Identify bugs faster to improve time to fix by 50%
Detect and address the root cause of critical bugs and user issues to boost quality.
Pinpoint user friction
in real time
Detect urgent user issues sooner
Get early warnings and timely alerts to act quickly before Quality Issues become widespread.
Prioritize fixing user issues faster
Align engineering, product, and CX teams on what to fix and when to improve product quality.
Get context into the root cause of bugs
Reproduce and fix critical bugs with context into source, platform, device, user segment, and more.
Stay in the know with AI‑powered alerts
Receive anomaly detection alerts in Slack, Microsoft Teams, or PagerDuty to keep track of trending issues and newly deployed bugs impacting the user experience.Anomaly Alerts
Identify high-impact issues in real time
See all bugs and user issues in one place, whether they are trending or in the single digits. Quickly assess their impact by region, release, platform, and more.
Get to the root cause faster with granular insights
Review issues by category to narrow down your investigation. Easily find all related support tickets and user reports with the product details you need to reproduce and pinpoint the source of the issues.
Loved by category leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.
We've been able to spot new bugs, track sentiment of new product releases, monitor our app store performance and measure the impact of each quality monitor on specific KPIs.