47
poor

Best Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
215 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
61 Reports
User Feedback
22%
iOS
61 Reports
78%
Android
215 Reports
Best Buy - Latest Quality Issues
Android
Oct 13, 2021
Can't choose multiple locations at the same time.
Android
Oct 13, 2021
LOL trash. Only downloaded to use the view in room feature touted on the website and it doesn't work. Will see if I can find another app to see how the TV I'm looking to purchase will fit.
Android
Oct 13, 2021
No products ever load anymore.
Android
Oct 13, 2021
Since the latest update woth total tech, i go into my purchases and it tells me there are no purchases or active orders, while there are hundreds, plus active orders its showing me on the home screen. Also when i go into my protection plans, it says there was a problem, contact for active plans Just a massive inconvenience
Android
Oct 13, 2021
The app is always having errors and crashing. I cant ever get reviews on products to load. Signs me out all the time.
Android
Oct 12, 2021
We've been friends like forever but today you treated me otherwise. I walked in hoping to be helped by a geek but your geek was a deal breaker. Why do I have geek support for $150 if he couldn't tell me how to switch a camera on. It took an hour and 20 minutes of bugging Tony and others before a real geek showed up. Am honestly disappointed in you bestbuy yet we have a long way to go. Be kind next time and thank Tony for the seat. He made the difference.
Android
Oct 12, 2021
Used to work fine. Now it won't even open to any useablity
Android
Oct 12, 2021
This app hasn't worked in a week. Best Buy has gone downhill fast
Android
Oct 12, 2021
Since the last upgrade the app crashes, and will not open. Need to roll back updates or put a fix in place. QA must not be important. Deleted app from device.
Best Buy - Product Description
Now the Best Buy app is more than just great hand-held shopping.

It’s your fast, feel-good companion that can help you have more convenient and possibly even cooler Best Buy experiences, whether you’re at home, on your way to pick up, or shopping with us in-store.  

Ready when you are. Whether you want to pick up in store or have your order delivered to your car, use the app to let us know you’re on the way, and we’ll have it ready. 

Imagine the possibilities. Use the AR feature to imagine the perfect TV for your home theater. 

We’ve got tech surprises in all sizes. View ratings and 5-star reviews as you browse our huge selection of today’s top tech and toys.  

Get all the details. Browse products available now at stores near you. Track orders and deliveries. Scan and shop. Also find nearby service options and store details - including popular times to shop. 

And of course, find all the best deals right here. 

• Top Deals
• Deal of the Day
• Deals just for you
• Open Box steals and more!
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