Macy's
Macy's at a glanceMacy's (Shopping) has a unitQ Score of 83 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 1 point from 82 in the previous 30 days. The score draws on 408 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 36 % 145 Reports
- Android
- 64 % 263 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- ApplicationLoginCan't Log In
- ApplicationStabilitySlow Performance
About Macy's
What is Macy's?
Macy's app is a convenient mobile application that allows users to shop for a wide range of products offered by Macy's, from clothing to home goods. It provides features like order tracking, personalized deals, and an easy-to-use interface, making it simple for customers to browse and purchase items while on the go.
Is Macy's safe?
The Macy's app generally offers a safe shopping experience for users, including younger audiences, with its user-friendly interface and secure payment options. However, concerns over past data breaches and privacy lawsuits, particularly involving facial recognition technology, raise valid questions about user privacy and data security. Users, especially minors, should be aware of sharing personal information and the potential for data exposure.
Who owns Macy's app?
The Macy's app is owned by Macy's, Inc., which is the parent company of the Macy's department store chain. Originally known as Federated Department Stores, the company was renamed in 2007 to reflect its flagship brand.