21
poor

Thrive Hearing Control | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Health & Fitness
Work at Starkey Laboratories? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Starkey Laboratories? Unlock additional insights
Android unitQ Score
Android User Feedback
75%
Android
46 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
15 Reports
User Feedback
25%
iOS
15 Reports
75%
Android
46 Reports
Thrive Hearing Control - Latest Quality Issues
iOS
Apr 17, 2024
iPhone 15 users
The app is unfortunately very bad. Currently, I can no longer make any settings including TV Converter. Also, do not reduce wind blows, etc., although this function is of little use anyway. The language translations also work extremely poorly. Luckily, I can work in all languages with my IPhone 15 without any problems. I'm so disappointed with the app that even the 1 point is too much.
iOS
Apr 18, 2024
App symbol just dropped off my home page
The thrive App symbol on my home page is gone & I can not get it back up. Has disappeared before but could always get it back by going to App Store & opening the app. That no longer helps! My Starkey hearings aids are terrible!
iOS
Apr 18, 2024
Notifications
After an update at my audiologist yesterday in the settings I no longer can set it to send alerts to my hearing aids.
iOS
Apr 19, 2024
Why I'll never buy another Starkey hearing aid
I bought the Starkey hearing aids in 2021 after I lost an older hearing aid during COVID-19. I was told that I would always be able to find them since it had Bluetooth technology. The ONLY reason I went with the Starkey. Yesterday, when I was away from home, I dropped my hearing aid and was unable to locate it on either of my two iPads or iPhone. The hearing aid had been fully charged less than two hours previously. So it was not a low battery issue. However, as had happened frequently, the app and the hearing aid had failed to pair after the charge (or subsequently lost the Bluetooth pairing). So once again the Bluetooth did not function and my hearing aid is lost. THE MOST EXPENSIVE AND WORST HEARING AID I EVER HAD. UPDATE: Thank you for your concern. I don't know if in the same pocket or in my lap is close enough. As I stated previously, the app and the hearing frequently failed to pair and/or lost the pairing. One of the iPads showed it had not been connected for 4 months; the other 26 days. Although I had been streaming content regularly on both devices. The iPhone showed it had not been connected for 4 days although I had used the phone at least 5 times in the previous 3 days.
Android
Apr 20, 2024
Unable to log in after the first installation. Neither the current e-mail address nor a new registration will be accepted. Reinstalled the app and logging in via Google works. Unfortunately, the app doesn't find any hearing aids. Usage is more than inadequate.
Android
Apr 20, 2024
No matter what I try, the app does NOT find my Genesis 21 hearing aids!
Android
Apr 21, 2024
Takes too long to connect to my hearing aids, which is frustrating as all get out, unable to control anything.
Android
Apr 23, 2024
Decent app, but it needs tweaking to stop breaking BT connections randomly. The wait to reconnect and the spinning to end is far too long. I would suggest that being able to stream music by BT without also playing on the phone speaker (my Livio 1000s would be the BEST earbuds) would be great once you figure out the BT connections issue.
Android
Apr 23, 2024
Would give this 0 stars if I could. Not at all user friendly, especially given that many senior citizens may not be that tech savvy. Currently struggling to get my right side hearing aid recognized. Reinstalling the app and hoping for the best.
Thrive Hearing Control - Product Description
The Thrive Hearing Control app works seamlessly with sensor-enabled hearing aids to give you complete control of your hearing. Change settings easily, adjust volume quickly, create customized memories, and stream music or phone calls with the touch of a button.



The Thrive app also gives you access to Healthable features like social engagement and activity tracking. You can set goals and your Engagement Score and Activity Score will track how close you are to meeting them daily. The Thrive app also offers information services like Thrive Assistant, Translate, Transcribe, and Self Check, which lets you check your hearing aid performance without an office visit.


And that’s just the beginning. Thrive also offers:



EDGE MODE
Industry-leading sound performance provides you with instantaneous adjustments for the most challenging listening situations.


REMOTE CONTROL
Easily adjust your hearing aid volume and change between memories created by you or your hearing professional.



PERSONALIZED MEMORIES
Create custom memories using manual and customizable sound adjustments. And geotag these memories so your hearing aids automatically adjust when returning to that location.



FALL DETECTION AND ALERTS
Designed to help you stay independent, falls can be detected, and alert messages sent to selected contacts.



ACTIVITY TRACKING
Track steps and other movements and set daily goals to inspire a healthy lifestyle. Thrive integrates directly with the Apple Health app.



ENGAGEMENT TRACKING
Monitor hearing aid use and social engagement and set daily goals to positively impact brain health. 



THRIVE ASSISTANT
Ask questions about your hearing aids like, “how do I adjust volume?” or general questions like, “what’s the weather today?” and get quick answers.



TRANSLATE
This first-to-world feature helps you easily communicate with people who speak other languages.



THRIVE CARE COMPATIBLE
You can use the Thrive app to share helpful information like physical activity, hearing aid usage and social engagement with people you select and who have the new Thrive Care app. This helps you maintain independence and provides peace of mind for the Thrive Care users you share with.



SELF CHECK
Allows you to perform a diagnostic test of your hearing aid components without having to make an office visit.



TRANSCRIBE
It’s like closed captioning for real life. Conversations are transcribed so you can read what's being said.



TELEHEAR™
Get help anywhere. Connect with your hearing professional by video call and obtain minor hearing aid adjustments directly to your hearing aids and smartphone.



FIND MY HEARING AIDS
Easily locate lost hearing aids. A signal detector sends a stronger or weaker signal based on how close you are to the location of the hearing aids.



AUDIO
Enables carefree communication using your iPhone®. Delivers superior sound and pristine audio streaming of any music or media played through your iOS device. You can also have Siri® read emails and texts directly to your hearing aids.



ACCESSORY CONTROL
Gives you easy control of hearing aid accessories.

The Thrive app works with sensor-enabled and MFi-certified hearing aids from Starkey, Audibel, NuEar, MicroTech and AGX® Hearing. These hearing aids must be purchased from a hearing professional. Fall Alert and Activity and Engagement tracking are only available with sensor-enabled hearing aids.



All features are not available on all hearing aid styles. Check with your hearing professional for details.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners