/ unitQ Score

X (Twitter)

News30-day average as of Nov 09, 2026

X (Twitter) at a glanceX (Twitter) (News) has a unitQ Score of 77 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 1 point from 78 in the previous 30 days. The score draws on 35,216 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Account Locked Or Suspended and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
77good

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days78
Last 30 days77

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
5060708090Oct 9Oct 24Nov 85060708090Oct 9Oct 24Nov 8

User Feedback

35,216Reports
iOS
34 % 11839 Reports
Android
66 % 23377 Reports

Compared with similar apps

  1. Messenger82
  2. Facebook78
  3. X (Twitter)77
  4. WhatsApp Messenger75
  5. Snapchat74
  6. Pinterest69
  7. TikTok67
  8. Instagram62
  9. Discord54

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountAccount Status
    Account Locked Or Suspended
  • ApplicationLogin
    Can't Log In
  • ApplicationStability
    Slow Performance
  • ApplicationStability
    Fails To Launch

About X (Twitter)

What is X (Twitter)?

The X (Twitter) app is a social media platform where users can post and share short messages called tweets. It allows people to connect, share their thoughts, and follow topics or other users of interest.

Is X (Twitter) safe?

X (formerly Twitter) has potential risks for younger users, especially concerning inappropriate content, cyberbullying, and grooming threats. While it offers privacy settings like blocking and reporting, these may not be enough to ensure safety. The platform lacks strong parental controls and has seen an increase in harmful content, making it crucial for guardians to monitor usage carefully.

Who owns X (Twitter) app?

The X (Twitter) app is owned by X Corp., which is a wholly owned subsidiary of X Holdings Corp. This parent company is mostly owned by Elon Musk, the primary owner of X.

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.