91
epic

Chewy - Where Pet Lovers Shop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
82%
Android
995 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
222 Reports
User Feedback
18%
iOS
222 Reports
82%
Android
995 Reports
Chewy - Where Pet Lovers Shop - Latest Quality Issues
iOS
Feb 17, 2024
Easy to use
The app is pretty easy to use. No real problems finding what I'm looking for. Some items are priced too high so no five stars here. I'm having some difficulty with the autoship but mostly my problem getting the correct timing. But that's a me problem not a chewy problem.
Android
Feb 17, 2024
They decide on what you should get or show proof of who you are or take stuff away that you're about ready to buy. But you're waiting for the money so they do not appreciate their customers
Android
Feb 17, 2024
unique items I can't find
Android
Feb 18, 2024
GPay did not work with your mobile site at checkout.
Android
Feb 18, 2024
Auto ship products are not in stock half the time, and food sometimes comes with a moldy surprise. I've just started going back to the store instead. at least they have the product in stock.
Android
Feb 18, 2024
I like but they did send me the wrong food on my last order
Android
Feb 19, 2024
I don't mind chewy recommend products for me, but adding them in the check out and making it difficult to remove them sucks
Android
Feb 19, 2024
filters ans searchability could be improved for mobile app
Android
Feb 20, 2024
Was unable to add items to the cart. Kinda defeats the whole purpose of the app. Also, I found it way easier to navigate and research products using the browser version on my mobile device. So, if it did work as it should, I probably would not continue to use the app. Unistalled!
Chewy - Where Pet Lovers Shop - Product Description
This one’s for the pets. Chewy leads the pack with 2,000+ trusted brands of food and supplies, 24/7 help from pet experts, and FREE shipping on orders over $49! Get extra savings off your first Autoship order and 5% ongoing, no commitments or fees. It’s everything you love about Chewy.com, with a few extra tricks just for our app customers. As always, you'll find these features that set us a-pawrt from the rest:

PHARMACY
America's #1 Pet Pharmacy carries over 4,000 top-quality medications and 600+ veterinary diet products sourced directly from manufacturers. Now offering compounded medications, too.

MANAGE AUTOSHIP
Need that dog food sooner? Change your Autoship delivery to fit your schedule. No fees or commitments, just happy pets.

2,000+ BRANDS
Search or shop by category for your pet's favorite brands and discover new ones.

SHIPMENT TRACKER
Follow their favorite box from our door to yours with our in-app shipment tracker.

SHARING
Send fellow pet lovers items you like with a text, email, or social post while you shop.
What’s New

REVIEWS
Read what other customers are saying about products and write your own reviews right from the app.

TODAY’S DEALS
Find the best savings of the day on everything from food to treats, toys, supplies and apparel.
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