85
good

Airbnb | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
3884 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
318 Reports
User Feedback
8%
iOS
318 Reports
92%
Android
3884 Reports
Airbnb - Latest Quality Issues
Android
Apr 16, 2021
i heard you can't do s*ruba
Android
Apr 16, 2021
Ok, but no sorting of offers and currency switches spontaneously to foreign.
Android
Apr 16, 2021
Worst support ever from the cs department. A listing which is nolonger operational. Now as per their advice i have to wait til like 48h or 24h before the date for the owner to reply. Is this how you service your customer. It your negligience that created this issue. How frequent did your team updated the listing on your site?
Android
Apr 16, 2021
How can an app this size don't let me log in with my Google account?!?!
Android
Apr 16, 2021
This app is a fraud. I wasn't able to stay at the reserved place. Paid in advance, complained during my stay time and they tell me thay can't do anything.
Android
Apr 16, 2021
Good service, but the app gets stuck all the name. Sometimes I cannot even log in.
Android
Apr 16, 2021
App every now and then does what it wants by refusing to let you choose dates. But the serious thing is that especially in Italy, in some regions a lot of hosts do not respond, turning many interesting things into ghost ads. The response of support to filter by book now would be valid if such ads were in significant presence. Given Airbnb's high service cost, it may take much longer to make sure your listings are valid.
Android
Apr 16, 2021
I put in certain dates and by the time I hit yes it realized the dates were changed and only got half back.. so next time I'll be extra careful.. seems like a great app though.
Android
Apr 16, 2021
The error keeps floating and the message is not sending well. There's so much you shouldn't update.
Airbnb - Product Description
Every day, millions of Airbnb Hosts connect curious people to an endlessly interesting world.

Guests can discover the perfect place to stay for every getaway and explore new experiences while traveling, or online. Hosts can list their extra space, receive hosting tips and support, and earn money while creating memorable moments for guests.

FIND THE PERFECT PLACE TO STAY
Choose from millions of unique, one of a kind places to stay —near or far—in many countries around the world. Find everything from a lakeside cabin to a secluded beach house or an apartment in the heart of a city. Browse through listings of places you’d love to live, work, or just relax, and book your stay directly in the app or save it to your wishlist for future travel.

DISCOVER THINGS TO DO WHEREVER YOU ARE
Find unique Airbnb Experiences to do on your travels -- or even right in your hometown -- led by local Hosts across the globe. From exciting and educational guided tours to delicious cooking and dining experiences, local Hosts are eager to open their world to you. Browse and book Airbnb Experiences based on your destination, or save your favorites to your wishlist and share them with the people you’re traveling with.

EXPERIENCE SOMETHING NEW—WITHOUT LEAVING YOUR HOME
Online Experiences let you explore the world through activities led by one-of-a-kind Hosts from the comfort of your own home. Learn something new just for yourself, book a private group to bring your loved ones together even when you can’t be together, or tour the world and meet new people right from home. Find things to do online for any age or interest, book, save, or share your favorite ones—all with the Airbnb app. 

CONNECT WITH LOCAL HOSTS
Feel at home, no matter where you are. The Airbnb app allows guests and Hosts to stay in touch, receive up-to-the-minute information about their bookings, and make the most of their trip by getting the best info on everything local that only expert Hosts would know.

SHARE YOUR WORLD AS A HOST
Join the millions who host every day to connect with people and share your world. Earn extra income for life’s extras by opening your world through hosting. List your space directly from the Airbnb app, then receive personalized tips and insights from the Airbnb team to continuously improve your listing.

MOMENTS THAT MATTER, MADE POSSIBLE BY HOSTS
Escape the hustle of everyday life with the people you love. Learn something new about a culture that’s interested you for years. Spend time with old friends—or make new ones—over a shared interest. The Airbnb app opens up a world of magical moments, made possible by Hosts.


Guests can use the Airbnb app to:
• Book vacation rentals and experiences made possible by hosts for your next solo journey, family vacation, or business trip
• Search for last minute stays or longer host-managed rentals 
• Save your favorite homes, things to do, and places—and add invited friends or family to planned vacations
• Add experiences and events to your itinerary
• Message your host for directions, assistance, and helpful tips


Hosts can take advantage of the Airbnb app to:
• Share your extra home space through the vacation rental platform or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations
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