Quality degradation at Track & Collect Yodel Parcels  
Users report higher volume of Quality Issues than usual
58
fair

Track & Collect Yodel Parcels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Lifestyle
Work at Yodel Delivery Network Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
158 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
66 Reports
User Feedback
29%
iOS
66 Reports
71%
Android
158 Reports
Track & Collect Yodel Parcels - Latest Quality Issues
Android
Apr 18, 2024
Dire, the drive still can't find my flat
Android
Apr 19, 2024
Absolute rubbish app doesn't even recognise my postcode. Total waste of time don't install.
Android
Apr 19, 2024
parcels delivered to other people's houses
Android
Apr 19, 2024
Complete waste of memory space, doesn't do what it says, type tracking number in and it's not recognised
Android
Apr 19, 2024
Arrived quickly and within stated timeframe. Let down by unhelpful driver who left the very heavy package on the doorstep and left, no offer of help. I am 71 years old and live in an upstairs flat. Luckily a gentleman happened to be passing, saw what happened and helped me upstairs. Happy with the speedy delivery but sadly disappointed with the lack of customer care and service at the arrival.
Android
Apr 20, 2024
doesn't really give you up dates really my parcel said it was out fof delivery didn't turn up check next day no up dates apps useless
iOS
Apr 20, 2024
Terrible Service
Customer service is useless and does not help resolve an issue that is the company‘s fault
Android
Apr 21, 2024
this is a terrible delivery service 😑 they leave the parcels on the outside of the building 👷‍♂️ 🙄 instead of delivering 🙄 in person. I wouldn't definitely use this delivery service.
Android
Apr 21, 2024
Parcel delivered to the wrong address
Track & Collect Yodel Parcels - Product Description
The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services.
Keep track of your parcel deliveries, book returns, and manage Click & Collect orders with ease. Download the parcel tracker app now and enjoy a seamless parcel management experience. 

Easily track your parcel deliveries to your doorstep in real-time. Our parcel manager and delivery tracking feature allows you to see how many parcel deliveries are coming your way, and you can even call or text your courier for more information. Our app also includes a photo of your delivery, so you can be sure that you're receiving the right package in the right place. With our delivery tracking notifications, you'll always know the status of your parcel deliveries, and you can even nickname your parcels to keep track of them.

Get a safe delivery, every time
If you're not home to receive your deliveries, we've got you covered. Our parcel tracking feature provides 2-hour delivery windows, and you can choose where you want your local parcel delivery courier to leave your package. Whether you want it left in a safe place, with a neighbour, or at one of our suggested safe locations, we've got you covered. Plus, you can save your preferred delivery tracking settings, so your parcels are always delivered to a safe place.

Keep track of every parcel on the go
Managing multiple orders is a breeze with our app. You can track and trace multiple orders at once with our shipping tracker. You can also add multiple addresses to your account, making it even easier to track and trace your deliveries.

Get notified on updates, no spam!
Stay informed with our parcel tracking message centre. Our app sends notifications about anything that could impact your parcel's journey, such as extreme weather or road closures. We even send push notifications, so you don't have to remember to track your parcel, we do it for you.

Our friendly customer service is on your side
If you ever have any questions or need help, our customer service team is just a chat away. Our app is easy to use, but if you ever need help, you can reach our parcel tracker team easily through our app. Plus, we have a tooltips feature that will guide you through the in-app experience, making sure you get the most out of your local parcel delivery service.

We're constantly updating our app to make parcel tracking even easier. Recently, we've added 2-hour parcel tracker delivery windows, a photo of the delivered parcel, and a manual address fill-in feature. You can also book Returns and choose from thousands of locations to Click & Collect your parcels in person, from our Yodel Store services. Use our shipping tracker on parcels, whether they're sent to a local collection point or to your door. Get notified when your Click & Collect orders arrive, and never miss a local parcel delivery again!

Start using the Yodel parcel tracking app today, and experience seamless parcel tracking!
Want to improve your unitQ Score by 20% within 30 days?
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