Facebook at a glanceFacebook (Social Networking) has a unitQ Score of 78 out of 100, rated good, as the 30-day average on Nov 9, 2026, unchanged from 78 in the previous 30 days. The score draws on 87,869 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Unsatisfactory Behavior, Account Locked Or Suspended and Difficult to Navigate UI.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 17 % 14746 Reports
- Android
- 83 % 73123 Reports
Compared with similar apps
Messenger82
Facebook78
X (Twitter)77
WhatsApp Messenger75
Snapchat74
Pinterest69
TikTok67
Instagram62
Discord54
Top feedback themes
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountAccount StatusAccount Locked Or Suspended
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationAds / AllToo Many Ads
- Customer Support & SuccessConductNo Response or Help Received