43
poor

ClassPass: Fitness Workout App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Health & Fitness
Work at ClassPass? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at ClassPass? Unlock additional insights
Android unitQ Score
Android User Feedback
49%
Android
19 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
20 Reports
User Feedback
51%
iOS
20 Reports
49%
Android
19 Reports
ClassPass: Fitness Workout App - Latest Quality Issues
Android
Jun 16, 2021
I had cancel my subscription when I saw that the account will resume and begin auto-renewing on May 20th. Somehow I was still charged which makes me so mad because I ended the subscription before the date. I would not recommend this app. Don't waste your money on this app.
Android
Jun 16, 2021
THIS APP IS A SCAM - DO NOT DOWNLOAD - IT WILL STEAL YOUR $ This app charges $80 after the free trial ends. Every time I go to cancel the membership it fails to do it and continues to charge me money. There is no help line, you have to cancel your card to stop getting charged.
Android
Jun 12, 2021
Customer service is a total joke. 110% STOCK ANSWERS ONLY. Also, absolutely no consideration for individual health during this ONGOING PANDEMIC. Only option to not lose the money you've already wasted on them is to waste more money to simply keep your account open. Seriously. There's no pause option. The only option is to pay a fee to get ZERO credits, but your account stays active so you can use the credits you've ALREADY paid for. Disgusting.
Android
Jun 12, 2021
App used to work. Now it crashes everytime
Android
Jun 11, 2021
Class pass collects its subscribers while the rooms are closed and this without possibility of satisfactory refund.. + credits are lost after one month. Only solution proposed: close my account with refund of 29 € while 3 x 29 € have been withdrawn. + 1 x 29 € additional withdrawal during an email discussion with a person of bad times. I should sit on 29* 3 with account closure, it's theft. I don't know where to complain.
iOS
Jun 8, 2021
Great app but fix the login process!
The app is great but keep us logged in. It's a pain having to log in everytime.
Android
Jun 5, 2021
I have canceled the subscription but I was charged, they have reached out and refunded the amount.. Thanks for the quick response ❤️
Android
Jun 3, 2021
I got charged even though i am om freeze. The customer service told me due to lockdown, the freeze is no longer valid. Then when i asked for freeze again, they say it is available. Feels like out to cheat my money.
iOS
Jun 1, 2021
Many M.I.A. Businesses
Definitely call the businesses ahead to make sure they even exist and that they availability they put on their Class Pass page is current. Twice I went to a confirmed appointment to find the place was either closed or the place was empty and for rent lol. :/
ClassPass: Fitness Workout App - Product Description
ClassPass is the leading membership to the world’s largest fitness network. With ClassPass, staying active has never been easier – or more fun. Download the app for free and get started.
 
• Search, find and book fitness activities near you including: yoga, boxing, spinning, Pilates, barre, running, dance, martial arts, strength training, HIIT, body building, open gym time and more.
• Access 25,000+ studios and gyms at your fingertips, including popular options like Flywheel, Orangetheory Fitness, CorePower, Crunch, Pure Barre, [solidcore], y7, Row House and beyond.
• In select markets, use your ClassPass membership to book massages, cryotherapy, sports recovery and other wellness activities.
• Connect with HealthKit to show your average heart rate and how many calories you burn in class.
 
Your fitness routine? It’ll be anything but.
 
How does it work?
• Download the ClassPass app to start searching for fitness activities near you
• Browse classes by studio or gym, workout activity, location, time and more
• Find the classes you want to take and reserve them instantly
• Stream unlimited audio or video workouts when you can’t make it to class
• Connect with your friends on ClassPass to plan workouts together
• Try classes recommended just for you based on your interests, location and schedule
• Read reviews and class ratings from other ClassPassers and know what to expect
• Celebrate your fitness milestones and share them with friends
• Manage and adjust your workout schedule seamlessly with one account
• Pause, stop or change your plan at any time

ClassPass is available in over 2,500 cities across 26+ countries including: USA, Canada, Australia, New Zealand, United Kingdom, Ireland, France, Germany, Netherlands, Switzerland, Denmark, Singapore, Hong Kong, Malaysia, Thailand, Indonesia, Philippines, China, India, the United Arab Emirates, Norway, Finland, Spain, Brazil, & Portugal.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners