87
good

Chime – Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
44%
Android
2172 Reports
iOS unitQ Score
iOS User Feedback
56%
iOS
2819 Reports
User Feedback
56%
iOS
2819 Reports
44%
Android
2172 Reports
Chime – Mobile Banking - Latest Quality Issues
iOS
Apr 19, 2024
Pretty happy with a few issues
I've been using Chime for a few years now and it's been great. I find it to be pretty straightforward and I really appreciate some of the benefits of having a chime account. My one issue that has been happening recently is the inability to transfer money from Chime to an outside bank instantly. Even when I pay the fee, I keep getting an error without any real explanation on why. Otherwise, it's been great
iOS
Apr 19, 2024
Disloyal
You can get all the money in the world sent to your chime account and the moment you really need chime for a loan they cut you off.
iOS
Apr 19, 2024
Got scammed
So I was scammed YESTERDAY on [date] and I lost $3087.00 to someone posing as a Chime Customer Service Representative. I called and had a dispute opened for investigation and they DENIED ME! I didn't receive an email with details either! I'm trying to save up to move out!! WHY WAS I DENIED!? It was nice using Chime until this point, but Chime can now kiss my rear!
iOS
Apr 19, 2024
Great app but some updates aren’t the best
Overall this is a fantastic app, and I've been a loyal customer for years , but I'm not crazy about the look and feel of the account balance display following the most recent update.
iOS
Apr 20, 2024
Poor communication gave no reason
Removed my mobile check cashing and was in called for
iOS
Apr 20, 2024
Great App but….
Great app to use, but I'm not happy that I've been stuck with only a $5 spot me for years even though I have deposits totaling way over $200 a month. I'm grateful for the $5 cause it allows me to get lunch at McDonald's, but dang..can y'all please raise it back up to $100?!?!?!?!?
iOS
Apr 20, 2024
Money back
My card and all got stolen and took out money and chime didn't nothing to help me so I never got my money back
iOS
Apr 20, 2024
5year customer and hate them
Couldn't get gas or wash clothes because they wanted to start freezing my account because of suspected fraud while using the virtual card since I have to wait 3weeks for a new card also don't spend time on support they can't do anything on there end
iOS
Apr 20, 2024
Not bad butttttt
I've had my account over 5 years making a lot of deposits and never got a $200 spot me so what's the point of advertising it if you slowly never receive it it definitely comes in handy when needed. Y'all definitely stretched the truth with that one .
Chime – Mobile Banking - Product Description
Chime is the banking app that has your back. Keep your money safe with security features, overdraft up to $200 fee-free*, and get paid early with direct deposit^, with no monthly fees.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank or Stride Bank, N.A.; Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. May be used everywhere Visa cards are accepted.

TRUSTED BY MILLIONS
Stay in control of your money with instant transaction and daily balance alerts. Plus, enable two-factor authentication and block your card in a single tap.

OVERDRAFT UP TO $200*
We get it– when your balance is running low, the last thing you need is an overdraft fee. Eligible members on Chime can overdraft up to $200* on debit card purchases and ATM withdrawals fee-free.

SAY GOODBYE TO MONTHLY FEES
Your account shouldn’t cost you money. Chime has no monthly maintenance fees, minimum balance fees, or foreign transaction fees. Plus, access 60k+ fee-free‡ ATMs at locations like Walgreens, 7-Eleven, CVS, and more.

GET PAID UP TO 2 DAYS EARLY
Get your paycheck up to two days early^ with direct deposit, earlier than you would with some traditional banks.

MEET CREDIT BUILDER, A NEW WAY TO BUILD CREDIT
Whether it’s for gas or groceries, use Credit Builder¹ to increase your FICO® Score by an average of 30 points² with regular on-time payments. No interest‡, no annual fees, no credit check to apply.

PAY ANYONE WITH NO TRANSFER FEES
Send money to friends, family, or roommates as fast as a text – with no transfer fees.
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*Chime SpotMe is an optional, no fee service that requires a single deposit of $200 or more in qualifying direct deposits to the Chime Checking Account each month. All qualifying members will be allowed to overdraw their account up to $20 on debit card purchases and cash withdrawals initially, but may be later eligible for a higher limit of up to $200 or more based on member's Chime Account history, direct deposit frequency and amount, spending activity and other risk-based factors. Your limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your limit. Your limit may change at any time, at Chime's discretion. Although there are no overdraft fees, there may be out-of-network or third party fees associated with ATM transactions. SpotMe won't cover non-debit card transactions, including ACH transfers, Pay Anyone transfers, or Chime Checkbook transactions. See Terms and Conditions. Only SpotMe eligible members may send boosts.

‡Out-of-network ATM withdrawal fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.

^Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

¹Chime Checking Account and $200 qualifying direct deposit required to apply for the secured Chime Credit Builder Visa® Credit Card. See chime.com to learn more.

²Based on a representative study conducted by Experian®, members who made their first purchase with Credit Builder between June 2020 and October 2020 observed an average FICO® Score 8 increase of 30 points after approximately 8 months. On-time payment history can have a positive impact on your credit score. Late payment may negatively impact your credit score.

³Based on Bankrate’s 2022 Checking Account and ATM Fee Survey: https://www.bankrate.com/banking/checking/checking-account-survey/

Chime received the highest 2021 Net Promoter Score among competitors in the industry according to Qualtrics®.
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