021
Terrible. Can't even log in. Says "Server error. Try again" still haven't been able to log in. Multiple tries across multiple days.
Android
May 4, 2021
Bad, still doesn't work properly. Can't access nothing
Serve - Product Description
WHAT IS SERVE?
Serve is a financial Account  with no credit check, no minimum balance, and no hidden fees. With a suite of options to choose from, Serve allows you to handle your money with ease. Our Accounts give you tools to help you budget, flexibility to spend online or in stores, and many conveniences including easy access.

Visit us at serve.com for more information 

HOW THE SERVE MOBILE APP WORKS:
• Easily manage your Serve Account on the go, wherever you are! 
• Log into easily access your Available Balance and view the details of all your active and completed transactions

MONEY IN:
• View your Direct Deposit information
• Easily add money directly on your mobile device using Mobile Check Capture
• Request money from other Serve Cardholders 

MONEY OUT:
• Send money to other Serve Cardholders
• Use your Serve card to make purchases online or in-store

BRANDS YOU CAN TRUST
• Our partners American Express® and Visa® bring the reliability you need and the value you deserve 
• We work hard to keep your information and money safe and secure
• Our 24/7 Customer Service representatives are there for you, day or night
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