Instagram at a glanceInstagram (Photo & Video) has a unitQ Score of 62 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 11 points from 73 in the previous 30 days. The score draws on 74,329 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Account Locked Or Suspended, Difficult to Navigate UI and Too Many Ads.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 11 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 35 % 25796 Reports
- Android
- 65 % 48533 Reports
Compared with similar apps
Canva: Graphic Design & Video93
Tubi88
Google Photos88
Adobe Lightroom Photo Editor85- Adobe Lightroom85
Netflix80
Instagram62
Amazon Prime Video44
YouTube - Watch, Listen, Stream42
Hulu38
fuboTV: Watch Live Sports & TV30
Top feedback themes
- AccountAccount StatusAccount Locked Or Suspended
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationAds / AllToo Many Ads
- ApplicationStabilitySlow Performance
- Customer Support & SuccessConductNo Response or Help Received