76
fair

Cash App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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Android unitQ Score
Android User Feedback
77%
Android
8893 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
2720 Reports
User Feedback
23%
iOS
2720 Reports
77%
Android
8893 Reports
Cash App - Latest Quality Issues
Android
Nov 30, 2022
I don't think my or anyone else's account and device information should be available to the public.
Android
Nov 30, 2022
I have rated them 5 star prior, now changing to 1 star because of worst customer care service. First they are not prompt in response normlly it takes 30mins to get a response, in that they will copy paste the instructions which is not relevant to the issue and they simply close the chat. This is the worst customer care service I have ever seen. They gave me app based boost offers where we have to open the application from cash app, it never opened the page always showing webpage not loade error.
Android
Nov 30, 2022
Been sitting in chat since 20m it is no 5:30for help with having sent money gotten confirmation on my end and the receiving person got a text it was deposited but on account show nothing they only have chat service for help no phone number and they don't respond one star is being generous
Android
Nov 30, 2022
Most of the time when I try and load money onto my card at a store.. its declined. They never know why it's NOT because I recently added money. I don't load money every day or week
Android
Dec 1, 2022
I've been using cash app for a while and I had to get my card replacement once. But know that I have a different card but same account I'm not able to add paper money to my account for some reason and I've been trying everything possible to get it to work. Not that happy with this situation at all.
Android
Dec 1, 2022
I canceled money I sent and who I sent it never got It but I never got the money, thay steal your money first chance
Android
Dec 1, 2022
I used to like this app until it declined my card 3 times and put all my money on hold, and when u talk to support, all they could do is say don't pay at the pump. I was not even getting gad I was inside the store and when I told them that it was still the same answer now I'm out of my money and they won't help me I will not recommend cash app to anyone, nor will I use this app
Android
Dec 1, 2022
Lately this app has been very unreliable. Often struggling to unlock the card or the app is frozen, preventing access to funds, during critical times. Please fix the bugs.
Android
Dec 1, 2022
Been reaching out to customer service about why I don't have the option to add money to my cash app account. When I reached a customer service agent they said that it's a long waiting list for some to gain access to this feature. It's been almost a year and I still don't have access to this feature.
Cash App - Product Description
Cash App is the easiest way to send, spend, save, and invest your money. It’s the SAFE, FAST, and FREE mobile banking* app. 

*Cash App is a financial services company, not a bank. Banking services are provided by Cash’s bank partner(s).

SAFE: Protect all of your payments and investments with a passcode, TouchID, or FaceID. Pause spending on your Cash Card with one tap if you misplace it. All of your information is stored securely.

FAST: Sign up and make your first payment in minutes. Instantly send and receive money from friends. Transfer money from Cash App to another bank account instantly instead of waiting days. Use your Cash App account and routing number to receive deposits up to two days earlier than is standard with most banks.

FREE: Send and receive money at no cost. Get a completely free virtual Visa debit card in minutes, and we’ll mail you your custom physical debit card for free in about a week. Invest in your favorite stocks commission-free with as little as $1.

* HERE’S HOW IT WORKS *
Download and sign up for Cash App in a matter of minutes. The signup process is simple and fast so that you can start using Cash App right away.

* SEND AND RECEIVE MONEY INSTANTLY *
Receive, request, and send money from friends and family instantly with only a few taps. Cash App is the easiest way to pay a friend back for dinner or split rent with your roommates.  

* BUY, SELL, DEPOSIT, AND WITHDRAW BITCOIN *
Cash App is the easiest way to buy, sell, deposit, and withdraw Bitcoin. Track the BTC price in realtime in your app and get started by buying as little as $1 of Bitcoin. Your BTC arrives in your app instantly. You can then decide to keep it safe in Cash App or withdraw it to a different wallet.

* BUY & SELL STOCKS COMMISSION-FREE *
Instantly begin investing commission-free with Cash App. You can buy as little as $1 of stock in top US companies. Track stock prices in realtime in your app and monitor the performance of your overall investment portfolio. Create a list of companies to follow so you can stay up to date on performance. Brokerage services provided by Cash App Investing LLC, member FINRA / SIPC. Investing involves risk; you may lose money. Investments are not FDIC insured. Cash App Investing LLC does not trade bitcoin. 

* GET A FREE CUSTOM VISA DEBIT CARD *
Order your Cash Card (a customizable Visa debit card) directly from Cash App. You’ll be able to instantly make online purchases using your virtual card or in-store purchases by adding your Cash Card to Apple Pay. We’ll also mail you your physical laser-etched Cash Card in less than a week so you can swipe, dip, or tap at any merchant.

* RECEIVE YOUR PAYCHECK UP TO TWO DAYS EARLY *
Deposit paychecks, tax returns, unemployment benefits, government stimulus payouts and more directly into your Cash App balance using your account and routing number. Receive deposits up to two days earlier than is standard with most other banks. Use the same account and routing information to pay bills using your Cash App balance. 

* GET INSTANT DISCOUNTS WITH CASH BOOST *
Cash Card is the only free debit card with instant discounts at your favorite stores, websites, apps, and restaurants. These instant discounts - Cash Boosts - are easy to use and are applied to Cash Card transactions instantly. Just select a given Cash Boost in your app and then use your Cash Card to pay. It’s that simple. No points, no waiting, just instant savings.
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