Quality degradation at Track & Collect Yodel Parcels  
Users report higher volume of Quality Issues than usual
58
fair

Track & Collect Yodel Parcels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Lifestyle
Work at Yodel Delivery Network Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
268 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
87 Reports
User Feedback
25%
iOS
87 Reports
75%
Android
268 Reports
Track & Collect Yodel Parcels - Latest Quality Issues
Android
Dec 2, 2023
never updates where delivery driver is so no time frame for when deliveries will occur
Android
Dec 2, 2023
Probably okay, but I give retailers their own unique email address for me. When I get dodgy emails, I know which company has been hacked! Since Yodel want to link deliveries using my email address, this simply won't work.
Android
Dec 2, 2023
No driver map as shown
Android
Dec 3, 2023
Absolute ru bish, error coming up and cannot continue
Android
Dec 3, 2023
Useless only want to track a parcil
Android
Dec 3, 2023
said parcel was delivered, we were in and there was no delivery attempt, didn't even leave in safe place. then said delivery would be retried in 3 days and then came the next day. Rubbish company for customer care
Android
Dec 3, 2023
I was in the living room with the blinds open and your driver is a liar saying that he delivered the stuff he is lying I was here
Android
Dec 4, 2023
App updates with dispatch & ETA, confirms delivery and gives photo confirmation (if couriers take photos properly, pics of their boots isn't proof of parcel arriving). App allows us to give delivery preferences & instructions for leaving parcels with a preferred neighbour / who to avoid, or leave in a dedicated "safe place", with option to upload reference photo. Would be great if they were followed instead of ignored - I'm Housebound Disabled, it's an accessibility issue, they're being Ableist.
Android
Dec 4, 2023
Annoyingly unable to refresh the driver location page. Have to re type the tracking and post codes to update the information.
Track & Collect Yodel Parcels - Product Description
The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services.
Keep track of your parcel deliveries, book returns, and manage Click & Collect orders with ease. Download the parcel tracker app now and enjoy a seamless parcel management experience. 

Easily track your parcel deliveries to your doorstep in real-time. Our parcel manager and delivery tracking feature allows you to see how many parcel deliveries are coming your way, and you can even call or text your courier for more information. Our app also includes a photo of your delivery, so you can be sure that you're receiving the right package in the right place. With our delivery tracking notifications, you'll always know the status of your parcel deliveries, and you can even nickname your parcels to keep track of them.

Get a safe delivery, every time
If you're not home to receive your deliveries, we've got you covered. Our parcel tracking feature provides 2-hour delivery windows, and you can choose where you want your local parcel delivery courier to leave your package. Whether you want it left in a safe place, with a neighbour, or at one of our suggested safe locations, we've got you covered. Plus, you can save your preferred delivery tracking settings, so your parcels are always delivered to a safe place.

Keep track of every parcel on the go
Managing multiple orders is a breeze with our app. You can track and trace multiple orders at once with our shipping tracker. You can also add multiple addresses to your account, making it even easier to track and trace your deliveries.

Get notified on updates, no spam!
Stay informed with our parcel tracking message centre. Our app sends notifications about anything that could impact your parcel's journey, such as extreme weather or road closures. We even send push notifications, so you don't have to remember to track your parcel, we do it for you.

Our friendly customer service is on your side
If you ever have any questions or need help, our customer service team is just a chat away. Our app is easy to use, but if you ever need help, you can reach our parcel tracker team easily through our app. Plus, we have a tooltips feature that will guide you through the in-app experience, making sure you get the most out of your local parcel delivery service.

We're constantly updating our app to make parcel tracking even easier. Recently, we've added 2-hour parcel tracker delivery windows, a photo of the delivered parcel, and a manual address fill-in feature. You can also book Returns and choose from thousands of locations to Click & Collect your parcels in person, from our Yodel Store services. Use our shipping tracker on parcels, whether they're sent to a local collection point or to your door. Get notified when your Click & Collect orders arrive, and never miss a local parcel delivery again!

Start using the Yodel parcel tracking app today, and experience seamless parcel tracking!
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