91
good

Macy's | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
88%
Android
1142 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
157 Reports
User Feedback
12%
iOS
157 Reports
88%
Android
1142 Reports
Macy's - Latest Quality Issues
Android
May 13, 2021
Can't use camera scans anymore
Android
May 13, 2021
Can no longer view Recent Activity when on Macy's Credit Card tab. Very frustrating to have to go log in to mobile web. Hope this can be fixed soon. Used to work perfectly and have now had this issue for a few months. When you click on Macy's Credit Card, then Credit Summary, it just stays at a blank page.
iOS
May 13, 2021
Won’t let me use a gift card
When I enter the gift card number, it says invalid. I called the automated number and there is an amount on there and I'm sure I'm entering the numbers correctly. Frustrating.
Android
May 13, 2021
Scanner doesn't work
Android
May 12, 2021
The app will not let me use my camera to scan barcodes to check prices. The screen turn black and give me the option to view recent scans.
Android
May 11, 2021
My card got erase i had to put the info multiple times.
Android
May 11, 2021
Please make navigating the website better. If I'm in the middle of a site search on my phone and I do something else-when I come back to the site-I have to reload the entire site-including the search I was doing. Ugh-please make this improvement! Can't filter Deals of the Day-why not?
Android
May 10, 2021
Found the dress I was looking for pretty quickly. But password reset was not good and I finally shut the site down and then reopened and reordered. What does the fat red arrow mean? Could not find any indication.
iOS
May 10, 2021
Macy’s app
Every time I try to place an order under my name because I'm a bronze member it never works and need to call my order in to Macy. It's very annoying.!
Macy's - Product Description
The latest version of the Macy’s iPhone app is better than ever! Whether you’re shopping styles for him, her, kids or your home, use the Macy’s app to shop our entire site—anytime, anywhere. Don’t forget to manage your Star Rewards account on the go so you can take advantage of special offers, in-store savings and more! Plus, check prices, stay organized with Lists & create a style board with fave looks to share with friends for real-time feedback. 

 

SHOP LIKE AN ALL-STAR: 

- Enable notifications for early access to new collections & exclusive deals.

- See furniture in your space virtually before you buy. 

-Take our Style Inspo quiz to get daily fashion recs in your Style Feed.

 

USE STORE MODE: 

- View your store pickup info, get notified when it’s ready & access your bar code for pickup. 

- Scan bar codes to check prices, read reviews and see more colors & sizes—even order online! 
 


MANAGE YOUR STAR REWARDS ACCOUNT:  

- Check your available Star Money & see how close you are to your next reward.  

- Track your progress toward the next loyalty status & more! 

 

MANAGE YOUR MACY’S CARD:  

- Easily check your account balance. 

- Schedule & make payments right from the app.  

 

CHECK OUT FASTER WITH WALLET:  

- Find all your Macy’s offers, all in one place. Use them online & in store. 

- Check out faster with the best offer, every time. 

- Manage your payment info in a secure spot.  

 

CREATE LISTS & GET FASHION ADVICE:  

- Collect your faves in one place. Just tap “Add to List.” You can create a List for every occasion!  

- Get alerts whenever the price drops on one of your items. 

- Make a style board, share it with friends & get their feedback.  

 

*Continued use of GPS running in the background can dramatically decrease battery life.
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