68
poor

Hopper - Flight & Hotel Deals | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
43%
Android
570 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
744 Reports
User Feedback
57%
iOS
744 Reports
43%
Android
570 Reports
Hopper - Flight & Hotel Deals - Latest Quality Issues
Android
Oct 23, 2021
READ REVI was pleased with the app until I booked the flight. Instantly it was a nightmare. Actually from all I read ahead, I was under the impression that could choose to reserve the offer by paying $40 and should I elect to follow through, I'd pay the balance in two weeks. Instantly I was billed the entire amount including what I had added to the cost as extras to assure my losses would be min. Completely screwed it appears but I'm clueless where all stands bc support is impossible to locate.
Android
Oct 23, 2021
I have signed up and it still won't let me sign in via the stupid link. It keeps sending me a text and then asks me to login. Just let me login normally!
iOS
Oct 22, 2021
Worst App Ever!
Used this price freeze feature to lock in a price. Finished booking 3 hours before the price freeze expired and the app glitched out before confirming my booking. Sent multiple messages asking for assistance and never got a response. Even tried calling the company only to get a recording that says go through the app for support. I lost out on $138 due to this glitch but decided to let it go since I waited last minute to confirm my booking. Decided to try booking again and push my trip back by one day. When going through I was told there were not enough seats left to book my trip. I had to go back in and enter all the information again, App told me there were 4 seats left for this plane I initially selected. I am booking a trip for 3 people. And it still said there were not enough seats. And to make matters worse I have been charged twice for this booking.
Android
Oct 22, 2021
They didn't book one of my hotel reservations and then still charged me. Also their customer service is horrible. They require you to fill out a form to receive an email weeks later. DO NOT USE THIS APP
Android
Oct 22, 2021
Horrible I been Is waiting for a refund for almost 2 weeks and nothing, unable to contact customer support this app is the biggest joke
iOS
Oct 22, 2021
Scammy ads
Don't bother to install this. They are misleading on every step. Get Priceline for your travel needs instead. They advertise $15 daily car rental rate in their ads, but the lowest availible offer is $83. OK, your marketers just wanted more installs, right? And CTR of the misleading banner was so great! Here is your 1* reward. Then they show $65 minimum hotel price inside the app, but no sorting by price is available. And anyway, there lowest offer was $200. Scam. Deleted after 5 minutes.
Android
Oct 22, 2021
Do not use hopper. I repeat do not use hopper if for any reason you can't make your flight or the airlines cancels your flight they will not refund you it's been over a year now and I'm still fighting to get a refund of 4k from last year and there only willing to give me back 1k and yet to even get my 1k back at least .....HMNLGI
Android
Oct 22, 2021
I would give ZERO STARS, I canceled my hotel throw the app like your suppose too, and still got charged! Tried calling to see what happen and NONE OF THE NUMBERS WORKS! THE HELP CENTER DOESNT EVEN WORK!!! Don't not do anything throw this app what a rip off! Took hundreds of dollars from me and I can't even get it back!
Android
Oct 22, 2021
!!!SCAM ALERT!!! Went to cancel a reservation and there is no way to cancel from the app. Cancel button they referred to does not exist. Contacted the hotel directly and was informed they cannot help with 3rd party bookings. Hopper does not have customer service phone lines!! I am out $350.57.
Hopper - Flight & Hotel Deals - Product Description
Relax — booking travel just got easy.

Hopper predicts prices for flights and hotels, with 95% accuracy up to 1 year in advance. You can watch a trip right in the app and we’ll send you a notification when it’s the best time to buy — recommending you to book now, or maybe wait just a little longer.

We’ve helped over 30 million travelers book trips around the world, saving them more than $1.8 billion to date. That’s a saving of up to 40%.

Hopper features the major airlines in the US, Canada and around the world such as American Airlines, United Airlines, Delta Air Lines, JetBlue, Alaska Airlines, Air Canada, Frontier, Spirit Airlines, Hawaiian Airlines, Air Transat, WestJet, British Airways, Air France, Lufthansa, KLM & many more.

Search Flights & Hotels
Over a million flights, hotels, rental cars and cute bunnies.

Plan Less, Travel More
Instantly identify the cheapest dates with our calendar.

Buy, or Watch and Wait
Book flights or hotels straight away, or wait for a better price.

Get Notified
When it’s the best time to buy, our bunnies will let you know.

Book in App
Grab flights and hotels quickly, and securely, right in the app with a swipe.

Some of the other awesome things you can do with Hopper:

• Find the cheapest days to travel using our colour-coded calendar.
• Use filters to get custom predictions that suit your trip — removing long layovers, stops, or basic fares that have extra fees and restrictions.
• Get information and tips about airports and hotels.
• Compare prices and amenities from hundreds of airlines and hotels around the world.
• Receive personalized recommendations about deals you might like based on previous trips and your budget.
• Save your bunny profile and payment details securely for even faster booking. 
• Our gentle Fair Bear will give you an overview of all the important details in the fine print. He’ll let you know about all the bits and pieces, like carry-on allowances to seat selection.
• Get help 24/7 from our support agents, made up of actual, real bunnies, sorry no, real humans.

Hopper has no ads, no spam, and no stress — just accurate predictions and the easiest way to book and save on flights and hotels.

So relax — booking travel just got easy. Oh, and it’s free! So download Hopper and let’s start planning your trip.

Hopper Love
• “The 10 Best Free Apps for Air Travel Junkies” - TIME
• "How Well Do Airfare Predictors Work? Hopper: 8/10, Kayak: 6/10, Google Flights: 0/10” - WSJ
• “List reveals a number of apps from lesser-known travel services that bear looking into: Hopper, HotelTonight, trivago, Skyscanner”  - AirfareWatchDog
• “Compared to exact searches on Expedia, Kayak, and Orbitz, we regularly found that the best deal quoted on Hopper was the best” - Travel and Leisure
• “Don’t neglect stand-alone airfare apps, including Hopper, Kiwi and Hitlist” - The Washington Post

Say Hello to the Bunnies
• Facebook: https://www.facebook.com/hoppertravel
• Instagram: @hopper
• Twitter: @hopper
• Website: https://www.hopper.com
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