Discover what users think of your product
Supercharge your product roadmap with AI user insights to boost product quality.
Get real-time product feedback directly from users
Build products that users actually want
Discover top feature requests and product likes and dislikes to inform your product roadmap.
Get alerted on product issues
Fix top Quality Issues impacting your product in partnership with engineering to reduce user friction.
Get automatic user insights and research
Discover emerging user needs faster
Spend less time formulating hypotheses and more time delighting users. Quickly identify unmet user needs and critical pain points with AI-powered insights from real-time user feedback.Uncover Feature Requests
Prioritize your roadmap to drive results
Remove the guesswork from roadmap planning and get buy-in from other teams faster. Forecast the benefits of making high‑impact product changes on KPIs like CSAT, 1‑star reviews, support tickets, brand sentiment, NPS, and more.Impact Analysis
Track how users react to product launches
See how product changes are received by users in real time. Compare sentiment by release, summarize feedback by feature, and measure the quality of the user experience over time.AI Summarization
Loved by category leaders
We've been leaning into unitQ to understand what our customers are saying at scale, separate out signals from noise and expedite getting insights into the hands of the key decision makers.
unitQ captures user feedback data from so many sources, but then also automates the categorizations, evaluates sentiment, and gives us real product quality insights without any extra effort.
Pinterest is in the business of inspiring people and you cannot inspire people if they're having a less than ideal experience on your app. Seeing both ticket data and publicly available user feedback flow into one tool and being able to slice and dice by app version, country, language, platform, etc in real time is gold for us.
We really care about what makes our customers happy, or unhappy, from the moment they convert to ongoing delivery, meal prep, loyalty rewards, and more. But our process for gathering user feedback relied on manual effort so we couldn't quickly see sentiment, recognize trending issues, or track quality issues over time. That's why we embraced unitQ.
We've been able to spot new bugs, track sentiment of new product releases, monitor our app store performance and measure the impact of each quality monitor on specific KPIs.