Understand your users in real time
unitQ is the missing link in your feedback loop, providing AI‑powered insights from user feedback to help you craft high‑quality products, services, and experiences.
Category-leading companies rely on unitQ to reduce churn and build loyalty.
See your product through the eyes of your users
Users share details about their experience with you every day in social channels, support tickets, app store ratings, review sites, and surveys - what they enjoy, what should improve, and what they want next. Get a 360° view of all user feedback in one place.
See your product through the eyes of your users
Users share details about their experience with you every day in social channels, support tickets, app store ratings, review sites, and surveys - what they enjoy, what should improve, and what they want next. Get a 360° view of all user feedback in one place.
Cut through the noise with AI‑powered insights
Only one group knows if you're successful at delivering exceptional experiences, your users. Translate feedback from over 100 languages and automatically group it into granular categories to discover top opportunities to improve the user experience.
Cut through the noise with AI‑powered insights
Only one group knows if you're successful at delivering exceptional experiences, your users. Translate feedback from over 100 languages and automatically group it into granular categories to discover top opportunities to improve the user experience.
Stay on top of change
Your user experience is constantly changing, whether triggered by external factors like platform changes or internal factors like new releases. Stay ahead of the curve with AI-powered alerts to ensure your products and services always exceed expectations.
Stay on top of change
Your user experience is constantly changing, whether triggered by external factors like platform changes or internal factors like new releases. Stay ahead of the curve with AI-powered alerts to ensure your products and services always exceed expectations.
Go beyond surveys & social listening
The Old Way: Limited, Siloed & Manual
While traditional feedback tools like surveys and social listening platforms can help you collect data, they only account for a small fraction of your user base and extracting insights is a manual, time-consuming, and inaccurate process that quickly becomes outdated.
The Old Way: Limited, Siloed & Manual
While traditional feedback tools like surveys and social listening platforms can help you collect data, they only account for a small fraction of your user base and extracting insights is a manual, time-consuming, and inaccurate process that quickly becomes outdated.
With unitQ: 360° View of All Feedback - Accessible in Real Time
Make data-driven decisions faster with real-time insights from what users are saying across any feedback channel to pinpoint what matters most to them without manually sifting through large volumes of data.
With unitQ: 360° View of All Feedback - Accessible in Real Time
Make data-driven decisions faster with real-time insights from what users are saying across any feedback channel to pinpoint what matters most to them without manually sifting through large volumes of data.
Unlock customer feedback to drive business results
Empower everyone in your organization with real-time user insights to unlock growth
Create captivating and frictionless user journeys to build loyalty.
Build best-in-class products by identifying emerging user needs and solving critical pain points.
Make data-driven decisions based on user trends to drive growth and beat the competition.
Detect issues earlier and triage faster with all the data you need in one place.
Supercharge your storytelling with new use cases and compelling messaging directly from your users.
Loved by industry leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
Chess.com is relying on advanced AI technology and machine learning from unitQ to inform our focus on growing the game of chess by building great products, making learning and improving easier, and delivering great chess content and events to our fans. We believe in fun, smiles, laughter, and in creating enjoyable experiences for everyone — and unitQ is helping us do just that.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.
Enterprise‑level security and compliance you can rely on
Making sure your data is protected is our top priority. unitQ meets strict standards for security, privacy, and controls.
Enterprise‑level security and compliance you can rely on
Making sure your data is protected is our top priority. unitQ meets strict standards for security, privacy, and controls.