67
poor

Spirit Airlines | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
199 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
94 Reports
User Feedback
32%
iOS
94 Reports
68%
Android
199 Reports
Spirit Airlines - Latest Quality Issues
Android
May 12, 2021
I am trying to check in to my flight early So that it's cheaper to pay for carry-on instead of doing it at the airport, and the app keeps shutting down on me every time I get to the option to pay. This is literally the worst airlines app I've ever used. Makes me not want to fly spirit ever again.
Android
May 12, 2021
The app doesn't open at all.
iOS
May 11, 2021
unstable
The app doesn't load, and how much a query is made it stays "thinking" and at once closes. You should have an xq update it's impossible to use
iOS
May 11, 2021
Closes when opened
I downloaded the app and when it opened, it closes immediately.
iOS
May 10, 2021
Poor quality app for a poor quality airline
This app is inexcusably bad. My boarding pass would not load on the app after multiple tries of downloading and deleting. I was running late for my flight and this app completely failed when I needed to access my boarding pass. I will never use this app again. It caused me more stress and wasted time than just printing my boarding pass at the kiosk at the airport. Poor quality app for a poor quality airline
iOS
May 10, 2021
Apparently not iPad friendly
The app is handy, but the biggest reason to use it is to pull up my boarding passes on my pad, and it says it does not work on my device.
Android
May 10, 2021
Three times I have downloaded the app but it freezes on the homescreen. I attempted to email the address listed in other responses but got an auto reply that I am not authorized. I did not want to rate an app I could not open. Using a Samsung S20+ 5G.
iOS
May 9, 2021
Not working
Its crashing in opening
iOS
May 9, 2021
No works
It closes as soon as it opens
Spirit Airlines - Product Description
Our newly redesigned app has been enhanced to provide a more dynamic relevant experience where you can stay informed and use more self-serve capabilities. Its only the beginning, more to come! 

Ready for More Go? With the Spirit Airlines app, easily manage all your trips in one place. Book your next getaway, check-in for your flight, get your boarding pass, and receive flight status updates when you actually need them. Travel faster and lighter than ever before with your new travel app companion. 

My Trips
- Get the information you need right at your fingertips with all your upcoming trips in one place. Quickly see your flight status, gate/terminal, seat assignment, and much more!  
- Get notified when it’s time to check-in so you’re ready to go the next day 
- Access your boarding pass and move hassle-free through the airport
- Need to make a change? Quickly update your seats, add bags or options to your trip

Book Flights
- Find and quickly book your next getaway with ease 

Flight Status
- Stay up-to-date with the latest flight notifications informing you of any impacting changes
- Easily check flight statuses so you know when your family and friends are arriving 

My Account 
- Sign up for Free Spirit® to start earning points immediately and use for award travel
- View your member number, tier status and track your point balance
- See points required to achieve next tier status
- Personalize your profile with your own avatar
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