Amazon Shopping
Amazon Shopping at a glanceAmazon Shopping (Shopping) has a unitQ Score of 43 out of 100, rated poor, as the 30-day average on Nov 9, 2026, up 2 points from 41 in the previous 30 days. The score draws on 7,761 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Device Not Compatible and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 22 % 1730 Reports
- Android
- 78 % 6031 Reports
Compared with similar apps
SHEIN-Fashion Shopping Online85
Macy's83
Etsy: Custom & Creative Goods78
eBay65
Target Brands Inc64
Target64
Best Buy62
Walmart - shopping & grocery61
Ibotta: Save & Earn Cash Back49
Amazon Shopping43
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilityDevice Not Compatible
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- AccountAccount StatusAccount Locked Or Suspended