Drive marketing ROI with real time user insights
Inform marketing campaigns, product launches, and messaging with AI insights from real time user feedback.
Know what users like and dislike to drive targeted marketing
Measure the success of product launches
Track user sentiment following every product release to predict user adoption and retention.
Get user research automatically
Know what satisfies your users to inform product roadmaps and drive personalized campaigns.
Leverage one source for all user feedback
Arm product and marketing teams with a single source of truth for user feedback to launch best-in-class products.
Create user-centric marketing campaigns
Leverage AI user insights from feedback sources like surveys, CX platforms, and social media to create captivating marketing campaigns that speak to your different user segments.
Create user-centric marketing campaigns
Leverage AI user insights from feedback sources like surveys, CX platforms, and social media to create captivating marketing campaigns that speak to your different user segments.
Identify top drivers of user sentiment
Discover the driving factors behind positive and negative user sentiment to develop targeted marketing campaigns to attract and retain new users.
Unlock new ways to position products
Pinpoint new use cases, success stories, and untapped product opportunities hidden in user feedback to develop compelling messaging, target new buyers, and increase revenue.
Track the impact of product launches
Monitor how users react to product releases in real time by summarizing all related user feedback in clicks.
Marketing teams take action on real time user feedback
StyleSeat is a leading online booking and payment platform used by beauty and wellness professionals and their clients. With unitQ, StyleSeat can help marketing teams measure sentiment, monitor product launches, and fix user issues as they’re surfaced by analyzing user feedback in any language and from any channel — support, review, social and more — all in real time.
Read MoreMarketing teams take action on real time user feedback
StyleSeat is a leading online booking and payment platform used by beauty and wellness professionals and their clients. With unitQ, StyleSeat can help marketing teams measure sentiment, monitor product launches, and fix user issues as they’re surfaced by analyzing user feedback in any language and from any channel — support, review, social and more — all in real time.
Read MoreMeasure the Quality of your product or service with unitQ Score
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.
Measure the Quality of your product or service with unitQ Score
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.
100%Increase in user
retention
18%Boost in NPS
50%Faster issue
resolution time
Loved by category leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
Chess.com is relying on advanced AI technology and machine learning from unitQ to inform our focus on growing the game of chess by building great products, making learning and improving easier, and delivering great chess content and events to our fans. We believe in fun, smiles, laughter, and in creating enjoyable experiences for everyone — and unitQ is helping us do just that.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.
