Drive company growth with real time user trends
Transform your company strategy with AI user insights delivered in real time to all teams - engineering, product, support, and marketing.
Make data driven decisions grounded in user insights
Unite teams around real time user feedback
Align product, engineering, and support teams around a single source of truth for user feedback.
Improve the quality of your products and services
Leverage real time user insights to inform product roadmaps, fix user issues, and resolve support tickets.
Reduce product, engineering, and support costs
Improve the quality of products and services to reduce time spent fixing bugs or resolving support issues.
Build loyalty with high-quality experiences
Develop a deep and personal understanding of your users with real-time user insights into any public or private channel to deliver captivating experiences that increase retention.
Build loyalty with high-quality experiences
Develop a deep and personal understanding of your users with real-time user insights into any public or private channel to deliver captivating experiences that increase retention.
Keep all teams driving towards the same goal
Create cross-functional alignment by empowering all teams in your organization with user insights they can trust. Ignite growth by putting the user at the center of every company decision.
Impact AnalysisIdentify growth opportunities in real time
Capitalize on AI‑powered insights from user feedback to identify new services or product lines to increase customer satisfaction and boost revenue.
AI SummarizationStay ahead of the competition
Benchmark your products and services against key competitors to keep a pulse on the market and find opportunities to increase your share.
Unite support, product, and engineering around actionable user feedback
DailyPay is the gold standard in on-demand pay, providing software that easily integrates with a company’s payroll and time management systems. With unitQ, DailyPay gets a single view of user feedback, translated from 100’s of languages and pulled from iOS, Android, web, and other user platforms. DailyPay leverages real-time user insights to improve time to fix for user issues and prioritize product improvements that will have the biggest impact on retention and satisfaction.
Read MoreUnite support, product, and engineering around actionable user feedback
DailyPay is the gold standard in on-demand pay, providing software that easily integrates with a company’s payroll and time management systems. With unitQ, DailyPay gets a single view of user feedback, translated from 100’s of languages and pulled from iOS, Android, web, and other user platforms. DailyPay leverages real-time user insights to improve time to fix for user issues and prioritize product improvements that will have the biggest impact on retention and satisfaction.
Read MoreMeasure the Quality of your product or service with unitQ Score
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.
Measure the Quality of your product or service with unitQ Score
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.
100%Increase in user
retention
18%Boost in NPS
50%Faster issue
resolution time
Loved by category leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
Chess.com is relying on advanced AI technology and machine learning from unitQ to inform our focus on growing the game of chess by building great products, making learning and improving easier, and delivering great chess content and events to our fans. We believe in fun, smiles, laughter, and in creating enjoyable experiences for everyone — and unitQ is helping us do just that.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.
