50
poor
Best Buy | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
21%
Android
26 Reports
26 Reports
iOS unitQ Score
iOS User Feedback
79%
iOS
99 Reports
99 Reports
User Feedback
79%
iOS
99 Reports
99 Reports
21%
Android
26 Reports
26 Reports
Best Buy - Latest Quality Issues
iOS
May 19, 2023
Garbage App
This app never works when I use it. Security codes never send for 2-factor authentication, automatically signs me out when I'm trying to sign in to pay my bills, and overall just not a user friendly app. I'll stick with your desktop version, thanks.
iOS
May 21, 2023
Where is dark mode?
After all this time, why is there still no dark mode option available?? For all the time I spend on the app, it would make the experience better.
iOS
May 21, 2023
Can’t write reviews?
I am not able to write reviews for a lot of my purchases, and I find that quite annoying. I think in the past, I haven't been able to update reviews either. That is suspicious.
iOS
May 21, 2023
Frustrating
It would be nice to keep me signed into my open box wars so worried them instead of grabbing milk too. Look them up every time too many bugs in the system. I wish you take care of them. Thank you.
iOS
May 21, 2023
Barcode scanner does not work
I try to scan the barcode and it works sometimes. It is hard to find the price.
iOS
May 22, 2023
Checkout
It is incredibly difficult to check out online. Couldn't hardly figure out how.
iOS
May 23, 2023
no longer works
home store is way off and tries to charge me again for total tech even though i'm already a member. i was able to schedule before without it trying to charge me again for a membership i have. roll back the website and app a week when it worked
iOS
May 24, 2023
Short quick review
I've order a $5 dollar Nintendo Eshop gift card, after waiting for an entire hour or more, I still haven't gotten the email with the card's code, that makes me very frustrated
iOS
May 24, 2023
Ui slow
The UI at times feel's unresponsive, needs a few optimization changes
Best Buy - Product Description
Now the Best Buy app is more than just great hand-held shopping. It’s your fast, feel-good companion that can help you have more convenient and possibly even cooler Best Buy experiences, whether you’re at home, on your way to pick up, or shopping with us in-store. Ready when you are. Whether you want to pick up in store or have your order delivered to your car, use the app to let us know you’re on the way, and we’ll have it ready. Imagine the possibilities. Use the AR feature to imagine the perfect TV for your home theater. We’ve got tech surprises in all sizes. View ratings and 5-star reviews as you browse our huge selection of today’s top tech and toys. Get all the details. Browse products available now at stores near you. Track orders and deliveries. Scan and shop. Also find nearby service options and store details - including popular times to shop. And of course, find all the best deals right here. • Top Deals • Deal of the Day • Deals just for you • Open Box steals and more!
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