Identify bugs faster to improve time to fix by 50%
Detect and address the root cause of critical bugs and user issues to boost quality.
Pinpoint user friction
in real time
Detect urgent user issues sooner
Get early warnings and timely alerts to act quickly before Quality Issues become widespread.
Prioritize fixing user issues faster
Align engineering, product, and CX teams on what to fix and when to improve product quality.
Get context into the root cause of bugs
Reproduce and fix critical bugs with context into source, platform, device, user segment, and more.
Supercharge your monitoring stack with AI user insights
Extend your monitoring capabilities with real time AI insights from what users are saying. Fix critical bugs, often not detected by system monitoring platforms, to drive the quality of your products, services, and experiences.
Supercharge your monitoring stack with AI user insights
Extend your monitoring capabilities with real time AI insights from what users are saying. Fix critical bugs, often not detected by system monitoring platforms, to drive the quality of your products, services, and experiences.
Stay in the know with AI‑powered alerts
Receive anomaly detection alerts in Slack, Microsoft Teams, or PagerDuty to keep track of trending issues and newly deployed bugs impacting the user experience.
Anomaly AlertsIdentify high-impact issues in real time
See all bugs and user issues in one place, whether they are trending or in the single digits. Quickly assess their impact by region, release, platform, and more.
Get to the root cause faster with granular insights
Review issues by category to narrow down your investigation. Easily find all related support tickets and user reports with the product details you need to reproduce and pinpoint the source of the issues.
Engineering teams monitor real time user feedback
Udemy is a leading online course provider serving professional adults and students. With unitQ, Udemy’s engineering teams can visualize user feedback - in 100’s of languages translated from 50+ sources - that’s automatically grouped into granular categories allowing them to pinpoint the root cause of all bugs and user friction.
Read MoreEngineering teams monitor real time user feedback
Udemy is a leading online course provider serving professional adults and students. With unitQ, Udemy’s engineering teams can visualize user feedback - in 100’s of languages translated from 50+ sources - that’s automatically grouped into granular categories allowing them to pinpoint the root cause of all bugs and user friction.
Read MoreMeasure the Quality of your product or service with unitQ Score
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.
Measure the Quality of your product or service with unitQ Score
Measure the gap between user expectations and their actual experience with the unitQ score - an unbiased AI-generated scoring algorithm that calculates the percentage of users reporting a frictionless experience.
100%Increase in user
retention
18%Boost in NPS
50%Faster issue
resolution time
Loved by category leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
Chess.com is relying on advanced AI technology and machine learning from unitQ to inform our focus on growing the game of chess by building great products, making learning and improving easier, and delivering great chess content and events to our fans. We believe in fun, smiles, laughter, and in creating enjoyable experiences for everyone — and unitQ is helping us do just that.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.
