79
fair

Bolt: Fast, Affordable Rides | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
8285 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
578 Reports
User Feedback
7%
iOS
578 Reports
93%
Android
8285 Reports
Bolt: Fast, Affordable Rides - Latest Quality Issues
Android
Dec 5, 2022
The app is excellent, even if I do not understand the prices multiplied by 2, compared to most taxis. More recently, those who accept the order through the app park their car at 50-100 meters from the location and invoke the fact that the application tells them to stay there.., which compared to a taxi that comes to the exact address, is a big minus, especially if the passenger also has luggage. So, this whole thing is a big mockery of the consumer. 🤔
Android
Dec 5, 2022
The driver drove around without me in the car and i could not book another ride because it takes that iam in his where he didn't even pick me up and now i cant even report him because your support group is closed
Android
Dec 5, 2022
Left me 0.4 miles away from the actual destination which led to me being denied entrance to event as I was 5 minutes late.. I also asked him twice if it is the right place and he said yes with confidence and pointed at an entrance. it turned out to be the wrong place. not professional and dishonest. this is the 2nd time this happens to me with bolt.
Android
Dec 5, 2022
charged surcharge for waiting when the driver was waiting at the wrong address...
Android
Dec 5, 2022
1 ulduzda dusmur buna, zakaz vermisem surucu hereket etmir zeng vurdum said 1 deqiqeye cixiram 15 deq kecdi then yenie zeng vurdum acmadi zakazi legv etdim and again zakazda eyni surucu qebul etdi yene legv etdim bolt meni blok etdi whereas evveller 4.5 defe legv etmisem blok etmeyibler, bu bolt u isledenler hansisa irresponsible a driver tip a user pushes a user.
Android
Dec 5, 2022
So far everything was going well today I asked for the service I mark 30,600 the rate and when I arrive ami destination I charge 60mil double the rate I completely desepciono I know that not everything is like that but because of one always reaches everything so I do not recommend this application 😤😡 to anyone
Android
Dec 5, 2022
A terrible trip! Instead of the usual 25-30 minutes, the driver took more than an hour, because (attention!!) the fact that at two different points in the city he took two more passengers and went to the region to disembark them, although, as far as I know, the rules of the Bolt service do not allow taking passengers additionally, also from other services of fellow travelers! I pay a lot of money for service, security and speed. None of these conditions have been met. I really hope that this driver will be blocked in the Bolt service! There is no more desire to use the service, there is a kra
Android
Dec 5, 2022
It was easy to use the app no complaints on that part. But the driver l had didn't even come to the right house and had the nerve to call me and ask where l was., also they charge me a waiting fee, when l was the one waiting 🤔. The driver was not sure where he was going had to direct him as he was taking the long way round. Now l wish l should of taken public transport.
Android
Dec 6, 2022
I need to contact my driver lost my identity card there and does not give me return. Via bolt call, please put back the option that you can save the phone number for these occasions
Bolt: Fast, Affordable Rides - Product Description
Bolt is a transportation app used for taking fast and affordable e-scooter rides.
Skip the rush hour hassle and public transport headache, get there quickly, safely and conveniently on a Bolt Scooter! Our e-scooters are available to rent through the Bolt app. They’re super-easy (and fun!) to use.

Why Bolt?

• The app is free — you only pay when you ride!
• Fast and affordable — get around town without paying a fortune
• Safe — our in-app Safety Toolkit features a Beginner Mode, riding tutorial, safety tips and a guide to the local traffic rules
• Environmentally friendly — Bolt Scooters help reduce pollution and traffic, making cities more livable for everyone

To start riding a Bolt e-scooter:

1. Open the Bolt app and use your smartphone to locate the nearest Bolt Scooter on the map
2. Unlock the e-scooter by scanning the QR code or entering the ID through the app
3. Push-off and press the throttle to go!
3. Enjoy a fun, affordable ride to your destination
4. Once you arrive, park the scooter safely and end your ride inside the app

When could you use a Bolt Scooter?

• Riding to/from the bus stop, train station or other public transit stations on your work commute
• Avoiding traffic jams on the way to/from work
• As a fast, affordable way of seeing the city as a tourist
• Anytime you want a fun, fast, convenient and sustainable ride across the city!

Bolt is available in 40+ countries and 200+ cities around the world. Our mission is to bring fast, reliable and affordable transportation to millions of people around the world, while also helping thousands of drivers support their families. Bolt ride-hailing is coming soon!

Questions? Get in touch via info@bolt.eu or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
Twitter — https://twitter.com/Boltapp
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