64
fair

Marriott Bonvoy: Book Hotels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Travel
Work at Marriott International? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Marriott International? Unlock additional insights
Android unitQ Score
Android User Feedback
59%
Android
352 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
242 Reports
User Feedback
41%
iOS
242 Reports
59%
Android
352 Reports
Marriott Bonvoy: Book Hotels - Latest Quality Issues
iOS
Apr 23, 2024
Good but glitchy sometimes
Can do most anything but gets a little glitchy when sharing mobile keys.
iOS
Apr 23, 2024
Changes?
忽然沒有package deal 可以選擇 Hi there, I still cannot pick “Deals and Packages” from the phone App, please update.
iOS
Apr 23, 2024
I can't use the app
No matter how many times I do it, I can't use it even if I turn off the problem with Proshiki and Proshiki.
Android
Apr 23, 2024
App says my phone is rooted and will not launch the app. I have a trip coming soon and NEED this fixed! My phone is not rooted and does not have any weird or rooting software installed.
iOS
Apr 23, 2024
I can't use the VPN on, why
Fix this
iOS
Apr 23, 2024
DONOT force upgrade
It makes no sense to force user to upgrade app. See hilton, ihg, gha. Think more please. Support ios14
Android
Apr 23, 2024
The Marriott group is a joke. We went out and got the chase credit card and used it for 2 months. Chase gave us the points, Marriott didn't apply them to our account. After 5 phone calls and 10 hours on the phone we canceled both. Hyatt is and will remain our choice. What a bad company, what a bad experience.
Android
Apr 24, 2024
I don't see my bookings.
Android
Apr 25, 2024
I'm downgrading my five stars to a two star. Currently the app has been going crazy. Not working as attended. I've been having this app for a few years now to book travel in route when I'm on the go and it can't even load the basic home screen. However, I can still book but it's so glitchy at times. I guess Marriott doesn't care about their customers or even making money at this point because if they did they would fix this issue quickly.
Marriott Bonvoy: Book Hotels - Product Description
Book direct and enjoy exclusive offers with Marriott Bonvoy™ to take the stress out of travel and find the best hotel deals.

Search hotels, resorts, and luxury destinations across 7,000+ hotels and 30 brands. Earn rewards when you book with Marriott Bonvoy. 

Unlock extraordinary hotel deals and travel experiences with the Marriott Bonvoy App!

Best Rate Guarantee:
There are few guarantees in life. But our Best Rate Guarantee is one of the best. It ensures that you’ll always get the best rate available when you book directly with Marriott. 

Search Hotels, Book Stays and Earn Rewards: 
Search hotels and book your travel all within the app. Earn and redeem points for your stays booked directly with Marriott and reward yourself with a vacation.

Flexible Cancellations:
Things change. That’s why we offer flexible cancellation options to give you reassurance when booking your next stay with us. Use the app to adjust travel plans with ease. 

Our Commitment to Clean:
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment. 

Check-In to your Hotel On-The-Go:
Check-in to your hotel from anywhere with Mobile Check-in. Just let us know when you're arriving, and you'll receive a notification when your room is ready.

Manage your Marriott Bonvoy Account:
Check your point balance, view your stay history, folio, and more.

Enjoy Exclusive Marriott Bonvoy Hotel Offers:
Take advantage of exclusive offers and content for Marriott Bonvoy members that you can take use right away.

Marriott Bonvoy also offers free WiFi for Bonvoy members at most hotels. 

Not a Marriott Bonvoy member? Download and join, all through the app.

Order Food and Drinks Ahead of Time:
Order ahead while you’re out exploring. Browse and order food and drinks from your hotel’s menu at participating properties, and it will be ready when you return.

Contactless Access to Hotel Keys and Amenities:
Never worry about losing your key card again. The Marriott Bonvoy Mobile Key can be used to open your hotel room and easily access any hotel amenity.

With Mobile Key you can get to your room faster. Use it to open your room, parking garage, fitness center, lounge, and pool.

Convenient Ways to Chat During your Stay:
Mobile Chat lets you talk directly to your hotel. Available just before, during and even after your stay, ask the front desk for local recommendations, request amenities and more while on-the go.

Need something? Mobile Requests gives you a list of amenities to choose from to customize your stay, or even ask for something you forgot, like a comb or toothpaste.

Marriott Bonvoy Hotel Brands: 

Use the Marriott Bonvoy app to book hotel stays with any of our 30 brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari®,Courtyard®, Delta Hotels®, Design HotelsTM, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Moxy® Hotels, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, Tribute Portfolio®, W® Hotels and Westin® Hotels & Resorts
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