Quality degradation at Parcel Tracker App UK by Yodel  
Users report higher volume of Quality Issues than usual
57
poor

Parcel Tracker App UK by Yodel | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Lifestyle
Work at Yodel Delivery Network Limited? Unlock additional insights
30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
66%
Android
83 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
42 Reports
User Feedback
34%
iOS
42 Reports
66%
Android
83 Reports
Parcel Tracker App UK by Yodel - Latest Quality Issues
iOS
Jan 24, 2023
Useless!
Because the app won't let me enter the apostrophe in my surname, it can't then locate my parcels! Duh.
iOS
Jan 25, 2023
Full of bugs
This app is full of bugs don't run smoothly at all
iOS
Jan 25, 2023
Useless courier
Have only ever used yodel twice, first time was years ago for a package, when the package arrived it had been opened, several items broken, and if you think this was a transit issue or poor wrapping: the gift cards inside had also suspiciously been opened. So obviously I steered clear of yodel. But last week I ordered a new modem and sadly this is the company courier. I booked an 8-1pm delivery slot, got told at 11am on the day that it would actually be 4-6:45pm, and then they never even bothered to show up after wasting my entire day. To make matters worse, they claimed they tried to deliver but it failed! Absolutely useless and dishonest company. Got told to download the app on the website to see more info about my order, they lied, it just tells you the exact same thing, but now they have my details to harass me with marketing - needless to say it won't be working on me!
Android
Jan 25, 2023
Yodel are worst couriers ever.
Android
Jan 26, 2023
Can't set an address, therfore useless.
Android
Jan 27, 2023
Yodel's inability to deliver parcels deserves zero stars.
Android
Jan 27, 2023
App says my address is not listed so I cannot add a safe place. I added my address manually. Clearly the app is not using the Royal Mail database which clearly shows my postal address with post code. Cheap & nasty app - in line with the Yodel company
Android
Jan 28, 2023
My parcel has been lost. I tried to rate my delivery, but of course the app won't work and freezes.
iOS
Jan 28, 2023
Item not delivered
Crap. The photo of delivery does not show my house. Rubbish as usual.
Parcel Tracker App UK by Yodel - Product Description
Track Your Parcel To Your Door With Yodel Delivery Parcel Tracker
 
We know sometimes it can be frustrating not knowing exactly when your parcels will arrive, Yodel’s delivery tracker has made that a thing of the past with its own parcel tracker app which allows you to track parcels easily. Use our driver tracking feature to track your parcel all the way to your door in real-time. (Qualifying orders only.) Track parcels and see how many deliveries are in the queue before yours and even call or text your courier, all from within our courier tracking app. The process couldn’t be easier, once we have received notification of your delivery, The Yodel – Parcel Tracker App UK will automatically provide you with tracking notifications to help you track your package straight to your door with this tracking app.
 
If You’re Out We Will Leave Your Delivery With A Neighbour Or In A Safe Place

 
Yodel’s app isn’t just a parcel delivery tracker, you can also select where you want us to leave your delivery if you’re not going to be home. If you’re planning on being out when your parcels arrive, you can select for them to be left in a safe place of your choosing, or even with a neighbour. You can always choose from our list of suggested safe locations, or you can choose your own. Yodel – Parcel Tracker App UK will save your preferred setting so that we can always leave your deliveries in the same place if you’re not home. Whether it’s a gift from ASOS, Very, or another big brand we deliver for, we will make sure it gets to you.
 
Easily Manage Multiple Orders
 
Yodel – Parcel Tracker App UK isn’t your average courier tracker or delivery tracker, amongst many other features, you can also manage multiple orders at the same time. We know these days it’s easy to have multiple orders en route at the same time, whether it’s a gift for a friend from Very, or a treat for yourself from ASOS, track your orders easily with Yodel’s tracking app.  
 
Receive Push Notifications On Your Package’s Progress
 
With our push notifications, you don’t need to remember to track your parcel, Yodel does it for you. We will keep you informed with push notifications on your parcel’s journey or if there is an unexpected delay. Yodel is a delivery tracker that will never forget, even if you do.
 
Chat To Our Customer Service Team Whenever You Have A Question
 
Our tracking app is very easy to use, but if you do have any questions, our customer service team is here to help you with anything concerning your package. Simply go to the customer service page in the app and speak to one of our dedicated team.
 
Take A Tour Through The In-App Experience Using Our Tooltips Feature
 
Yodel - Parcel Tracker App UK was created to make receiving deliveries as simple as possible. To make sure you get the most out of your experience, we have included a Tooltips Feature that will walk you through how to use the app. Yodel isn’t just a delivery tracker, it’s a tracking app that provides a seamless delivery experience for you.
 
Coming Soon To Yodel Parcel Tracker App UK


Yodel’s app will no longer just be a parcel delivery tracker, soon we will be adding an exciting new feature that allows you to choose from one of thousands of convenient locations to collect your parcel in person. This new Click & Collect feature will make it even easier to receive your order when it’s easiest for you. You will still be able to use the app as a shipping tracker as usual to track your parcel, whether you are collecting in person, or receiving it at home. Our Click and Collect feature will work closely with retailers such as ASOS and Very, making your online shopping even easier to receive.
 
Remember we’re constantly updating this tracking app to provide the best in app user experience, as well as new features and bugfixes, so remember to update whenever you can.
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