Quality degradation at OpenTable  
Users report higher volume of Quality Issues than usual
72
fair

OpenTable | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
381 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
162 Reports
User Feedback
30%
iOS
162 Reports
70%
Android
381 Reports
OpenTable - Latest Quality Issues
Android
May 14, 2021
Making a reservation using OpenTable now is a complete pain in the rear end. I was trying to book a table at a specific restaurant and it took me 5 minutes. I would not use this app if I didn't have to
Android
May 14, 2021
Worst app experience I've ever had. Had to hard reset my phone to stop this garbage app from opening 60 new browser windows.
Android
May 13, 2021
So I liked the app at first and recently I haven't been able to log into my account? I try to create one and it says I already have an account but when I try to reset the password it glitches out and just continues to pop up a screen that says open table. It won't stop until I shut down the app. How am I supposed to get into my account if it won't let me reset my password?
Android
May 13, 2021
I was 1 booking away from getting a reward when Covid happened. I have not booked reservations in over a year only to learn now that all of my points expired and I have to start all over again. I guess all those emails about safety were just fluff. Cut me some slack OpenTable!
iOS
May 13, 2021
Not good
App closed multiple times.
Android
May 13, 2021
I'm really annoyed that during COVID you forced me to convert or use my points. In my case I lost a lot of points. I will only use Open Table in an emergency in the months ahead
iOS
May 13, 2021
App crashing and cannot log in
After multiple attempts to login I had to reset the password ..Unfortunately unable to as app kept taking me to main log in page
Android
May 12, 2021
I've never had any issues with this app! Love it!
Android
May 11, 2021
Why can't I modify or cancel a reservation from the app?
OpenTable - Product Description
Book and enjoy extraordinary dining experiences in over 52,000 restaurants worldwide with the OpenTable App. Find the right restaurant for anything using our comprehensive and intuitive search filters. See menus, photos, and special promotions, while getting the inside scoop from our community of OpenTable diners. Book your reservation and invite a few friends to tag along, all in just a few taps. Plus, get personalized recommendations based on your preferences and earn points to redeem for dining rewards towards future meals, hotel discounts, and more.

Discover. OpenTable is the perfect travel companion—offering 52,000+ restaurants around the world so you can find a local gem wherever you are.

Find. Narrow down your search with dozens of filters including neighborhood, cuisine, price, and rating. Get a feel for the restaurant—view photos, menus, and reviews from diners like you! 

Book. In just a few taps, reserve, or modify your reservation—anytime, anywhere. You can also send an RSVP to friends right from the app.

Repeat. Re-book your favorite spots with ease or try something new from a list of personalized recommendations. 

Manage. Keep tabs on all your important OpenTable stats, dietary preferences, and Dining Points (which you can redeem for dining rewards and travel deals on KAYAK.com).
Want to improve your unitQ Score by 20% within 30 days?
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