Quality degradation at 7-Eleven: Rewards & Shopping  
Users report higher volume of Quality Issues than usual
60
poor

7-Eleven: Rewards & Shopping | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
88%
Android
471 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
66 Reports
User Feedback
12%
iOS
66 Reports
88%
Android
471 Reports
7-Eleven: Rewards & Shopping - Latest Quality Issues
Android
Mar 28, 2023
Daily order, no telling, no store in the distance. Near the app, new system. I don't understand.
Android
Mar 28, 2023
I don't understand, it's the same ownership business as the big phone network capital. But why is it so complicated to make the app so chaotic? I have to keep updating, I have to order anything, I have to be late. It looks like it's not professional at all.
Android
Mar 28, 2023
Up date too often? Why not up by yourself without letting consumers do it? The person who should be most responsible must be your company. Foreign apps only change their homepage information as often as you do.
Android
Mar 28, 2023
I want to play the game but the device doesn't support it.
Android
Mar 29, 2023
Delivery was very slow, waited for several hours, and still didn't have any items.
Android
Mar 29, 2023
Updated to indicate that you can't find a store near you where you order regularly. Please revamp.
Android
Mar 29, 2023
Very slow delivery Wait several hours.
Android
Mar 29, 2023
Apply for All Member, the app bounces out of the system, when you log in, you lose your stay, your love list is lost, your purchase history is lost, everything is lost, but when you click on the love list, the product has been increased to the full limit of 200 items, the address cannot be starred. Can't press add new address Delete and reinstall it won't go away.
Android
Mar 29, 2023
Please fix your obnoxious inventory system. Not trustworthy and wasting so much time to get a feedback from the store representative.
7-Eleven: Rewards & Shopping - Product Description
Join. Earn. Get rewarded. Now get 2x points when you scan your app barcode, 5x points when you pay with 7-Eleven Wallet, or 10x points when you use Mobile Checkout!

SHOP & EARN REWARDS
Get 2x rewards points on your everyday purchases when you scan your app barcode*, then browse our rewards menu and use points to get free food and drinks. Earn faster with bonus points offers and point streaks on select snacks, drinks, and products.

ORDER DELIVERY
Get food, alcohol, candy, snacks, drinks, ice cream, grocery, health needs and more delivered anywhere you are in about 30 minutes. 7NOW delivers over 3000+ items including Slurpee® and Big Gulp®, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across 43 major metro areas.

FUEL LOYALTY SAVINGS
Fill up on gas for less. On your first 7 trips you'll save 11¢/gal. After that you'll receive everyday savings of 3¢/gal*. Check the 'Find a store' section and the 7-Eleven app will filter fuel loyalty locations near you.

7-ELEVEN WALLET
It's easy to pay with your phone. The 7-Eleven Wallet makes checking out contactless, earns you 5x points and rewards you along the way. Get started when you load your Wallet with cash, credit, debit, 7-Eleven gift cards, Apple Pay® or Google Pay®.

MOBILE CHECKOUT - (AVAILABLE AT SELECT 7-ELEVEN LOCATIONS)
With our contactless checkout, you can shop and check out with your phone. It as easy as scan, pay, and go. Scan the items as you shop and skip the line when you are ready to checkout. You can even earn 10x points and get special offers with 7REWARDS and in-store promotions.

FIND DEALS
Get exclusive offers on your favorite products like pizza, coffee, ice cream, donuts, snacks, energy drinks and bottled water with deals for 7Rewards members.

NOW AVAILABLE AT STRIPES STORES
Start saving big and earning 7Rewards points on everything you buy at Stripes Stores. Redeem points for free food and drinks. Get tacos and family meals from Laredo Taco Company, beer, and groceries to go with curbside pickup at select stores.

GIVE FEEDBACK
We’re here to make your day better. Please let us know if you think we’re doing a good job or not. Submit feedback at any time in the app.

ABOUT 7-ELEVEN, INC.
Are you still reading this? Awesome. Most people stop when they get to the small print. But not you! You get to read the cool stuff. 7‑Eleven, Inc. is the premier name in the convenience-retailing industry. They don't like to brag, but they invented convenience stores. For real. Google it. Based in Irving, Texas, 7‑Eleven operates, franchises and/or licenses more than 72,800 stores in 17 countries, including 12,000 in North America. Known for its iconic brands such as Slurpee®, Big Bite® and Big Gulp®, 7‑Eleven has expanded into high-quality sandwiches, salads, side dishes, cut fruit and protein boxes, as well as pizza, chicken wings and mini beef tacos. Mmmmm, tacos. 7‑Eleven offers customers industry-leading private brand products under the 7-Select™ brand including healthy options, decadent treats and everyday favorites at an outstanding value. Customers can earn and redeem points on various items in stores nationwide through its 7Rewards® loyalty program with more than 40 million members, place an order in the 7NOW® delivery app in over 1,300 cities, or rely on 7‑Eleven for bill payment service, self-service lockers and other convenient services. Find out more online at www.7-Eleven.com, via the 7Rewards customer loyalty platform on the 7‑Eleven mobile app, or on social media at Facebook, Twitter and Instagram. Also, they trademarked the word "Brainfreeze." No lie. Thanks for sticking with this. You're unstoppable.

*Points exclude services, fuel and age restricted items including tobacco, lottery and alcohol.
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