Deliver the Quality your
unitQ measures the quality of your products, services, and experiences in real time so you can take action on what’s working and what’s not with AI insights
Stop drowning in a
sea of noisy user data
Boost Quality to drive growth
Scale the reach of your teams with actionable user insights
Detect urgent issues sooner to improve time to fix.
Identify top requested features to build best-in-class products
Focus on fixing high priority user issues to reduce support requests.
Supercharge product launches and campaigns with user insights.
Make data-driven decisions based on user trends to drive growth.
Explore Customer Stories
Loved by category leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.
We've been able to spot new bugs, track sentiment of new product releases, monitor our app store performance and measure the impact of each quality monitor on specific KPIs.