67
poor

Snapshot® Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
122 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
16 Reports
User Feedback
12%
iOS
16 Reports
88%
Android
122 Reports
Snapshot® Mobile - Latest Quality Issues
Android
May 5, 2021
Drain out you battery
Android
May 4, 2021
Cool idea but I think it's idea of fast acceleration and hard braking need some work. I got a hard brake mark being in line at a drive thru, and merging onto a highway always dings me for fast acceleration, like, okay let me just crawl into traffic and make an even more dangerous situation.
Android
May 4, 2021
This app wont even let me sign in this is absolute garbage
Android
May 2, 2021
Apparently the app only works with wifi and not cell phone data. So it never records my driving which really sucks. They really need to change that
Android
May 2, 2021
My score would've been higher had the app not said I was on my.phone while driving while the truth was I was at a complete stop. But great app
iOS
May 1, 2021
Refresh
I love the way your app prompts me to turn on background refresh and won't open till I torn it on... but it's already turned on. Thanks guys.
Android
May 1, 2021
i am sitting at downloading. Its just spinning the half circle and no download in progress actually. Tried it several times but same problem. What a start ! No start. No nothing then.
Android
May 1, 2021
This app is a complete battery killer. The way it works it's constantly running in the background and my battery went from lasting all day to being dead halfway through the day on a galaxy s20. Ridiculous. Then while you are driving the app tracks any phone usage which counts against you. That includes changing songs for your music or even just using your GPS or if you get a notification from something. Hitting a pothole triggers accident detection or hard brakes. Just don't. Apps a joke.
Android
Apr 30, 2021
I would give 0 stars if I could. Switched to Progressive a month ago & signed up for Snapshot since it should save my wife & I money since we drive appropriately... WRONG!! Noticed within the first few days that the app takes up to 10 minutes after you've parked the car to clear your trip so any "phone utilization" done is penalized against you even though your not even in your car! If your going to try to save customer's money, get an app that refreshes appropriately! Horrible app & service!
Snapshot® Mobile - Product Description
The Snapshot app is available to everyone, even if you’re not a Progressive policyholder.
 
For policyholders: People who’ve already purchased a Progressive insurance policy and enrolled in Snapshot with the mobile app (not the plug-in device) can use it to complete their Snapshot driving period. Available in select states. 
 
For everyone else: People who are not current Progressive customers can use the Snapshot app to participate in Snapshot Road Test. It’s a way to try out Snapshot before you buy, and potentially even earn a discount! Just download, enroll, and drive with the app for a few weeks to get your results. Available in select states.
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