58
poor

7-Eleven: Rewards & Shopping | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
12 Points Past 7 Days
Category: Food & Drink
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Android unitQ Score
Android User Feedback
91%
Android
753 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
75 Reports
User Feedback
9%
iOS
75 Reports
91%
Android
753 Reports
7-Eleven: Rewards & Shopping - Latest Quality Issues
iOS
Dec 3, 2022
Unable to login
I have tried around 20 times to login to my account. Tried to my phone number and my email. Used Password. Created new passwords. Verified my account with a text codes. Nothing works.
Android
Dec 4, 2022
Very slow delivery, ordered at 10 o'clock, now 13.00, not yet at all.
Android
Dec 4, 2022
Sucks, crack. Can't press order
Android
Dec 4, 2022
The order time notification system should be removed because it was never on time.
Android
Dec 4, 2022
I feel like I don't update the product as much as almost every branch, I have to call and ask all the time, I like to get the wrong thing all the time, tell me to get another one, it's not okay, I should update the product every time the product is out of stock, not press order and then call to tell.
Android
Dec 4, 2022
Up system crashes throughout.
Android
Dec 4, 2022
Too bad, I can't pay through the app. I can't make a transaction, hoping to accumulate points by 2, like selling a dream to-day, contacting me how many times. Asked the same. Answer as before. I haven't made any edits and haven't contacted you, I don't know how many calls I'll make. Get the story, but I've never gotten anything, send the screen caps, send me an email, call True Wallet, cancel whatever number you've done, and True doesn't even have a problem. I've been waiting for months and I still can't do it. Unsolvable It's really bad, tired of calling the call center, every call, having to tell a story every time. What kind of back office work is there?
Android
Dec 4, 2022
The pins don't straight very often and slide very far too. And after updating the pins at home that had been saved, they disappeared. The transportation service is very long, like not ready to do delivery, but the longest wait is 2-3 hours. If the average person would have scolded him. The other thing is that when we're in touch, we can't contact the branch that takes our orders through the app. Why is there an icon for calling in when it's not available? I'll fix it.
Android
Dec 4, 2022
The app likes to bounce promotions that it doesn't want. It implies being a straightforward company. Discount codes are also advertised dormant to attract attention, and it doesn't really reduce it. The conditions for using code in the app are small and blurry, so it's better not to reduce it and not to bounce up in front of the app. If a person is going to buy expensive, he buys because he buys convenience, but taking a discount to lure it is a waste of time. Delivery staff sometimes don't report that they're running out of supplies. Some have paid but can't send it. Send it back and hurry back, not let the checks hurry to drive out. Some of them weren't much, but when I found out later, I lost my feelings.
7-Eleven: Rewards & Shopping - Product Description
Join. Earn. Get rewarded. Now get 2x points when you scan your app barcode, 5x points when you pay with 7-Eleven Wallet, or 10x points when you use Mobile Checkout!

SHOP & EARN REWARDS
Get 2x rewards points on your everyday purchases when you scan your app barcode*, then browse our rewards menu and use points to get free food and drinks. Earn faster with bonus points offers and point streaks on select snacks, drinks, and products.

ORDER DELIVERY
Get food, alcohol, candy, snacks, drinks, ice cream, grocery, health needs and more delivered anywhere you are in about 30 minutes. 7NOW delivers over 3000+ items including Slurpee® and Big Gulp®, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across 43 major metro areas.

FUEL LOYALTY SAVINGS
Fill up on gas for less. On your first 7 trips you'll save 11¢/gal. After that you'll receive everyday savings of 3¢/gal*. Check the 'Find a store' section and the 7-Eleven app will filter fuel loyalty locations near you.

7-ELEVEN WALLET
It's easy to pay with your phone. The 7-Eleven Wallet makes checking out contactless, earns you 5x points and rewards you along the way. Get started when you load your Wallet with cash, credit, debit, 7-Eleven gift cards, Apple Pay® or Google Pay®.

MOBILE CHECKOUT - (AVAILABLE AT SELECT 7-ELEVEN LOCATIONS)
With our contactless checkout, you can shop and check out with your phone. It as easy as scan, pay, and go. Scan the items as you shop and skip the line when you are ready to checkout. You can even earn 10x points and get special offers with 7REWARDS and in-store promotions.

FIND DEALS
Get exclusive offers on your favorite products like pizza, coffee, ice cream, donuts, snacks, energy drinks and bottled water with deals for 7Rewards members.

NOW AVAILABLE AT STRIPES STORES
Start saving big and earning 7Rewards points on everything you buy at Stripes Stores. Redeem points for free food and drinks. Get tacos and family meals from Laredo Taco Company, beer, and groceries to go with curbside pickup at select stores.

GIVE FEEDBACK
We’re here to make your day better. Please let us know if you think we’re doing a good job or not. Submit feedback at any time in the app.

ABOUT 7-ELEVEN, INC.
Are you still reading this? Awesome. Most people stop when they get to the small print. But not you! You get to read the cool stuff. 7‑Eleven, Inc. is the premier name in the convenience-retailing industry. They don't like to brag, but they invented convenience stores. For real. Google it. Based in Irving, Texas, 7‑Eleven operates, franchises and/or licenses more than 72,800 stores in 17 countries, including 12,000 in North America. Known for its iconic brands such as Slurpee®, Big Bite® and Big Gulp®, 7‑Eleven has expanded into high-quality sandwiches, salads, side dishes, cut fruit and protein boxes, as well as pizza, chicken wings and mini beef tacos. Mmmmm, tacos. 7‑Eleven offers customers industry-leading private brand products under the 7-Select™ brand including healthy options, decadent treats and everyday favorites at an outstanding value. Customers can earn and redeem points on various items in stores nationwide through its 7Rewards® loyalty program with more than 40 million members, place an order in the 7NOW® delivery app in over 1,300 cities, or rely on 7‑Eleven for bill payment service, self-service lockers and other convenient services. Find out more online at www.7-Eleven.com, via the 7Rewards customer loyalty platform on the 7‑Eleven mobile app, or on social media at Facebook, Twitter and Instagram. Also, they trademarked the word "Brainfreeze." No lie. Thanks for sticking with this. You're unstoppable.

*Points exclude services, fuel and age restricted items including tobacco, lottery and alcohol.
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