Quality degradation at UKG Dimensions  
Users report higher volume of Quality Issues than usual
0
poor

UKG Dimensions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-51 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
76 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
61 Reports
User Feedback
45%
iOS
61 Reports
55%
Android
76 Reports
UKG Dimensions - Latest Quality Issues
iOS
Apr 10, 2024
Time Card
My hospital uses this app and I find it very difficult to navigate. It pre populates my schedule every week and it can be frustrating to try and get days off requests in. There are times when it freezes, doesn't work correctly and I have to reput my schedule in several times.
iOS
Apr 10, 2024
Terrible
The app is terrible constant glitching, can't switch to another app for a second without having to completely close the app out to sign back in. How they got large companies to use this is mind blowing. Nothing but a headache
Android
Apr 11, 2024
This app can't be automatically logged in, troublesome
iOS
Apr 11, 2024
UKG
This system is absolutely dreadful, I work somewhere where is 120 employees? And there is no one who was happy with it and no one who hasn't got a problem continually stop working. You have to delete the app and start again. I'm on my fourth time straight absolutely pathetic system.
iOS
Apr 12, 2024
Terrible app
Worst app I've ever used, logs you out if you close the app and is extremely slow compared to other apps. Geo location is never right and all around terrible
iOS
Apr 13, 2024
Needs a Back Arrow
Screens a Back Arrow
iOS
Apr 13, 2024
Login issues
It's not letting me login all of a sudden
iOS
Apr 14, 2024
poor app
it's terrible app with unnecessary tight security measures!
iOS
Apr 15, 2024
Acts like a beta test
The app acts like a beta test, it takes ages to load anything and restarts like once a minute. Whilst I have limited knowledge of this apps space I have heard of several other apps that do the same as this one but work significantly better. Additionally the accessibility and connectivity of this app is virtually useless, the layout of rosters isn't helpful and doesn't work half the time and I constantly sign in late to work since the system doesn't load in time If you are a business owner looking to use this system, DON'T. There are thousands of better options that will cause you and your staff a ton less stress
UKG Dimensions - Product Description
The UKG Dimensions™ mobile app is built to help you connect to work right from your phone, wherever you are, night or day. Its powerful capabilities allow you to effortlessly bring your best to work and enjoy life bringing the balance you need. 

Quickly and securely access your employee information in just a few taps. Whether you’re looking to punch in, check schedules, swap shifts, or take time off, the UKG Dimensions mobile app is built for you.

Are you a manager? Manage on the fly — stay productive while also being there for your people. Take care of exceptions as they happen with real-time alerts and notifications. Quickly flex schedules to accommodate employee requests. With a glance, gain insight into team productivity and inspire their best. 

Gain real-time UKG Dimensions access right from your mobile phone and get connected today.

Need help getting started? Check out our simple guide for employees and managers at https://community.kronos.com/s/wfd-mobile

Notes: 

-To start using this app, your organization must enable access and provide the tenant URL. There are additional mobile features that must be enabled by your organization which could be based on your role (not all mobile features may be available to you).

-Not all UKG Dimensions features are available on mobile.
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