52
fair

Uber Eats: Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
8606 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
2091 Reports
User Feedback
20%
iOS
2091 Reports
80%
Android
8606 Reports
Uber Eats: Food Delivery - Latest Quality Issues
Android
Apr 24, 2024
Sometimes it takes a long time
Android
Apr 24, 2024
Every day before order every time without fail is either wrong missing an order.
Android
Apr 24, 2024
No refund or support. They have gotten my food wrong at least five times in the last 8 orders. Today I ordered in Tampa, Florida and I am allergic to dairy. When my burrito bowl got here it was covered in cheese and it was the wrong bowl all together. It had sour cream and the wrong protein. The protein was made of soy which I also have an intolerance. No one made it right even though I complained and took a clear picture of the burrito bowl. No dinner for me after getting in late...
Android
Apr 24, 2024
Great service but it's so expensive
Android
Apr 24, 2024
To begin with, locating the customer service chat is an odyssey, they make additional charges even without sending notifications about this (I have two documented cases) as customer service is terrible and does not give solutions or are clear. There are better apps than Uber, please don't download it and save yourself a hard time with this scammer sleeve
Android
Apr 24, 2024
Terrible, they give you a delivery time and then change it. The worst thing is that they don't allow you to cancel the order until that time is met (which they keep changing)
Android
Apr 24, 2024
Drivers don't care about the food Half the time it is super late Uninstalled
Android
Apr 24, 2024
Uber Eats doesn't take care of their customs. Will never use this app again... their support admit it's their fault but will only pass along my feed back and ends chat.
Android
Apr 24, 2024
There are frequent problems, and if you can't communicate on the inquiry screen, or if you can't deliver, a store outside the area will appear, but I feel like I'm probably fixing it each time. However, if you ask me if it is easy to use, other companies may be better. Other companies have significantly updated their apps to make them much lighter, and I hope they will continue to do their best not to lose to them.
Uber Eats: Food Delivery - Product Description
Get food delivery to your doorstep from thousands of amazing local and national restaurants. Find the meal you crave and order food from restaurants easily with the Uber Eats app. Track your order in real-time.

FIND YOUR FAVORITE FOOD & RESTAURANTS
Order food from nearby restaurants and search by cuisine, restaurant name, dish, and meal. 
Food delivery options for you to order and enjoy including pizza, burritos, burgers, sushi, donuts, and Chinese takeout.
Prefer pickup? Skip the line and reservations and choose to pick up your order instead. Choose your favorite delivery options with the Uber Eats app now.

SUBSCRIBE TO UBER ONE
For $9.99 per month, Uber One subscribers enjoy $0 Delivery Fee and up to 10% off orders over $15 at participating non-grocery stores (and 5% off orders over $35 at participating grocery stores) available on Uber Eats. Members are also eligible for rewards, perks, coupons, and offers. View full Uber One Terms & Conditions here. 

ORDER ALMOST ANYTHING, ANYTIME
Order household needs from your favorite drug stores, supermarkets, and pet shops. Baby food or diapers, pharmacy needs, beauty products and cosmetics. Grocery staples like bread and milk, bananas and produce, flowers and plants, packaged foods or frozen treats. 

You can even order alcoholic drinks including beer, wine, liquor and cocktails. *

SIMPLE DELIVERY ORDERING
Pick your food order from any menu and add it to your cart with a few taps. That’s it.
Uber Eats makes it easy to order food delivery online or through the app and have it delivered by restaurants and delivery people near you.
Or, schedule your order in advance for a delivery person to pick it up later. Your choice!

ORDER FOOD AHEAD WITH PICKUP
Now you can also order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart, and skip the lines to the restaurant to get your food.

REAL-TIME ORDER TRACKING
Track your food delivery order on a map as it heads your way.
See the estimated arrival time at your address.
Get notified when your order arrives..

FIND SOME OF YOUR FAVORITE NATIONAL RESTAURANTS
Some of our food delivery partners include: Pizza Hut, Little Caesars, Buffalo Wild Wings, Papa Johns, Shake Shack, Domino’s Pizza, Nando’s, Burger King, CAVA, A&W, Chick-fil-A, Chipotle, Dunkin', IHOP, KFC, McDonald's, Panda Express, Panera, Popeyes, Shake Shack, Sonic, Starbucks, Subway, Sweetgreen, Taco Bell, Tim Hortons, Wendy's, Five Guys, Jersey Mikes, White Castle, Jack in the Box, Outback Steakhouse, Red Lobster.

FIND PHARMACIES, GROCERY STORES, AND MORE
Order from grocers such as Albertsons and SEG. Other delivery partners in the pharmacy, convenience, and retail space include CVS, Walgreens, 7-Eleven, Wawa, BevMo!, and Total Wines.

ABOUT UBER EATS
Uber Eats is the way to order the food you love through an easy delivery experience. Uber Eats is available in hundreds of cities around the world. Enter your delivery address to explore restaurant and grocery delivery options near you.


AVAILABLE INTERNATIONALLY

Join the thousands of others in your city who use the Uber Eats app to order from their favorites restaurants and schedule delivery

Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Hong Kong, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Orleans, New York, Ottawa, Paris, Philadelphia, San Diego, San Francisco, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Canada, Colombia, France, Japan, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more.

*Alcohol in select markets. 21 to purchase. Item availability varies by market. See app for details.
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