Quality degradation at Macy's  
Users report higher volume of Quality Issues than usual
53
fair

Macy's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
27%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
73%
iOS
210 Reports
User Feedback
73%
iOS
210 Reports
27%
Android
77 Reports
Macy's - Latest Quality Issues
Android
Apr 14, 2024
Instead of improving, This app just keeps getting worse. Freezes on every page and eventually you have to shut it down or it will do it for you. Can't get anything done.
Android
Apr 14, 2024
I received this order, but it's not mine.I never ordered this stupid man's sweater.Or man's pair of silk socks where is my order
Android
Apr 14, 2024
App does not work well on android. If you happen to play a product video, it does not allow you to exit the video to go back to the shopping experience.
Android
Apr 15, 2024
When using the app price checker, it only shows me the price, when I click buy online, it will not let me see what other sizes and colors are available and also to see if I can pick up at another store like it use to. The app has benn buggy with the price checker over a month now. Please fix!
Android
Apr 15, 2024
Isn't letting me sign in.
Android
Apr 15, 2024
Someone fraudulently picked up my merchandise
Android
Apr 15, 2024
App keep freezing! Keeps closing app then freeze and ask if I want to wait or close the app. I close and keeps happening! This has been going on for few days
Android
Apr 15, 2024
Can't get in store coupons
Android
Apr 17, 2024
price scanner will not work and it won't let me add anything to my shopping cart online. what is the whole point of adding it then????
Macy's - Product Description
The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings, and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback. 

 

SHOP LIKE AN ALL-STAR: 

- Enable notifications for early access to new collections & exclusive deals.

- See furniture in your space virtually before you buy. 

-Take our Style Inspo quiz to get daily fashion recs in your Style Feed.


 VIEW JUST-FOR-YOU UPDATES:

-See your current orders & rewards balance right when you open the app.

-Keep tabs on points & when your rewards expire.

-Quickly find your unique order bar code & store pickup details.


USE STORE MODE: 

- Scan bar codes to check prices, read reviews and see more colors & sizes—even order online! 
 
-With Macy’s maps, tell us what you’re looking for & we’ll tell you where to go.


MANAGE ALL THINGS STAR REWARDS

- Easily check your Macy’s Card account balance. 

- Schedule & make payments right from the app.  

- Track your progress toward the next loyalty status & more! 


CHECK OUT FASTER WITH WALLET:  

- Find all your Macy’s offers, all in one place. Use them online & in store. 

- Check out faster with the best offer, every time. 

- Manage your payment info in a secure spot.  

 

CREATE LISTS & GET FASHION ADVICE:  

- Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion!  

- Get alerts whenever the price drops on one of your items. 

- Make a style board, share it with friends & get their feedback.  

 

*Continued use of GPS running in the background can dramatically decrease battery life.
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