JBL Headphones
JBL Headphones at a glanceJBL Headphones (Music) has a unitQ Score of 63 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 2 points from 61 in the previous 30 days. The score draws on 1,801 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Fails To Launch and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 12 % 224 Reports
- Android
- 88 % 1577 Reports
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityFails To Launch
- ApplicationStabilitySlow Performance
- AccountAccount SettingsCan't Change Language
- ApplicationAudio SettingsEqualizer Not Working
About JBL Headphones
What is JBL Headphones?
The JBL Headphones app is a mobile application designed to enhance your experience with JBL headphones. It allows users to customize sound settings, access features, and get updates directly from harman.com.
Is JBL Headphones safe?
The JBL Headphones app is generally safe for users, including younger audiences, as it features noise cancellation and ambient sound modes that promote awareness of surroundings. However, users should be mindful of data privacy concerns, as the app collects user data for functionality. Ensuring proper controls and supervision is recommended to minimize risks associated with sharing personal information.
Who owns JBL Headphones app?
The JBL Headphones app is owned by HARMAN International. HARMAN practices as a wholly-owned subsidiary of Samsung Electronics, which emphasizes their strong backing in the tech industry.