89
good

Citi Mobile® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
95%
Android
5337 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
279 Reports
User Feedback
5%
iOS
279 Reports
95%
Android
5337 Reports
Citi Mobile® - Latest Quality Issues
Android
Apr 17, 2021
Suddenly, I cannot do mobile deposit. Error says "we are unable to read the submitted images. Please retake...... MD_900_100 Exception while parsing cert expiry:....... What is going on?
Android
Apr 17, 2021
This app have worked perfectly literally everytime I use it (save system issues).
Android
Apr 17, 2021
My password didn't work and had to reset it.
Android
Apr 17, 2021
I have been trying to update the app for three days now. It is still spinning!! I can't get into the site until it updates. This is frustrating!
Android
Apr 17, 2021
Unable to update app for hours today.
Android
Apr 17, 2021
Update: only complain: stop asking me for review once I've it done already. Update: I'm changing from 2 to 5 stars. Can't say anything bad about it now. No problems at all. I can recommend this card and app to everyone. Previously: Have to agree with all bad reviews unfortunately. I use this app for one simple thing: payments. Once I click "pay"the app freezing. Today payment just don't work no matter how many times I tried. And this is not first month with this problem.
Android
Apr 17, 2021
Cannot ever transfer money with Zelle with this app. Very frustrating Update 4/15/21- No problem transferring money with Zelle any longer. Just wish the payment calendar showed my due date when I'm picking my date to pay, like my AMEX card does.
Android
Apr 16, 2021
A little slow when signing with fingerprint, but other than that, great app!
Android
Apr 16, 2021
I can't ever sign in it days hello and closes all the time
Citi Mobile® - Product Description
Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch

Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time

Zelle®: A fast, fee-free  way within the Citi Mobile App to pay and easily split payments with people you trust.**  

Mobile Check Deposit: Quickly and easily deposit checks from anywhere
ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.
Account Information: View your statements, check balances and recent activity 
Make same-day or scheduled payments easily
 
Smarter 

Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts 

Bill management*: View and manage your bills and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free 
Make payments, including automatic payments, and transfers.
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month 
Secure 

Citi® Quick Lock: Lock or unlock your lost or misplaced card 

PIN Reset: Reset your debit card PIN from your mobile device 

Enable Touch ID® or Face ID® for a fast and safe way to access your account
 * Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. 
Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub.
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