goPuff: Drink & Food Delivery
goPuff: Drink & Food Delivery at a glancegoPuff: Drink & Food Delivery (Food & Drink) has a unitQ Score of 69 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 2 points from 71 in the previous 30 days. The score draws on 366 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Slow Performance and Unsatisfactory Behavior.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 70 % 255 Reports
- Android
- 30 % 111 Reports
Compared with similar apps
Zomato85
goPuff: Drink & Food Delivery69
Instacart: groceries delivery49
DoorDash48- DoorDash - Food Delivery48
FoodPanda42
Uber Eats: Food Delivery38
Grubhub: Local Food Delivery33- Grubhub Inc.33
- SShipt31
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- Customer Support & SuccessConductUnsatisfactory Behavior
- OrderOrder StatusOrder Out Of Stock
- OrderDeliveryOrder Not Delivered
About goPuff: Drink & Food Delivery
What is goPuff: Drink & Food Delivery?
The goPuff: Drink & Food Delivery app is an online platform that allows users to order snacks, drinks, and everyday essentials for quick delivery. With goPuff, customers can enjoy a variety of food and drink options delivered right to their door in just minutes.
Is goPuff: Drink & Food Delivery safe?
The goPuff app can be a convenient choice for food and drink delivery, but it has safety and reliability issues that users, especially younger ones, should consider. Many reports highlight inconsistent order fulfillment, poor customer service, and concerns about data privacy. While it offers a wide selection, the app's frequent delivery problems and unresponsive support can pose risks that may affect user trust and satisfaction.
Who owns goPuff: Drink & Food Delivery app?
The goPuff: Drink & Food Delivery app is owned by GoBrands, Inc., which was founded by Yakir Gola and Rafael Ilishayev. Additionally, SoftBank has made significant investments in the company, contributing to its growth.