90
good

Chewy - Where Pet Lovers Shop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Shopping
Work at Chewy, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Chewy, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
1318 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
210 Reports
User Feedback
14%
iOS
210 Reports
86%
Android
1318 Reports
Chewy - Where Pet Lovers Shop - Latest Quality Issues
Android
Jul 2, 2022
chewy used to be cheaper than the store prices. I am finding they are just as high or higher. Also I get sent coupons for so much off my purchase and they either do not work or are for limited items.
Android
Jul 2, 2022
The world today...they never have what I need in local stores anymore. I love the delivery and don't have to worry about it.
Android
Jul 2, 2022
you keep dropping the ball on your autos hip on me not letting me know that after I place something into to my autistic 3 weeks ahead of shipping date and you have it in stock. you sell my items out from me and then don't even let me know untill 1am in the morning the day of shipping leaving me no time to consult my vet for an equally equivalent for replacement. this is why I have not purchased any heartworm medicine from you in the past 2 months. This is not except able. I will leave Chewy.
Android
Jul 2, 2022
I ordered dog food they billed me then tell me it's out of stock
Android
Jul 2, 2022
They stopped accepting Visa gift cards which is my only way to pay so I had to uninstall and switch to TSC. It's very upsetting for me.
Android
Jul 1, 2022
This is a great service, and it's very convenient. My only problem is they are often out of stock for some of the foods that my picky cat likes. 🐈
Android
Jul 1, 2022
the app won't let you go straight to the cart
iOS
Jul 1, 2022
We have to go Back!
Everything about the app works great except when you have performed a search and tapped on a product. You do the normal iOS thing and swipe from the left edge of the screen and it doesn’t bring you back to the search results. This is quite annoying. Swiping from either side of the screen moves the product page a little, but does not bring you back or even navigate you to the previous or next item in the list. It would be great if this was corrected. Otherwise, it’s a great app for pet parents!
Android
Jul 1, 2022
I've had so many problems with the app & site, with editing information, changing passwords, etc. Not impressed. ' ' /
Chewy - Where Pet Lovers Shop - Product Description
This one’s for the pets. Chewy leads the pack with 1,000+ trusted brands of food and supplies, 24/7 help from pet experts, and FREE shipping on orders over $49! Get extra savings off your first Autoship order, plus 5% off select brands on future shipments. It’s everything you love about Chewy.com, with a few extra tricks just for our app customers.

As always, you'll find these features that set us a-pawrt from the rest:

MANAGE AUTOSHIP

Need that dog food sooner? Easily change your Autoship dates and frequency to fit your schedule.

1,000+ BRANDS

Search or shop by category for your pet's favorite brands and discover new ones.

PET PROFILES

Add your pet’s info and get recommendations for food and supplies, tailored to your pet's age, breed, and more.

HOME IMPROVEMENTS

Keep track of your latest orders and updates right from the Home tab.

PHARMACY

Shop medications, prescription food, and more vet-approved items in our one-stop pharmacy.

FAVORITES

Save all your favorites in one place for easy shopping.

SHIPMENT TRACKER

Follow their favorite box from our door to yours with our in-app shipment tracker. 

SHARING

Send fellow pet lovers items you like with a text, email, or social post while you shop.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners