63
poor

Coinbase – Buy & sell Bitcoin | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
Work at Coinbase, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Coinbase, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
82%
Android
5300 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
1199 Reports
User Feedback
18%
iOS
1199 Reports
82%
Android
5300 Reports
Coinbase – Buy & sell Bitcoin - Latest Quality Issues
Android
Oct 20, 2021
Keeps asking to verify my account by ID, while I'm already verified. Happens when earning new crypto by lessons.
Android
Oct 20, 2021
My wallet was verified ages ago now its they saying to verify again but I did & when I click buy it says verification failed, but I got the message saying verification successful also I've got the highest level
Android
Oct 20, 2021
Disgusting, can't cash out your money, i had to transfer my Bitcoin to another sellers.
Android
Oct 20, 2021
Completely unusable on my phone. Doesn't even start. Too bad. Really looked forward to throw even more money at the platform due to completely over-the-top fees.
Android
Oct 20, 2021
Wallet address keeps changing all the time....why...?
Android
Oct 20, 2021
My experience is mediocre. Coin base has a long way to go in terms of ease of use. I wanna easily know all the details of the trades I make like price of accusation, purchase. Principle should not be shown or counted for in my gains, and they don't tell you the percent your portfolio grew by in the graph snapshot. Add the buying and selling fees. I will definitely give more stars if they cut the fees in half or something.
iOS
Oct 20, 2021
2 factor authentication didn’t work- then locked for +48h
I got a new phone, and tried to login which prompted 2factor authentication which didn't work. I imported the number directly from messages but it failed. The only wait to get help is to lock account and it take 2-3 days to unlock. All my other brokerage and bank accounts have real time help. Will be moving assets to a different platform that has better customer service.
iOS
Oct 20, 2021
Terrible Customer Service — Beware of Debit/Credit Card
I've used their app since 2015. The wallet is decent. Sometimes you get locked out of your account and it will take 72+ hours to get back in. You learn to get through it. The debit/credit card though… Do not get one of these. I had a good chunk of money stolen. After 15 calls with the customer support team over a 3 month period, each time the service rep would state that I should have a response soon, I started emailing them and had to restart the process all over. Then it was 3 weeks of frustrating emailing still without any light of day! One of the biggest wastes of time I've ever experienced. I encourage you to avoid the credit card as they do not have the resources, training, or systems in place to handle if/when your card number gets stolen.
Android
Oct 20, 2021
It's completely impossible to get in touch with customer service. All I get is for replies is unrelated, auto generated emails. Would definitely recommend Kraken instead.
Coinbase – Buy & sell Bitcoin - Product Description
Coinbase: the simple, safe way to buy, manage and sell your cryptocurrency.

We’re the world’s largest cryptocurrency exchange, with over 56 million users across 32 countries worldwide. Coinbase allows you to securely buy, store and sell cryptocurrencies like Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin, and many more on our easy, user-friendly app and web platform.

Here’s a little taste of what our app does:

BUY EASILY
Own crypto in an instant: Coinbase makes buying bitcoin, bitcoin cash, ethereum, ethereum classic, litecoin and more simple and fast. All it takes is a bank account or debit card.

SUPPORTED ASSETS
Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Ethereum Classic(ETC), Litecoin(LTC), Basic Attention Token (BAT)*, 0x, (ZRX)* and USD Coin (USDC)*.

*Available in select territories.

SMART TOOLS
Brand new to crypto? We’ve got you covered. Stay informed with our updates and features that help you build your knowledge and your portfolio, including automatic buys and price alerts.

STAY INFORMED
Keep track of your crypto: Our clear, user-friendly dashboard helps you see prices and the value of your assets, any time of day, anywhere you are through our website or mobile app.

SAFETY FIRST
Over 98% of cryptocurrency is stored securely offline and the rest is protected by industry-leading online security. Your account is also subject to the same scrupulous safety standards, including multi-stage verification and bank-level security. You can even lock the app with a passcode, or remotely disable your phone’s access to the app if it gets lost or stolen.

BEGINNER TO EXPERT, WE’RE HERE
Whether you’re just starting your crypto journey, or a seasoned expert, you’ll find everything you need to build your crypto portfolio on Coinbase.
Take the first step towards blockchain, bitcoin mining, bitcoin games, bitcoin cash games, ethereum games, litecoin games, or bitcoin trading.

NEED MORE HELP?
Visit help.coinbase.com for information and to contact Coinbase Support.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners