/ unitQ Score

ClassPass: Fitness Workout App

Health & Fitness30-day average as of Nov 09, 2026

ClassPass: Fitness Workout App at a glanceClassPass: Fitness Workout App (Health & Fitness) has a unitQ Score of 21 out of 100, rated poor, as the 30-day average on Nov 9, 2026, unchanged from 21 in the previous 30 days. The score draws on 214 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unauthorized Payment, Unsatisfactory Behavior and Country Or Region Not Supported.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
21poor

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days21
Last 30 days21

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
0204060Oct 9Oct 23Nov 60204060Oct 9Oct 23Nov 6

User Feedback

214Reports
iOS
76 % 163 Reports
Android
24 % 51 Reports

Compared with similar apps

  1. Flo: Health & Period Tracker73
  2. Motivation69
  3. I am - Positive Affirmations66
  4. Calm63
  5. MyFitnessPal37
  6. MyFitnessPal37
  7. Fabulous30
  8. Peloton29
  9. Headspace26
  10. ClassPass: Fitness Workout App21

Top feedback themes

  • AccountPayment
    Unauthorized Payment
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationInternationalization
    Country Or Region Not Supported
  • AccountSubscription
    Subscription Canceled But Still Charged
  • Customer Support & SuccessContact
    Can't Contact Customer Support

All scorecards

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