/ unitQ Score

The leading KPI for customer experience

The unitQ Score is a real-time indicator of how your customers perceive your product

Top unitQ Scores by Vertical

Measure the user experience in real time

25 apps

Poor 0 to 50 · 739 Fair 51 to 69 · 762 Good 70 to 89 · 1,022 Epic 90 to 100 · 252

Rank Product unitQ Score Band iOS / Android 30-day change
1ChatGPTChatGPT90epiciOS 19% · Android 81%+2
2Google GeminiGoogle Gemini90epiciOS 24% · Android 76%0
3Google ChromeGoogle Chrome87goodiOS 6% · Android 94%+4
4Tubi: Movies & Live TVTubi: Movies & Live TV87goodiOS 12% · Android 88%0
5GoogleGoogle84goodiOS 18% · Android 82%+5
6The Roku App (Official)The Roku App (Official)81goodiOS 40% · Android 60%+19
7WhatsApp MessengerWhatsApp Messenger80goodiOS 9% · Android 91%+5
8FacebookFacebook80goodiOS 17% · Android 83%+2
9Duolingo - Language LessonsDuolingo - Language Lessons80goodiOS 16% · Android 84%-3
10Uber - Request a rideUber - Request a ride79goodiOS 20% · Android 80%+4
11Temu: Shop Like a BillionaireTemu: Shop Like a Billionaire76goodiOS 10% · Android 90%0
12InstagramInstagram74goodiOS 35% · Android 65%+1
13TikTok - Videos, Shop & LIVETikTok - Videos, Shop & LIVE70goodiOS 26% · Android 74%0
14Cash AppCash App70goodiOS 18% · Android 82%-2
15SnapchatSnapchat70goodiOS 29% · Android 71%-6
16Gmail - Email by GoogleGmail - Email by Google69fairiOS 9% · Android 91%+3
17Walmart: Shopping & SavingsWalmart: Shopping & Savings68fairiOS 44% · Android 56%+8
18Life360: Stay Connected & SafeLife360: Stay Connected & Safe67fairiOS 29% · Android 71%-10
19CapCut: Photo & Video EditorCapCut: Photo & Video Editor65fairiOS 11% · Android 89%-1
20NetflixNetflix64fairiOS 14% · Android 86%-17
21Whatnot: Shop, Sell, ConnectWhatnot: Shop, Sell, Connect63fairiOS 34% · Android 66%-4
22XX63fairiOS 34% · Android 66%-15
23Discord - Talk, Play, Hang OutDiscord - Talk, Play, Hang Out63fairiOS 15% · Android 85%+8
24LyftLyft62fairiOS 42% · Android 58%+7
25Google MapsGoogle Maps60fairiOS 96% · Android 4%+10

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How the score works

The unitQ Score is a real-time measure of what customers expect vs their experience

The unitQ Score uses advanced machine learning to reflect the weight of positive versus negative experiences, giving you an indicator to constantly measure the success of every release or change.

Expect versus experience

The unitQ Score is a real-time measure of what customers expect vs their experience.

Positive versus negative

Advanced machine learning reflects the weight of positive versus negative experiences.

Every release or change

It gives you an indicator to constantly measure the success of every release or change.

unitQ Score overview

Top unitQ Scores by Vertical

Top Apps

Measure the user experience in real time. Your ability to captivate users with high‑quality experiences can be the difference between renewing a subscription or sending a “we miss you” email. Use the unitQ Score to ensure your product and services continue to exceed user expectations.

Dating

Measure the user experience in real time. Online dating apps rely on fast swipes and engaging interactions to help every user make a personal love connection. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

E-Learning

Measure the user experience in real time. E‑learning platforms are a popular destination for people looking to earn industry certifications, learn new languages and more. Use the unitQ Score to ensure you are providing exceptional learning experiences to drive growth and beat the competition.

Finance

Measure the user experience in real time. From transferring money abroad to investing in the stock market, finance has moved out of the bank and into people’s hands. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

Food

Measure the user experience in real time. From placing an order to redeeming rewards, it has never been easier to engage with your favorite restaurant or food service. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

Gaming

Measure the gamer experience in real time. With over 3 billion active players across the globe and an infinite supply of games, it can be hard to stand out from the crowd. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

Health & Fitness

Measure the user experience in real time. A new generation of fitness and wellness platforms are helping people stay healthy and tracking towards their lifestyle goals. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

Music

Measure the user experience in real time. Every music fan craves a personalized experience, while each artist wants a engaging forum to promote their tunes. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

Shopping

Measure the shopper experience in real time. Shopping platforms have made it convenient for consumers to purchase good and services from anywhere. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

Travel

Measure the user experience in real time. Travel platforms allow users to book transportation, lodging, and experiences from anywhere with just a few clicks. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.

Video

Measure the user experience in real time. From creators to viewers, video continues to be a popular type of media for expression, communication and entertainment. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.