30
poor

Best Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
338 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
43 Reports
User Feedback
11%
iOS
43 Reports
89%
Android
338 Reports
Best Buy - Latest Quality Issues
Android
Dec 3, 2022
Can't connect. Everytime I try, it says can't connect
iOS
Dec 3, 2022
Out of stock
Every thing is always out of stock!!!!
Android
Dec 4, 2022
It is almost 2023 and the app from Best Buy, a TECHNOLOGY retailer, is not optimized for Android tablets in landscape mode? Seriously? No five stars until that is fixed.
Android
Dec 4, 2022
The issue I have with the Best Buy app is with how poorly optimized it is. There are so many issues with the amount of ads and the amount that has to be loaded from individual pictures, descriptions, prices, etc., that the app will frequently not load more than half of a page. Literally everything is loaded individually. I haven't had this issue with the Amazon or HEB apps. This is on a Samsung S8+ with either 5G or with Gigabit WiFi. Please optimize your app.
Android
Dec 4, 2022
This is the worst app I've ever tired to used I've been trying to pay my bill on this app for the last 4 months and was unable to do so. I was connected to the chat talk and the questions that I was asking them they did not answer. they answered something else so irritating. They need to fix this app or take it down I can't even give this app a one star.
Android
Dec 4, 2022
Just freezes and crashes. Worthless. It's not really an "app", it's just basically a redone browser version of the BB website. Super slow, laggy, doesn't load right. Better off just using a real web browser.
Android
Dec 4, 2022
App used to work fine, now can't even search for anything without it saying page cannot be displayed.
Android
Dec 5, 2022
Had several issues making a purchase online and in the app. Had to place order by calling customer service and it took forever to get the merchandise we ordered. Recommend going to the stores to but merchandise bcuz online n app has too many issues n takes forever to get wat u ordered.
Android
Dec 5, 2022
I can't even chat with an agent with the app keep lagging and crashing so many times!
Best Buy - Product Description
Now the Best Buy app is more than just great hand-held shopping.

It’s your fast, feel-good companion that can help you have more convenient and possibly even cooler Best Buy experiences, whether you’re at home, on your way to pick up, or shopping with us in-store.  

Ready when you are. Whether you want to pick up in store or have your order delivered to your car, use the app to let us know you’re on the way, and we’ll have it ready. 

Imagine the possibilities. Use the AR feature to imagine the perfect TV for your home theater. 

We’ve got tech surprises in all sizes. View ratings and 5-star reviews as you browse our huge selection of today’s top tech and toys.  

Get all the details. Browse products available now at stores near you. Track orders and deliveries. Scan and shop. Also find nearby service options and store details - including popular times to shop. 

And of course, find all the best deals right here. 

• Top Deals
• Deal of the Day
• Deals just for you
• Open Box steals and more!
Want to improve your unitQ Score by 20% within 30 days?
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