Quality degradation at stc pay  
Users report higher volume of Quality Issues than usual
21
poor

stc pay | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Finance
Work at STCPay? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at STCPay? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
233 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
78 Reports
User Feedback
25%
iOS
78 Reports
75%
Android
233 Reports
stc pay - Latest Quality Issues
iOS
Apr 22, 2024
The new verification method is terrible!
Taking a long time for just getting a call to verify your own device, what a really bad decision before the update the app was working perfectly with only getting SMS Texts as a verification which was WORKING fine, and a new verification which won't let you access the application because of the call system WHICH DOES NOT WORK.
iOS
Apr 22, 2024
STC Pay
There is a problem with the latest update, you cannot access the application because it asks for documentation by calling
iOS
Apr 22, 2024
After update apps not working .
After i update apps not working . Trusted device they said they call but nothing happend
iOS
Apr 22, 2024
DEVICE VERIFICATION
Call is not received during device verification
iOS
Apr 22, 2024
The app is broken after last update
I did not get any call from you to confirm the device and I can not access my account
iOS
Apr 22, 2024
Saudi Arabia
One of the worst applications that once a day a problem in the application and the balance instead of increasing decreases and the plastic card you cant show it and the identity documentation is not working And when I talk to customer service they talk from the side of their nose and their reply is very slow they reply to you after ten minutes and if you reply to them within 30 seconds they end the conversation And if you tell them I evaluate you a bad evaluation closes the conversation in your face all the time There is only one employee that we can say excellent which is the automatic reply only but the rest we say Other than complaining to God
iOS
Apr 22, 2024
An application that has a problem in documentation
A problem in documentation, no call comes for documentation
iOS
Apr 22, 2024
Featured Customer
Tip no one download the application because the account verification feature does not work . Also, the confirmation call when adding a new customer does not work. And when you communicate with them, there are no solutions.
iOS
Apr 22, 2024
Mobile Authentication
I do not receive mobile authentication calls despite several attempts
stc pay - Product Description
هي محفظة رقميّة آمنة ومتكاملة لعملياتك المالية، تحلّ محل التطبيقات المالية المتعددة في جوالك، وأكثر. تمكنك محفظة stc pay من إجراء عملياتك المالية المعتادة بمستوى أمان عالي وتضع راحتك أولا، بالإضافةإلى عمليات أخرى مبتكرة صُمّمت لتقدم أفضل الحلول للسلوكيات المالية الاجتماعية الحالية. مثلا، باستطاعتك التحويل والاستقبال والتسوق والتحكم بأمورك الماليّة، كما يمكنك مشاركة المصاريف الجماعية مع جهات الاتصال لديك، من أهل وأصدقاء، باستخدام خاصية المحفظة المشتركة.. كل هذا وأكثر من خلال حساب افتراضي يسمى المحفظة الرقمية.
 
ميزات التطبيق:
الدفع مباشرة للمشتريات
تستطيع إتمام عمليات شرائك من عدد متزايد من شركائنا من المحلات التجارية والمطاعم ومحطات البنزين وغيرهم بسهولة وأمان عالي، سواء بمسح رمز الـQR لدى التاجر أو مسح التاجر لرمز الـQR الخاصة بك.
 
التحويل من محفظة إلى محفظة
يمكنك إرسال واستلام الأموال فورياً ومجاناً من وإلى جهات الاتصال لديك من أهل وأصدقاء عند إنشائهم محفظة رقمية لدى stc pay.
 
دفع فواتير stc وإعادة شحن سوا
بإمكانك دفع فواتيرstc الخاصة بك مباشرة من خلال التطبيق وإعادة شحن بطاقات سوا مسبقة الدفع بكل سهولة وعملية.
 
تحويل الأموال لحساب بنكي محلي
تستطيع تحويل الأموال لأي حساب بنكي داخل المملكة العربية السعودية من محفظتك الرقمية.

stc pay is your secure integrated digital wallet. Now, you can make all your usual financial transactions securely and effortlessly in one app - in addition to new and innovative features designed to enhance and present solutions to current socio-financial behaviors. For instance, through the stc pay digital wallet, you can transfer, receive, purchase, manage your spending, but furthermore, you can share group expenses  with your contact list - whether friends or family - using the Shared Wallet feature.. all of that and more using your virtual account through the digital wallet.
 
stc pay features:
 
Purchases:
Pay for your purchases at a growing number of partners, from stores, restaurants, gas stations and more, easily and securely. Scan the QR code at the cashier, or show the cashier your personal QR code to scan.
 
Wallet to Wallet:
Send and receive money to and from your contact list, whether family or friends, instantly and for free. All they need to do is create their stc pay account as well!
 
stc Bills Settlement & sawa Recharge:
Directly settle your stc bills and recharge any sawa prepaid card effortlessly.
 
Transfer to Local Bank:
Transfer money to any bank account in the Kingdom of Saudi Arabia.
 
Transfer Internationally (Western Union):
Securely transfer money internationally, directly to bank accounts or to be instantly picked up in cash at any Western Union location.
 
Card-less ATM Withdrawal:
Withdraw money from ATM machines using your mobile only and no cards.
 
Create a Shared Account:
Share and track group expenses with family, friends and colleagues easily by adding users from your contact list.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners