Understand your users in real time

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unitQ is the missing link in your feedback loop, providing AI-powered insights from user feedback to help you craft high-quality products, services, and experiences.
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Category-leading companies rely on unitQ to reduce churn and build loyalty.

The ultimate data pipeline for user feedback

unitQ aggregates feedback from disparate channels, processing and classifying it into over 500 granular categories, which we call Quality Monitors, to enable easy monitoring and analysis.

Turn qualitative feedback
into product improvements

unitQ uncovers critical insights so you can fix urgent issues faster and make better product decisions.

Feedback at your fingertips

Easily access feedback across support tickets, chats, app reviews, social media, and more, translated from 70+ languages.

Monitor product health

Review feedback trends in real time and filter data by time range, region, platform, and more. Measure and track your product quality with the unitQ Score.

Make triaging a breeze

Quickly find related feedback, enriched with the necessary metadata to reproduce and fix quality issues. Get alerts on new issues before they snowball.

Actionable data you can trust

See all your feedback classified into unique, granular categories. Easily analyze trends and dig into root causes of quality issues.

unitQ is your product quality platform

In a world of continuous integration and continuous deployment, your product can break or user experience can deteriorate in countless ways without you even knowing it.

But luckily, your users are constantly testing your product on your behalf. unitQ helps you leverage your feedback to make critical product improvements.

Your users have a lot to say — unitQ helps you listen

For Support

All user feedback is automatically categorized and searchable from one place.

For Product Operations

Find and analyze user feedback to make better product decisions.

For Engineering

Get the data you need to detect, triage, and fix urgent quality issues faster.

For Leadership

Keep a pulse on product quality and align teams around impactful product changes.

A trusted platform built for scale

175 MTotal volume of feedback ingested
18,000Unique issue categories or Quality Monitors
71Languages supported
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The State of Mobile Application Product Quality

See the top quality issues that are affecting mobile applications today.

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Product Quality Assessment

Discover how you stack up against the competition.

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Turn User Feedback Into an Engine of Growth

Learn 4 ways to turn your user feedback data into an engine of growth for your organization.

Getting started is easy

No SDK needed. Simply connect into your existing data sources.