poor

JBL Headphones | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

2 Points Past 7 Days

Category: Music

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30-Day Trend

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Epic

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Android unitQ Score

Android User Feedback

84%

Android
1456 Reports

iOS unitQ Score

iOS User Feedback

16%

iOS
283 Reports

User Feedback

16%

iOS
283 Reports

84%

Android
1456 Reports

JBL Headphones - Latest Quality Issues

Android

Apr 24, 2024

Useless application. Broken, JBL TUNE225TWS missing from the list.

Android

Apr 24, 2024

I installed it, after updating the firmware, the headphones do not connect to the application

Android

Apr 24, 2024

The options are very complete but often the interface fails when selecting an already recognized device, it does not let me select it.

Android

Apr 24, 2024

Once connected the next time it won't

Android

Apr 24, 2024

There are no Tune510BT

Android

Apr 25, 2024

Before, I used to switch devices automatically. Now it has stopped happening. My phone is always connected to the pc and the cell phone, and when I opened a video or call on the cell phone, yes the exchange was done instantly, now no.

Android

Apr 25, 2024

Lousy. Slow, not fluid at all, and, if you already have your headphones paired and listening to music on Spotify, when you open the app the music stops and keeps crashing. The app compromises data transmission by making the music play in fragments, as if the baud rate were from 0 to 5000 in 2 seconds, bringing the seconds of unplayed media in an accelerated way to compensate for the delay. In short, very bad. It's a shame to know that this app won't be patched anytime soon, just like the ones from Partybox and others.

Android

Apr 25, 2024

I can't use the app on my moto g phone

Android

Apr 25, 2024

It's useless. Or with instructions. A real disappointment when buying hearing aids from this brand.

JBL Headphones - Product Description

JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are:
-	JBL WAVE BUDS, WAVE BEAM, WAVE FLEX, VIBE BUDS, VIBE BEAM, VIBE FLEX
-	JBL TUNE FLEX, TUNE ANC, TUNE 130NC TWS, TUNE  230NC TWS, TUNE  235NC TWS, TUNE BEAM, TUNE BUDS
-	JBL TUNE525BT, TUNE 520BT, TUNE 720BT, TUNE 670NC, TUNE 770NC
-	JBL LIVE FREE 2, LIVE PRO 2, LIVE FREE NC+ TWS, LIVE PRO+ TWS, LIVE300 TWS, LIVE FLEX
-	JBL LIVE 670NC, LIVE 770NC, LIVE 460NC, LIVE 660NC, LIVE 400BT, 500BT, 650BTNC, 220BT
-	JBL CLUB PRO+ TWS, CLUB700BT, 950NC, ONE
-	JBL TOUR PRO+ TWS, TOUR ONE, TOUR PRO 2, TOUR ONE M2
-	JBL SOUNDGEAR SENSE
-	JBL QUANTUM TWS, QUANTUM TWS AIR
-	JBL ENDURANCE PEAK 3, ENDURANCE RACE
-	JBL REFLECT AERO, REFLECT FLOW PRO, REFLECT MINI NC, REFLECT AWARE
-	UA PROJECT ROCK OVER-EAR TRAINING HEADPHONES
-	JBL EVEREST ELITE100, 150NC, 300 and 750NC
-	JBL X TOMORROWLAND


Other features include:
- Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant.
- EQ Settings:  The App provides predefined EQ presets and also allows you to create or customize EQ settings as per their personal preferences. 
- Application Settings:  App setting include Voice Assistant, Smart Audio Modes, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models.
- Tips: Product tutorial will be found under Product help.
- FAQ: Allows you to find quick answer when using our JBL APP.
- Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.
- Touch gestures customization allows you to change your button configuration based on your preference (available only on specific models)
- Smart audio mode: improve your audio that is adjusted to what you are doing (available only on specific models)
- Multi Noise Cancelling mode: By selecting different noise cancelling level to enjoy the best sound in each occasion (available only on specific models)

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