We listen to all of your customers’ feedback in real-time, all the time. Our platform is channel agnostic.
All aggregated customer feedback is translated into English.
Translated customer feedback is drip-fed to a magic machine that surfaces bugs and eliminates noise.
Once the data has been processed, it is sorted into custom categories and displayed on a real-time dashboard.
By discovering bugs in real time from live users, you can quickly roll out fixes before more people discover them. In a CI/CD environment, you can have a fix out in minutes or hours after an issue has been identified.
Your QA team and processes catch most bugs before your code gets released. But sometimes issues slip through the cracks only for your users to discover them, live in production. Our tools seek out and find these issues so you can act fast and provide a fix.
Keep your customers happy and satisfied. Keep more of your customers. Reducing churn keeps your growth curve on a much more positive trajectory.
Customers love to be heard and acknowledged. Actively listening to and engaging with your customers improves their satisfaction with your products and services and makes them more loyal to your brand. Word of mouth can get you even more customers.
Using machine learning to analyze data, we collate, translate and categorize bugs to ensure your products’ quality and stability.