86
good
Citi Mobile® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
95%
Android
4059 Reports
4059 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
222 Reports
222 Reports
User Feedback
5%
iOS
222 Reports
222 Reports
95%
Android
4059 Reports
4059 Reports
Citi Mobile® - Latest Quality Issues
Android
Dec 4, 2023
Horrible interface, computer asked stupid questions not related to reason for call then says no when request customer service or agent. Very bad.
Android
Dec 4, 2023
App keeps crashing
Android
Dec 4, 2023
Mobil app will not install
Android
Dec 4, 2023
it will not let me down load the app it crashes. what can be done about this.
Android
Dec 5, 2023
Not opening
Android
Dec 5, 2023
Good interface but crashes alot. Edit: Dec,3 2023 At least for me its been working better more regularly!
Android
Dec 5, 2023
I couldn't open the app. Restarted phone. Still couldn't open. Now I'm uninstalling. Pathetic.
Android
Dec 5, 2023
Like others, the app has yet to successfully open. Just crashes over and over.
Android
Dec 5, 2023
Easy way to check on transactions, although some may lag several days before appearing on the app.
Citi Mobile® - Product Description
Simpler All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch Card Replacement: Request a new card if your original is lost, stolen or damaged Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.** Mobile Check Deposit: Quickly and easily deposit checks from anywhere ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S. Account Information: View your statements, check balances and recent activity Make same-day or scheduled payments easily Smarter Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances Spending insights*: Track your spending habits and trends across your accounts Bill management*: View and manage your bills and recurring payments in one place FICO® Score : Citi credit card customers can view their FICO® Score for free Make payments, including automatic payments, and transfers. Dispute credit card transactions if ever needed and track the status Stay informed with Account Alerts: Choose the alerts you want and even when you want them Change your credit card due date: Choose the beginning, middle, or end of a month Secure Citi® Quick Lock: Lock or unlock your lost or misplaced card PIN Reset: Reset your debit card PIN from your mobile device Enable Touch ID® or Face ID® for a fast and safe way to access your account * Features are available today on a limited basis. **Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.
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