Quality degradation at Best Buy  
Users report higher volume of Quality Issues than usual
40
poor

Best Buy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
368 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
101 Reports
User Feedback
22%
iOS
101 Reports
78%
Android
368 Reports
Best Buy - Latest Quality Issues
Android
Jan 21, 2022
Painfully slow app that doesn't function well most of the time. Just use the website if you want to order something, it'll go much smoother than this disaster of programming.
Android
Jan 21, 2022
Not great. Videos dont load and it crashes constantly
Android
Jan 20, 2022
Please wait...something went wrong...looks like your cart is empty. This app is literally so worthless people will tell you not to use the app when trying to make purchases.
Android
Jan 20, 2022
Always says my store is Compton. I love in Arizona. Always ends up screwing my opportunity for wait lines on PS5.
Android
Jan 20, 2022
Get stuck in verify account loop.
Android
Jan 20, 2022
Endless loop of item is in stock, I instantly try to buy, can't buy
iOS
Jan 20, 2022
Wont let me purchase on the app
Sometims it will work. Most of the time when you purchase an item in your cart it will send you to a verification account with your email and it just does it over and over. Please fix the purchasing when we are logged in already
Android
Jan 20, 2022
Awful it was literally breaking phone
Android
Jan 20, 2022
Update: it has been a while since my last review and app has improved a lot since then . Can't see my purchase history at all..why is that?
Best Buy - Product Description
Now the Best Buy app is more than just great hand-held shopping.

It’s your fast, feel-good companion that can help you have more convenient and possibly even cooler Best Buy experiences, whether you’re at home, on your way to pick up, or shopping with us in-store.  

Ready when you are. Whether you want to pick up in store or have your order delivered to your car, use the app to let us know you’re on the way, and we’ll have it ready. 

Imagine the possibilities. Use the AR feature to imagine the perfect TV for your home theater. 

We’ve got tech surprises in all sizes. View ratings and 5-star reviews as you browse our huge selection of today’s top tech and toys.  

Get all the details. Browse products available now at stores near you. Track orders and deliveries. Scan and shop. Also find nearby service options and store details - including popular times to shop. 

And of course, find all the best deals right here. 

• Top Deals
• Deal of the Day
• Deals just for you
• Open Box steals and more!
Want to improve your unitQ Score by 20% within 30 days?
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