45
poor

ClassPass: Fitness Workout App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
36 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
377 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
67 Reports
User Feedback
15%
iOS
67 Reports
85%
Android
377 Reports
ClassPass: Fitness Workout App - Latest Quality Issues
Android
Jun 29, 2022
Hard to navigate. Closes app all the time. Cancellation requested.
Android
Jun 29, 2022
The application does not work, customer service does not respond. I lost 60€ for nothing, I never managed to book an appointment.
iOS
Jun 28, 2022
Credits can only be transferred in a limited manner other than communicated
Pure screwing, madness what for a fraud. I have not used your app for 4 months with 9 credits per month for 15 euros and have only 19 credits, although up to 10 can be taken - as it turns out only now probably in total, not per month. And these few now also expire with kÃ1/4ndigung. Just write it down. A lot of spa with my money.
iOS
Jun 27, 2022
Different rate for different user
I don’t understand why when I click for a class my class requires 7 credits while my friend only need 3 credits .
Android
Jun 24, 2022
Fix your damn app and customer service that is useless! I signed up for a free trial, took a class, it worked, so I added credits for 130usd and I can't use any of them in my studio because an upgrade to full plan is required first. Your faulty app and website doesn't change to membership no matter how many times I press "start now".
iOS
Jun 23, 2022
Customer service is nonexistent
Very poor customer service
Android
Jun 23, 2022
This app does not allow a download onto my HP computer. Very disappointed.
Android
Jun 22, 2022
Downloaded the app and got the 14 days trial. Before even booking a single class the app just stopped working and it is impossible to make any bookings. I can't even cancel the trial because the app is just emptied for content ( I fear that ClassPass will start charging me after the trial period even if I haven't been able to use it at all...) Horrible app, not recommended.
Android
Jun 22, 2022
After I update it, it's so complex to book a class. The old design was so much easier. App also keeps hanging when trying to check the credits for each class.
ClassPass: Fitness Workout App - Product Description
ClassPass is the leading membership to the world’s largest fitness network. With ClassPass, staying active has never been easier – or more fun. Download the app for free and get started.
 
• Search, find and book fitness activities near you including: yoga, boxing, spinning, Pilates, barre, running, dance, martial arts, strength training, HIIT, body building, open gym time and more.
• Access 25,000+ studios and gyms at your fingertips, including popular options like Flywheel, Orangetheory Fitness, CorePower, Crunch, Pure Barre, [solidcore], y7, Row House and beyond.
• In select markets, use your ClassPass membership to book massages, cryotherapy, sports recovery and other wellness activities.
• Connect with HealthKit to show your average heart rate and how many calories you burn in class.
 
Your fitness routine? It’ll be anything but.
 
How does it work?
• Download the ClassPass app to start searching for fitness activities near you
• Browse classes by studio or gym, workout activity, location, time and more
• Find the classes you want to take and reserve them instantly
• Stream unlimited audio or video workouts when you can’t make it to class
• Connect with your friends on ClassPass to plan workouts together
• Try classes recommended just for you based on your interests, location and schedule
• Read reviews and class ratings from other ClassPassers and know what to expect
• Celebrate your fitness milestones and share them with friends
• Manage and adjust your workout schedule seamlessly with one account
• Pause, stop or change your plan at any time

ClassPass is available in over 2,500 cities across 26+ countries including: USA, Canada, Australia, New Zealand, United Kingdom, Ireland, France, Germany, Netherlands, Switzerland, Denmark, Singapore, Hong Kong, Malaysia, Thailand, Indonesia, Philippines, China, India, the United Arab Emirates, Norway, Finland, Spain, Brazil, & Portugal.
Want to improve your unitQ Score by 20% within 30 days?
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