53
fair
Zelle | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
842 Reports
842 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
99 Reports
99 Reports
User Feedback
11%
iOS
99 Reports
99 Reports
89%
Android
842 Reports
842 Reports
Zelle - Latest Quality Issues
Android
Apr 20, 2024
Terrible. It just sends you to another app for your bank, which didn't work for citizens. It worked fine years back, but I'll just stick to PayPal and cashapp.
Android
Apr 20, 2024
Won't even let me link my chime debit card without an error message popping. It said in the app I could but everytime i try its some bs
Android
Apr 20, 2024
I'd give you -5 stars if I could. If a transaction doesn't work ("Failed payment"), that money is gone. They offer no real explanations (it might take a few days after enrollment/you didn't enroll correctly/it's your bank). Google it. I am so happy I did 2 test runs for $1 each. I could have lost more.
Android
Apr 21, 2024
It's fine when it works, but otherwise a pretty horrific experience using the service. Unable to add a new recipient without real reason. Seems like its more difficult to use than it should be.
Android
Apr 21, 2024
It doesn't recognize my credit union so the only way it'll let me sign up is with a debit card number. I don't have a debit card nor do I want one.
Android
Apr 21, 2024
You can't use the app if you can't type your password. Fix this.
Android
Apr 21, 2024
Will not allow me to type in the password field at all. Useless
Android
Apr 22, 2024
Error in the software. It brings me to the page to create a user name and password but flips the keypad out immediately and says required field. Tried unistalling, rebooting phone and still errors out
Android
Apr 22, 2024
My first transaction and the app says it was received, but no money in my account. My bank isn't in the network. Called the help line, all they said, it's my banks fault.
Zelle - Product Description
Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.
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