Bolt
Bolt at a glanceBolt (Travel) has a unitQ Score of 80 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 3 points from 77 in the previous 30 days. The score draws on 7,182 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Subscription Too Expensive and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 10 % 710 Reports
- Android
- 90 % 6472 Reports
Compared with similar apps
Hopper - Flight & Hotel Deals82
Turo - Better Than Car Rental82
Bolt80
Airbnb78
Uber75- Uber - Request a ride75
Priceline73
Booking.com70- Booking.com: Hotels & Travel70
Expedia Group, Inc.64- Expedia: Hotels, Flights & Car64
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLocationLocation Incorrect
- ApplicationStabilitySlow Performance
About Bolt
What is Bolt?
The Bolt app is a transportation service that allows users to book rides quickly and conveniently through their smartphones. It connects riders with nearby drivers, making travel easier and more efficient in many cities around the world.
Is Bolt safe?
The Bolt app has several safety features like a 24/7 support team, a women-only ride option, and an emergency assist button to enhance user safety. However, younger users should be cautious since risks include driver behavior, potential misuse of personal information, and incidents of road safety violations due to distracted driving. While Bolt promotes safety, awareness and responsible behavior are essential.
Who owns Bolt app?
The Bolt app is owned by Bolt Operations O√ú, a private limited company founded in Estonia. This company was established by Markus Villig in 2013 and operates globally in over 50 countries.