78
fair

Gopuff—Alcohol & Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
51%
Android
463 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
439 Reports
User Feedback
49%
iOS
439 Reports
51%
Android
463 Reports
Gopuff—Alcohol & Food Delivery - Latest Quality Issues
Android
May 5, 2021
This app usto be great at first but last order had to wait over an hour and no actual communication as before. Will be deleting the app and was actually a frequent user. Not anymore
Android
May 5, 2021
Well the app is not working right now and I'm not understanding but I'm waiting should be better shortly I don't know.
Android
May 5, 2021
When it works it's absolutely fantastic, but since the latest update I haven't even been able to log in, the app when it opens, just constantly refreshes on a loop not even allowing me to scroll.. I tried logging in on my computer and when I enter my number to be sent a "4 digit code" for log in, I'm sent a 6 digit code and I can't do anything. Please fix these issues, I would love to continue using your app..
Android
May 4, 2021
Unfortunately got orange vanilla coke never had in my order. One way or another you guys have some good days then have issues again. I rather go to another company use a service getting what I ask for Pepsi mango zero. I keep doing alot of repeat orders no way should be messing those orders up with orange vanilla coke
Android
May 4, 2021
This app is great, I used to use 7 eleven but there the 30th time of the driver bot being bale to scan my ID gopuff made it awsome again, they rock
Android
May 4, 2021
The worst app in the world does not at all work properly
Android
May 4, 2021
You can't cancel an order and the average wait time is an hour even though they make it seem like it will be less.
Android
May 4, 2021
Today, Gopuff was offering multiple 12oz hard seltzers for 5 CENTS EACH. With a fair limit of five, I got one short of a 6 pack for 25 cents. Incredible.
Android
May 4, 2021
The app is a little slow on the processing, but it's easy to use, step by step functionality and makes it easy to identify any issues or updates. Definitely the best and inexpensive delivery app I've used.
Gopuff—Alcohol & Food Delivery - Product Description
Gopuff instantly delivers essentials you want and need. We deliver food and drinks, cleaning stuff, baby stuff, pet stuff (and in select markets, we deliver alcohol stuff, too) right to your door. That’s a lot of good stuff. And Gopuff never surges delivery pricing—it’s always $1.95. That’s five cents less than two dollars. Take that, math.

YOUR FAVORITE PRODUCTS
Get everything delivered, from food delivery like snacks, chips, ice cream, and candy to fresh grocery delivery like eggs, milk, bread & cheese. Did we mention drinks? We’ve got regular water. We’ve got fancy water. We’ve got energy drinks and juices. We’ve got beer, wine, and spirits.* You can also get paper towels, toilet paper, cleaning products and your favorite local brands too. Never run out again! Literally! See what we did there? Gopuff also carries over-the-counter medicine, electronics and beauty products. What more could you ask for?

Gopuff has a ton of your favorite brands. Don’t believe us? Perhaps our friends Ben & Jerry’s, Coca-Cola, Gatorade, Flamin’ Hot Cheetos, M&Ms, Reese’s, Gushers, Tide, DayQuil, Takis, Dove, and Colgate toothpaste could convince you. And if not, hop on the Gopuff app to see all the other great brands we stock.

NON-CONTACT DELIVERY
We leave your delivery at your door by default, but you can choose to have us come knocking too. We’ll text you when we get there either way.

ORDER IN SECONDS, DELIVERED IN MINUTES
Ordering is super easy—just tap on what you want to add it to your bag and checkout. We pack your order in our local micro-fulfillment center and deliver it straight to you. TL;DR it’s super fast.

$1.95 FLAT DELIVERY
Some delivery services charge more when they’re busy. Not us. Gopuff delivery is always $1.95—all day, every day. We never surge or hike delivery, even if there’s an angry flock of geese cruising around town and even if it’s Taco Tuesday.

SIGN UP FOR THE FAM
Fam is an abbreviation for family (we’re hip, right?). And in our Fam, members pay $0 delivery fees on every order, any time of day. 

WAYS TO PAY
Gopuff securely accepts credit cards (Visa, American Express, MasterCard and Discover) and debit cards, as well as Apple Pay,Google Pay and Venmo.

EARN POINTS TO REDEEM REWARDS
Everyone loves a good deal. With Puff Points, you get more with every order on Gopuff. Get Points with every order and redeem them to unlock different rewards, like daily & weekly discounts. All new customers earn 6,000 Puff Points with their first order—it’s like a signing bonus, but more delicious.

AWESOME CUSTOMER SERVICE
Sometimes things go wrong. We’re only human. That’s why our Gopuff Customer Service representatives are also human (we tried hiring manatees, but it didn’t work). We hope we get your order just right, but just in case it’s not exactly what you expected, you can give our team a call.

DELIVERING ON YOUR SCHEDULE
We’re open late to deliver what you need when you need. Many of our locations operate 24/7, which is convenient if you’re binging old sitcoms. Speaking of locations, Gopuff has 250+ facilities and delivers to 550 cities.**

NOW DELIVERING IN CALIFORNIA
What’s up, dudes and dudettes? Was that right? Anyway—California customers can now get 30-minute BevMo! delivery with Gopuff. We have added BevMo!’s unparalleled liquor and wine selection to our platform, giving our customers even more convenience at their fingertips. 

* Beer delivery, wine delivery and liquor delivery is available only in select regions. ID verification required for alcohol delivery. Please drink responsibly.

** Gopuff is not available in all markets… yet. Want us where you are? Find us on social media @gopuff or visit gopuff.com for more.
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