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Best Practicescalendar_today  Jun 19, 2021

unitQ Score: The Ultimate Leading Indicator for NPS

NPS is Big Business Net Promoter Score®, or NPS®, is a widely used method for measuring user satisfaction. It’s a simple and understandable measurement, so ubiquitous in user experience circles that two-thirds of Fortune 1000 companies use it internally and it’s become big business for the organizations who use it. NPS was the 2003 brainchild […]

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