37
poor

ClassPass: Fitness, Spa, Salon | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
37%
Android
67 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
112 Reports
User Feedback
63%
iOS
112 Reports
37%
Android
67 Reports
ClassPass: Fitness, Spa, Salon - Latest Quality Issues
iOS
Apr 10, 2024
Decent but cannot customize notifications
Good deals and intuitive app. Main complaint from my side is that I cannot customize which notifications I get.
iOS
Apr 10, 2024
app glitches
I cant even use the app without it crashing on me
iOS
Apr 11, 2024
Keeps charging me after stopped using…
Another typical app that keeps taking money after you stop using it. How could you not have a simple alert to clients to say ‘we notice you haven't been using the app'.. I know it's my fault but it just feels dodgy and underhanded. They know I'm not using it and haven't for many months.
iOS
Apr 11, 2024
it is a rip-off application
it will try to charge your card weeks after your subscription cancellation. also there is no account delete option in the app so they will keep your data as long as they want
iOS
Apr 11, 2024
Expensive and Horrible
Few options, expensive plans, and few credits for classes.
Android
Apr 11, 2024
signed up for a trial. Booked a class, received email reminding me of my upcoming booking. Upon reaching the place, was told that my booking not in the system. Checked the app, turns out that my membership was terminated with no notice at all. travelled all the way to class, completely wasted my time. Emailed them, was accused of creating multiple accounts with nothing to back the claim. Prompted me to pay to reactivate my account, customer service was useless and sent the same bot replies.
Android
Apr 12, 2024
After taking 4 classes of the same place i could not take any more classes until the next cycle and there werent much of other option from other places nearby.
Android
Apr 12, 2024
I tried the app and wanted to cancel the subscription and is being impossible, they have my card info and the app doesn't allow me to cancel
Android
Apr 12, 2024
This app is a huge scam. They make it impossible to unsubscribe. So it'll take your money after the trial
ClassPass: Fitness, Spa, Salon - Product Description
Download ClassPass today to book fitness classes & appointments at the top studios, gyms, salons and spas near you!


How it works:
• Download the free ClassPass app.
• Sign up for a free trial and get credits to try activities like yoga, pilates, gym visits and more from some of our top-rated businesses — on us.
• Browse studios, gyms, salons & spas near you (pro tip: filter by reservation type, location, time & more to easily find what you’re looking for!).
• Book classes & appointments instantly without needing to create additional accounts or enter payment details.
• After your trial, customize a plan that works best with your fitness & wellness routine.
• Roll over unused credits up to the number of credits in your next month’s plan.
• You’re never locked in – change or cancel your plan at any time.

How to make the most of your membership:
• Access thousands of the world’s leading fitness studios, gyms, salons and spas including CorePower Yoga, [solidcore], PureBarre, Glosslab & more!
• Browse a list of recommended studios, gyms, salons & spas curated just for you.
• Bookmark your favorites.
• Invite friends to class and earn rewards.
• Connect with friends who are already ClassPassers.
• Receive badges to celebrate your milestones and share them with friends.
• Read reviews & ratings from other ClassPassers to know what to expect with each reservation.

ClassPass is available in more than 30 countries including: USA, Canada, Australia, New Zealand, United Kingdom, Ireland, France, Germany, Netherlands, Spain, Portugal, Switzerland, Austria, Sweden, Denmark, Finland, Norway, Singapore, Hong Kong, Malaysia, Thailand, Indonesia, Philippines, China, India, the United Arab Emirates, Brazil, Argentina & Chile
Want to improve your unitQ Score by 20% within 30 days?
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