Snapchat
Snapchat at a glanceSnapchat (Photo & Video) has a unitQ Score of 74 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 2 points from 76 in the previous 30 days. The score draws on 23,709 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Too Many Ads, Difficult to Navigate UI and Slow Performance.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 29 % 6819 Reports
- Android
- 71 % 16890 Reports
Compared with similar apps
Canva: Graphic Design & Video93
Tubi88
Google Photos88
Adobe Lightroom Photo Editor85- Adobe Lightroom85
Netflix80
Snapchat74
Amazon Prime Video44
YouTube - Watch, Listen, Stream42
Hulu38
fuboTV: Watch Live Sports & TV30
Top feedback themes
- ApplicationAds / AllToo Many Ads
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationStabilitySlow Performance
- AccountAccount StatusAccount Locked Or Suspended
- ApplicationLoginCan't Log In
About Snapchat
What is Snapchat?
Snapchat is a social media app that allows users to send photos and videos that disappear after being viewed. It offers fun filters, stories, and messaging features, making it popular among young people for sharing moments with friends.
Is Snapchat safe?
Snapchat presents mixed safety implications for younger audiences. While it fosters communication and creativity, its ephemeral messaging can lead to risky behaviors like sexting and inadequate privacy, especially with features like Snap Map revealing locations. Furthermore, pressures from Snapstreaks and exposure to inappropriate content raise significant concerns about mental health and well-being. Parents should weigh these factors carefully before letting their children use it.
Who owns Snapchat app?
The Snapchat app is owned by Snap Inc., a technology and social media company. Snap Inc. develops and maintains the Snapchat platform, which is popular for its multimedia messaging services.