/ unitQ Score

Chime

Finance30-day average as of Nov 09, 2026

Chime at a glanceChime (Finance) has a unitQ Score of 71 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 3 points from 68 in the previous 30 days. The score draws on 2,136 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
71good

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score increase in the last 30 days

Previous 30 days68
Last 30 days71

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
406080100Oct 9Oct 24Nov 8406080100Oct 9Oct 24Nov 8

User Feedback

2,136Reports
iOS
21 % 457 Reports
Android
79 % 1679 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. Coinbase Buy & sell Bitcoin53
  9. Rocket Money42
  10. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • AccountPayment
    Unauthorized Payment
  • AccountSubscription
    Subscription Too Expensive

About Chime

What is Chime?

The Chime app is a mobile banking service that helps users manage their money easily. It offers features like no monthly fees, automatic savings, and early direct deposits to make banking simple and convenient.

Is Chime safe?

The Chime app is generally safe for users, including younger audiences, as it features FDIC insurance, strong encryption, and real-time alerts for transactions. However, users should be cautious about sharing personal information and remain vigilant against scams, as Chime itself is a fintech service rather than a traditional bank. Overall, while Chime offers security, users must be aware of potential risks associated with digital banking.

Who owns Chime app?

The Chime app is owned by Chime Financial, Inc., which was founded by Chris Britt and Ryan King. They created Chime to improve banking by offering features like no monthly fees and easy access to finances.

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