81
fair

Airbnb | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
4757 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
536 Reports
User Feedback
10%
iOS
536 Reports
90%
Android
4757 Reports
Airbnb - Latest Quality Issues
Android
Jan 21, 2022
Complicated platform, it takes for the ad to go on the air, every time you go into the App asks for code and if you do something wrong they block your access to the App, then have to contact by a computer and request unlockby email. We made a profile and had reservations scheduled the platform simply canceled and did not say the reason still deleted the account saying that we violated the guidelines Did not justify the actual reason Now we are at the loss!
iOS
Jan 21, 2022
Notes aren’t working in the app
When you write a note in the booking on the mobile app and save it, it isn't there when you return. Please fix this in the next update.
Android
Jan 21, 2022
Won't verify my phone number for no reason so instead of using the I've had for 24+ years I used a temporary text now one that worked. Glad you made a useless security test there.
iOS
Jan 21, 2022
Is this company retarded?
I'm seriously wondering… because they force me to verify my account through a phone number that doesn't exist anymore… for 5 or 6 years by now. But no chance to change the number within the account or verify through my e-mail. Basically, they don't let me use my account at all. Not very smart for such a “unicorn”.
Android
Jan 21, 2022
What a nightmare to set up.
Android
Jan 20, 2022
The help of the application is terrible to have doubts or queries a lot of artificial intelligence that is useless and real help of a person does not exist since there is only in English aaahhh and the Instagram page of my country only upload photos since no one responds to see only the comments is evident the frustration of people for Airbnb of its null importance for the client
iOS
Jan 20, 2022
There are scammers in the service
This service does not monitor the ads and authors of these ads. We were faced with an advertisement for a non-existent apartment, where the author made a discount to raise the rating. As a result, in a fraudulent way, allegedly through the support service, he asks to pay an advance payment after which he does not get in touch. There is no trust in this service, since any ad can be just as fake.
iOS
Jan 20, 2022
awfully
On the service scammers, no one checks the reliability of ads, the support service does not respond and does not help to solve the issue Lay out unverified and non-existent housing
Android
Jan 20, 2022
Logging in is still an impossible gauntlet. Why can't I just log in with email and password? It is constantly looking for Google or Facebook accounts.
Airbnb - Product Description
Every day, millions of Airbnb Hosts connect curious people to an endlessly interesting world.

Guests can discover the perfect place to stay for every getaway and explore new experiences while traveling, or online. Hosts can list their extra space, receive hosting tips and support, and earn money while creating memorable moments for guests.

FIND THE PERFECT PLACE TO STAY
Choose from millions of unique, one of a kind places to stay —near or far—in many countries around the world. Find everything from a lakeside cabin to a secluded beach house or an apartment in the heart of a city. Browse through listings of places you’d love to live, work, or just relax, and book your stay directly in the app or save it to your wishlist for future travel.

DISCOVER THINGS TO DO WHEREVER YOU ARE
Find unique Airbnb Experiences to do on your travels -- or even right in your hometown -- led by local Hosts across the globe. From exciting and educational guided tours to delicious cooking and dining experiences, local Hosts are eager to open their world to you. Browse and book Airbnb Experiences based on your destination, or save your favorites to your wishlist and share them with the people you’re traveling with.

EXPERIENCE SOMETHING NEW—WITHOUT LEAVING YOUR HOME
Online Experiences let you explore the world through activities led by one-of-a-kind Hosts from the comfort of your own home. Learn something new just for yourself, book a private group to bring your loved ones together even when you can’t be together, or tour the world and meet new people right from home. Find things to do online for any age or interest, book, save, or share your favorite ones—all with the Airbnb app. 

CONNECT WITH LOCAL HOSTS
Feel at home, no matter where you are. The Airbnb app allows guests and Hosts to stay in touch, receive up-to-the-minute information about their bookings, and make the most of their trip by getting the best info on everything local that only expert Hosts would know.

SHARE YOUR WORLD AS A HOST
Join the millions who host every day to connect with people and share your world. Earn extra income for life’s extras by opening your world through hosting. List your space directly from the Airbnb app, then receive personalized tips and insights from the Airbnb team to continuously improve your listing.

MOMENTS THAT MATTER, MADE POSSIBLE BY HOSTS
Escape the hustle of everyday life with the people you love. Learn something new about a culture that’s interested you for years. Spend time with old friends—or make new ones—over a shared interest. The Airbnb app opens up a world of magical moments, made possible by Hosts.


Guests can use the Airbnb app to:
• Book vacation rentals and experiences made possible by hosts for your next solo journey, family vacation, or business trip
• Search for last minute stays or longer host-managed rentals 
• Save your favorite homes, things to do, and places—and add invited friends or family to planned vacations
• Add experiences and events to your itinerary
• Message your host for directions, assistance, and helpful tips


Hosts can take advantage of the Airbnb app to:
• Share your extra home space through the vacation rental platform or lead experiences that showcase what makes your city great
• Update your listing and calendar availability
• Share what’s special about your neighborhood with a host guidebook
• Message guests and manage their reservations
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