Customers move in real time.
Companies don’t.

unitQ is AI for quality — unify every customer signal, turn them into insights, and tie them to your KPIs, all in real time.

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Trusted by the quality-obsessed

Customer stories

AI that turns feedback into action

One real-time source of truth for quality across every touchpoint, for every team.

10x

Faster than manual workflows

30%

Increase in quality

6 1

Replace 6 tools with 1 platform

AI that knows your customers and market

Real-time insight to action. Outpace rivals with foresight.

monitorQ

Customer intelligence

Turn customer feedback into always-on intelligence

monitorQ uses AI to transform customer feedback into real-time insights. Spot problems earlier, seize opportunities faster, and stop small issues from ever reaching a breaking point.

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metricQ

Business impact

Connect customer signals to business outcomes

metricQ connects feedback, behavior, and business data using AI to show how experiences drive revenue, retention, and engagement. Opportunities are ranked by real impact, not opinion.

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competeQ

Competitive intelligence

Stay ahead with competitive intelligence

competeQ’s AI analyzes public competitor feedback across app stores, reviews, and social platforms. Benchmarks your quality, identifies rival friction, and reveals insights by region, feature, and experience.

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unitQ creates alignment across departments. Engineers benefit from alerts. Product managers can validate releases. Content teams get instant user feedback on new messaging. It’s a unifying tool that makes everyone more customer-obsessed.

Quality at every touchpoint

AI agents that work across support, social, and research.

supportQ

Agent & bot QA

Automate QA across every support conversation

AI-powered QA that automatically scores every agent and bot interaction, surfacing coaching opportunities and compliance risks before they become customer problems.

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interviewQ

AI interviews

Scale customer research with AI interviews

Run AI-moderated interviews at scale to uncover deep customer insights, replacing slow manual research with continuous, structured feedback collection.

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socialQ

Social engagement

Turn social conversations into quality signals

Monitor and analyze social conversations in real time, turning public sentiment into actionable insights and AI replies that protect your brand and guide engagement.

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What the critical insights gap costs you

Without unitQ, feedback lives in silos — support in one tool, reviews in another, social nowhere. With unitQ, every signal is categorized by AI and ready to act on instantly.

Before unitQ

After unitQ

Detect & act on product issues immediately

Prevent churn & protect revenue

Align your entire org around the customer

Integration logos including PagerDuty, Forsta, Alchemer, HubSpot, Slack, Snowflake, and more — Feedback channels & everyday tools
unitQ connects to over 100 feedback channels — from Zendesk and Salesforce to app stores, social platforms, and Slack. Every signal flows into one real-time platform. No exports. No silos.
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Trusted. Tested. Verified.

unitQ has the highest commitment to trust, safety, security, and compliance.

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See it in action

Join category leaders and start using AI to drive growth, reduce churn, and build loyalty with unitQ.

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FAQ

Everything you need to know.

Customers move in real time.
Companies don’t.

Trusted by the quality-obsessed

AI that turns feedback into action