Quality degradation at PayPal: Mobile Cash  
Users report higher volume of Quality Issues than usual
75
fair

PayPal: Mobile Cash | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
19876 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
2067 Reports
User Feedback
9%
iOS
2067 Reports
91%
Android
19876 Reports
PayPal: Mobile Cash - Latest Quality Issues
Android
May 6, 2021
Horrible experience. I had to wait 2 weeks to be able to access 200 dollars I loaded onto PayPal and couldn't pay my electric bill and my electric was shut off and my kids had to go without electricity for 2 days due to this. I am very displeased.
Android
May 6, 2021
I don't know why I get charged a fee. On Zelle it doesn't charge.
Android
May 6, 2021
PayPal stop limiting my account, I have been trying to do transactions. Please rectify it, thanks.
Android
May 6, 2021
Is there something wrong with the PayPal app? I can't open it, it always says "we're having trouble completing your request right now." Please fix it.
Android
May 6, 2021
This is the most hypocratic wallet ever... l tried my best to comply with their requirements then they limit my account and forever disallow for doin any transaction and they hold my money for 180 days.... please look for other wallet... never to Paypal..
Android
May 6, 2021
I can't log in!
Android
May 6, 2021
You can no longer use PayPal After a review of your account activity, we've determined that you're in violation of PayPal's Acceptable Use Policy Why I can't use it anymore I didn't do any bad thing for my PayPal I'm shocked that I cannot use it anymore please give me back my money because I really need it,I'm hoping that you admins do so action regarding this issue and thank you.
Android
May 6, 2021
I can't use my money on anything it's always says your paypal account has problem
Android
May 6, 2021
this would be an easy 5/5 across the board if they allowed more crypto coins to be bought..you can buy ltc btc eth nd bitcoin cash, (forgetting the 3 letter abbreviation atm) also no way to export to another wallet 😒🥺 WHYYY. if paypal plan to make it in the crypto world these changes need to be implemented NOW. like right now! as a payment service they set the bar, now lets hope they can have back to back wins and do crypto right 🥂 Protip: Im for hire. 😉😎
PayPal: Mobile Cash - Product Description
Our new PayPal app is a simple and secure way to get paid back for last night’s takeaway, send money to friends who have an account with PayPal, check PayPal activity, choose currencies to send around the world and more. Plus, we’ve added some new features we think you’ll love…

*NEW* A TOUCH-FREE WAY TO PAY OR BE PAID
• If you’re buying, simply scan the QR code to pay securely with your PayPal app.
• Whatever you’re selling, now you can quickly set up a QR code and get paid in person, all with just your phone. 

SEND AND REQUEST MONEY FOR FREE 
• When funded by a bank account or balance, it’s free and secure to send money or ask for it back from friends and family in the US.
• All you need is an email address, mobile number, bank account, cash pick up service point or mobile top up details. *An account with PayPal is required to send and receive money. If you don’t have an account with PayPal, you can sign up for free quickly and easily.
• NEW FEATURE: just type a name, email or phone number and PayPal will find the right person for you. 
• Request money quickly and securely from friends or family with just a few taps.

GET INSTANT SPENDING NOTIFICATIONS 
• Never miss a thing – keep on top of payments and sending or receiving money, with instant push notifications.
• Check out all your latest PayPal activity, by just logging in. 

ACCESS YOUR BALANCE INSTANTLY WITH THE PAYPAL CASH CARD
• Easily transfer funds from your bank balance to your account with PayPal. 
• Shop in-store, online or everywhere Mastercard® is accepted and withdraw cash at ATMs worldwide.  
• PayPal Cash Plus account required to get the card.

TRUST PAYPAL SECURE TRANSACTIONS
• You can be sure PayPal will help keep your financial information secure, with commercially available encryption, and fraud detection. All that plus monitoring transactions, 24/7.

CRYPTOCURRENCY
PayPal Cash or Cash Plus account required. Terms apply. Only available in the US and limited in certain states. Buying and selling cryptocurrency is subject to a number of risks and may result in significant losses. PayPal does not make any recommendations regarding buying or selling cryptocurrency. Consider seeking advice from your financial and tax adviser.

Not all features may be available in your market.
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