Turo - Better Than Car Rental
Turo - Better Than Car Rental at a glanceTuro - Better Than Car Rental (Travel) has a unitQ Score of 83 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 1 point from 82 in the previous 30 days. The score draws on 2,398 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 57 % 1370 Reports
- Android
- 43 % 1028 Reports
Compared with similar apps
Turo - Better Than Car Rental83
Hopper - Flight & Hotel Deals82
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- ApplicationStabilityForce Closing Or Crashing
- Customer Support & SuccessConductNo Response or Help Received
About Turo - Better Than Car Rental
What is Turo - Better Than Car Rental?
The Turo - Better Than Car Rental app is a platform that allows users to rent cars directly from car owners, making it more convenient and often cheaper than traditional car rental services. By using Turo, you can easily find a wide range of vehicles in different locations, providing flexibility and variety for your travel needs.
Is Turo - Better Than Car Rental safe?
Turo provides a robust safety framework with multi-layer screening and boasts compliance with major security standards like PCI and GDPR. However, recent incidents have raised concerns about safety, especially for younger audiences who may be less cautious. Users should be aware of potential risks involved in car sharing and the importance of adhering to safety measures when using the app.
Who owns Turo - Better Than Car Rental app?
The Turo - Better Than Car Rental app is owned by Turo Inc., which is a subsidiary of IAC Inc. IAC holds a 31% share in Turo, making it a significant stakeholder in the company.