Understand your users in real time
unitQ is the missing link in your feedback loop, providing AI‑powered insights from user feedback to help you craft high‑quality products, services, and experiences.
Category-leading companies rely on unitQ to reduce churn and build loyalty.
Go beyond surveys & social listening
Unlock customer feedback to drive business results
50%Decrease in user churn
40%Reduction in support tickets
50%Faster issue resolution time
30%Reduced support cost
100%Increase in user retention
18%Boost in NPS
Empower everyone in your organization with real-time user insights to unlock growth
Create captivating and frictionless user journeys to build loyalty.
Build best-in-class products by identifying emerging user needs and solving critical pain points.
Make data-driven decisions based on user trends to drive growth and beat the competition.
Transform your businessEngineering
Detect issues earlier and triage faster with all the data you need in one place.
Resolve issues quicklyMarketing
Supercharge your storytelling with new use cases and compelling messaging directly from your users.
Increase awarenessExplore Customer Stories
Loved by industry leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
Chess.com is relying on advanced AI technology and machine learning from unitQ to inform our focus on growing the game of chess by building great products, making learning and improving easier, and delivering great chess content and events to our fans. We believe in fun, smiles, laughter, and in creating enjoyable experiences for everyone — and unitQ is helping us do just that.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.