52
fair

T-Mobile Internet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
199 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
90 Reports
User Feedback
31%
iOS
90 Reports
69%
Android
199 Reports
T-Mobile Internet - Latest Quality Issues
Android
Apr 16, 2024
Transfer from Tmobile subway to T Mobile direct and it's awful they didn't set up and still subway stuff comes out. I give the points because the signal takes the island and the United States.
Android
Apr 16, 2024
Repeatedly have to reboot gateway just to get on app. Once connected I can't get the attached devices unless I reboot again. Can't change device names. Poor job T-Mobile!
Android
Apr 16, 2024
Absolute worst customer service and internet service I have ever had and will never recommend this
Android
Apr 16, 2024
has been inconsistent lately no sivnal
Android
Apr 16, 2024
Garbage app that doesnt work, it stays stuck at the wifi set up screen saying "checking wifi" even though a connect is already been set, if you cant go past this screen you cant continue to the troubleshooting section and get help. Lazy as usual on T Mobiles part, doing the absolute bare minimum for the least amount of work possible. Cant even call customer service line as they just hang up on you before you even get to the waiting queue. If you even have some rain, your internet will shut off
Android
Apr 16, 2024
constantly buffering and I have to keep reconnecting!!
Android
Apr 17, 2024
lately it's been hard to work
Android
Apr 17, 2024
buffering and low signal
Android
Apr 17, 2024
Too complicated
T-Mobile Internet - Product Description
Set up your T-Mobile Internet service in just 15 minutes with the T-Mobile Internet app.

Once you’re up and running, the app is all you need to take control of your internet experience.

Find the strongest signal
Use the app’s interactive placement assistant to find the sweet spot for your T-Mobile 5G Gateway.

Manage your connected devices
Monitor and remove unrecognized devices for even more control of your network.

Update your password
Change the name and password of your network with ease for more personalization and control.

Schedule screen-time
Set screen-time limits for the non-stop scrollers and bedtime rule breakers in your family.

Getting started is easy, just download the T-Mobile Internet app today and enjoy high-speed internet on 
your terms.

Note: To use this app you must be a current T-Mobile Internet customer.
Want to improve your unitQ Score by 20% within 30 days?
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