good

Chewy - Where Pet Lovers Shop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-3 Points Past 7 Days

Category: Shopping

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

81%

Android
847 Reports

iOS unitQ Score

iOS User Feedback

19%

iOS
205 Reports

User Feedback

19%

iOS
205 Reports

81%

Android
847 Reports

Chewy - Where Pet Lovers Shop - Latest Quality Issues

Android

Mar 23, 2023

Very first order... LATE. Probably won't use again. Had to go out and purchase food. Due to the unprofessional delivery

Android

Mar 23, 2023

My payment card info expired and I updated it, yet my auto ship CONTINUES to ask me to revise my payment EVERY SINGLE WEEK. I even deleted the card and readded it with the new info and still.... Very infuriating.

Android

Mar 23, 2023

The app moves very slow

Android

Mar 24, 2023

What's going on? I love Chewy, but my laat several orders have taken over a week to be delivered. Waiting on one that was supposed to be delivered today, now Fed Ex site says tomorrow between 12-4 pm. It's getting really old.

Android

Mar 24, 2023

great service BUT can't upload coupons or discount codes

Android

Mar 25, 2023

the 6 blk cat collars i purchased were broken.all fell off cats. please replace. if different brand...red or blue. black very hairy

Android

Mar 26, 2023

alot of my can food is dented and some have broken seals from the denting.. I know this is a hard issue to deal with. just giving a heads up!

Android

Mar 26, 2023

can't beat the convenience, but the prices could use some improvements.

Android

Mar 27, 2023

I thought I would get the 30 dollars gift card but, it would not take SPRING. REALLY SAD!!!

Chewy - Where Pet Lovers Shop - Product Description

This one’s for the pets. Chewy leads the pack with 1,000+ trusted brands of food and supplies, 24/7 help from pet experts, and FREE shipping on orders over $49! Get extra savings off your first Autoship order, plus 5% off select brands on future shipments. It’s everything you love about Chewy.com, with a few extra tricks just for our app customers.

As always, you'll find these features that set us a-pawrt from the rest:

MANAGE AUTOSHIP

Need that dog food sooner? Easily change your Autoship dates and frequency to fit your schedule.

1,000+ BRANDS

Search or shop by category for your pet's favorite brands and discover new ones.

PET PROFILES

Add your pet’s info and get recommendations for food and supplies, tailored to your pet's age, breed, and more.

HOME IMPROVEMENTS

Keep track of your latest orders and updates right from the Home tab.

PHARMACY

Shop medications, prescription food, and more vet-approved items in our one-stop pharmacy.

FAVORITES

Save all your favorites in one place for easy shopping.

SHIPMENT TRACKER

Follow their favorite box from our door to yours with our in-app shipment tracker. 

SHARING

Send fellow pet lovers items you like with a text, email, or social post while you shop.

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