Best Buy
Best Buy at a glanceBest Buy (Shopping) has a unitQ Score of 62 out of 100, rated fair, as the 30-day average on Nov 9, 2026, up 1 point from 61 in the previous 30 days. The score draws on 636 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 1 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 34 % 217 Reports
- Android
- 66 % 419 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64- Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- AccountSubscriptionSubscription Too Expensive
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
About Best Buy
What is Best Buy?
The Best Buy app is a mobile application that allows users to shop for electronics and appliances from Best Buy directly from their smartphones. With features like product browsing, order placement, and tracking, the app makes shopping for tech products convenient and efficient.
Is Best Buy safe?
The Best Buy app is generally safe for users, including younger audiences, due to strong privacy measures and a commitment to protecting personal information. However, there are risks, such as potential data breaches and the need for users to share location data. It's important for parents to monitor app usage, as the app does not collect data from children under 13 without consent.
Who owns Best Buy app?
The Best Buy app is owned by Best Buy Co., Inc., which is a retail company specializing in consumer electronics. This company is also the publisher of the app, ensuring it provides services related to their products and stores.