/ unitQ Score

Marriott Bonvoy

Travel30-day average as of Nov 09, 2026

Marriott Bonvoy at a glanceMarriott Bonvoy (Travel) has a unitQ Score of 74 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 1 point from 75 in the previous 30 days. The score draws on 547 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
74good

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days75
Last 30 days74

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 820406080100Oct 9Oct 24Nov 8

User Feedback

547Reports
iOS
45 % 244 Reports
Android
55 % 303 Reports

Compared with similar apps

  1. Hopper - Flight & Hotel Deals82
  2. Turo - Better Than Car Rental82
  3. Airbnb78
  4. Uber75
  5. Uber - Request a ride75
  6. Marriott Bonvoy74
  7. Priceline73
  8. Booking.com70
  9. Booking.com: Hotels & Travel70
  10. Expedia Group, Inc.64
  11. Expedia: Hotels, Flights & Car64

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • AccountAccount Settings
    Can't Change Language
  • ApplicationStability
    Device Not Compatible

About Marriott Bonvoy

What is Marriott Bonvoy?

The Marriott Bonvoy app is a mobile application that allows users to book hotels, manage reservations, and earn rewards with Marriott hotels. This app makes it easy to plan your travels and enjoy special offers with the Marriott Bonvoy program.

Is Marriott Bonvoy safe?

The Marriott Bonvoy app is generally safe, employing reasonable security measures to protect personal data, though no system can guarantee absolute security. It offers features like contactless check-in and biometric recognition, which can enhance convenience, especially for younger users. However, concerns may arise regarding data privacy and the sharing of personal information, necessitating awareness of the risks involved.

Who owns Marriott Bonvoy app?

The Marriott Bonvoy app is owned by Marriott International, Inc., a leading global hospitality company. Marriott International operates and franchises hotels and related lodging facilities worldwide, connecting guests with their travel and accommodation needs.

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