93
good

Groupon | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
41%
Android
1345 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
1916 Reports
User Feedback
59%
iOS
1916 Reports
41%
Android
1345 Reports
Groupon - Latest Quality Issues
iOS
May 14, 2021
No customer support - money lost
Bought a coupon, doesn't work… this alone would be fine if I could request my money back. However, it doesn't seem like I can. No way to get to customer support at all. So I basically just threw money out the window. And Groupon keeps it? Okay, cool. Would really like my money back. Thank you.
iOS
May 14, 2021
GROUPON CUSTOMER SERVICE
Groupon customer service is horrible as they are almost impossible to reach! Truly I have lost money because of the vendor is one thing but they allow them to sell is really horrible!
Android
May 13, 2021
Wanted to buy more than one item but couldn't just put it in cart, had to go through the whole process for each item
Android
May 13, 2021
Sometimes doesn't load up for me or just crash out of no where. Other than that this app is great.
iOS
May 13, 2021
Disappointed at times,
Disappointed in your posting area ; You seem to have stopped sending a lot of things to PH26 In the North of Scotland Which you have not done in the past. So now I have to order them from Amazon, Which I been disappointed in. Wendy. Also I don't like how the items are left and you just have to press on it to order another one. It is very annoying and easily taped by mistake. I wish you and Amazon would take it off .
Android
May 12, 2021
Cant get a live person for a dispute. Done with groupon. My product was suppose to be delivered on may 8 and nothing Tried calling still nothing cause no live person.
Android
May 12, 2021
Coupons for services you don't get! Bought two Groupons in a row for a massage treatments that offered all types of extras and when we went to the day spa, it turns out none of it was actually honored. The business doesn't honor the commitment they made and Groupon does not hold them accountable.
Android
May 12, 2021
Update: They sent this generic reply to my comment but my order is still pending.... Seriously, Groupon fix this and stop trying to placate paying customers with generic customer service replies. Original: App is not useful... All of my orders just say pending. Please fix this!
Android
May 12, 2021
I couldn't even use my Sam I couldn't even use my Sam coupon I need a
Groupon - Product Description
Download Groupon and save up to 70% on the things you need every day. Find great deals on all the best stuff to eat, see, and do near you and around the world.

Whether you’re craving to try a new restaurant downtown, in need of a relaxing massage, looking for a new gym, or daydreaming about a hotel for a tropical getaway, Groupon has you covered with all the unique local experiences and discounts you could ever wish for. 

Get Access to Incredible Deals Near You 
•  Save up to 70% on 1,000s of local deals
•  Browse outstanding discounts and coupons for your favorite hair or beauty salon, pizza place, yoga studio, and more
•  Discover the hottest spots in your city including top-rated restaurants, spas, and gyms

Get Cash Back at Restaurants
•  Dine and get up to 30% cash back at participating Groupon+ restaurants.

Travel for Cheap
•  Find the fanciest hotels and travel to exotic destinations with Groupon Getaways
•  Always find something fun to do on your next trip by turning on your location settings

With the Groupon app you can:
•  Get promo codes and special savings alerts for deals near you, instantly on your mobile device 
•  Buy and redeem deals directly from your mobile device, no need to print vouchers or clip coupons
•  Read customer reviews and write your own
•  Share deals with friends and family
•  Use Apple Pay to buy deals with a single touch

Put down the coupon book and download Groupon to begin exploring the best that your city has to offer, with savings of up to 70%.

Groupon can provide you with real-time recommendations for great deals near you. As with any functionality of this type, continued use of GPS running in the background can dramatically decrease battery life. 

Need help? Contact us at https://www.groupon.com/customer_support
Want to improve your unitQ Score by 20% within 30 days?
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