Quality degradation at Hatch Sleep  
Users report higher volume of Quality Issues than usual
49
poor

Hatch Sleep | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
109 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
27 Reports
User Feedback
20%
iOS
27 Reports
80%
Android
109 Reports
Hatch Sleep - Latest Quality Issues
Android
Oct 22, 2021
I don't understand how Hatch is rated so well. My cheaper Wyze Bulb color is a million times better than Hatch. Then for sound machine just get Dreamegg. There needs to be way more sound options on the Hatch, sound quality needs to be improved, and brightness needs to be improved immensely as well. App fails to connect constantly. I would never recommend Hatch.
Android
Oct 22, 2021
I love my Hatch but I do have issues where it will randomly turn on and off when it isn't scheduled. In addition, I wish it had more sounds to offer - I'd especially enjoy some more calming noises for waking up.
Android
Oct 21, 2021
Sometimes the Bluetooth connection is a bit slow & editing routines can be tricky especially when one is happening. Overall does the thing we need it to & it's worth it.
iOS
Oct 21, 2021
App keeps closing out
Just purchased Hatch and downloaded app. Went through wifi setup and Bluetooth connect. When I open app and click in my Hatch that I set up, app automatically closes out. Deleted app and re-downloaded. Same issue!
iOS
Oct 21, 2021
Unable to Log In & Device is failing
This app and the Rest device worked well for us for a while but now we are unable to log into the app and our device cuts off every 10 or so seconds.
iOS
Oct 20, 2021
Product Doesn’t Connect to Phone
Had this for 4 days and the sounds cuts in and out AND this device doesn't connect to my phone. Rather, this is picking up some other kids Hatch product which I find that weird. Did I pay full price for a faulty refurbished item?
Android
Oct 19, 2021
Works with my wife's iPhone but the app won't connect to the Rest+ through android.
Android
Oct 19, 2021
Connection is Intermittent
Android
Oct 18, 2021
Waste of money. This thing only works if it's right next to the wifi router. The audio monitor is an entity all its own. It might work and it might not. It never wants to shut off once it's turned on.
Hatch Sleep - Product Description
Everyone sleeps better with Hatch. The Hatch Sleep app makes it easy to get the most out of the Hatch family of products: Restore, Rest+, Rest and Rest Mini.

With Hatch Restore, a good night’s sleep — for anyone — is easier than ever. This all-in-one device packs all the features you need for the perfect night’s sleep, including:
– Personal sleep routine. Customize how you fall asleep, stay asleep, and wake up. 
– Lights & sounds. Explore the library of soothing sounds and lights to create a mood any time.
– Sunrise alarm. Gently wake up to your own sunrise, with light that gradually brightens before your alarm sounds.
– The perfect reading light, every time. Make it bright enough to read by or dim enough not to wake a partner. And with no blue light in sight.
– Wind Down. Calm your mind with soothing content designed to help you fall asleep fast. 
– Dreamy sleep sounds. From white noise to water to wind, discover what helps you sleep best with a variety of audio options only with Restore.

Rest Mini is the newest & tiniest member of the Hatch Rest family. This dreamy little smart sound machine helps kids fall asleep and stay asleep. Features include:
– 8 soothing sounds: White Noise, Ocean, Rain, Water, Wind, Birds, Dryer, Heartbeat.
– Control via app. Control sounds, timer & volume from the other room.
– Custom timer. Set sounds to play for any custom duration, for minutes or hours. 
– Easy-touch controls. Play, stop, skip, or adjust volume with simple touch controls on the device. 

Rest is the original Hatch smart sleep device that parents love. Features include: 
– Stay-cool nightlight means you can leave it on all night without worry.
– Sound machine with white noise, rain, wind, ocean sounds, lullabies, and more.
– Time-to-rise program that helps tell your toddler when it's ok to wake in the morning.

Rest+ includes the essential sleep functions that Rest has plus:
– Built-in audio monitor and easy-to-read clock.
– Wi-Fi connectivity, Alexa compatibility, and back-up battery that lasts up to 8 hours.

Subscription pricing and terms:

Hatch Premium for Restore 

Hatch Restore includes a free trial to Hatch Premium, an ever-growing library of content designed to help you decrease stress, increase well-being, and sleep better. 

After your free trial, Hatch Restore offers an auto-renewing yearly subscription at $49.99/year. This will continue to give you unlimited access to Hatch Premium content while you maintain an active subscription. Cancel anytime. 

Hatch Premium for Rest Mini

Rest Mini includes 1 free month of access to Hatch Premium, a snoozy library of content designed to help babies to big kids wind down, relax or get ready for sleep.

After your free month, Rest Mini offers an auto-renewing monthly subscription at $4.99/month or a yearly subscription at $49.99/year. This will continue to give you unlimited access to Hatch Premium content while you maintain an active subscription. 

After your 6 months free / 1 month free, payment will be charged to the credit card connected to your App Store Account. Your subscription will automatically renew and the credit card connected to your App Store Account will be charged at the subscription frequency you choose unless you decide to cancel at least 24 hours prior to your renewal date. You may manage your subscription, and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable.

Read more about our terms and conditions here:
Terms of service: https://www.hatch.co/terms
Privacy policy: https://www.hatch.co/privacy-policy

If you’re a fan of Hatch, leave us a review! Need help with your device? Contact us with any feedback or comments. Learn more about Hatch products at hatch.co.
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