Citi Mobile
Citi Mobile at a glanceCiti Mobile (Finance) has a unitQ Score of 89 out of 100, rated good, as the 30-day average on Nov 9, 2026, up 2 points from 87 in the previous 30 days. The score draws on 1,433 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score increase in the last 30 days
30-Day Trend
User Feedback
- iOS
- 7 % 104 Reports
- Android
- 93 % 1329 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- ApplicationStabilityFails To Launch
- ApplicationStabilitySlow Performance
About Citi Mobile
What is Citi Mobile?
The Citi Mobile app is a convenient tool that allows users to manage their Citi bank accounts directly from their smartphones. With the Citi Mobile app, users can check account balances, transfer funds, and pay bills easily, making banking accessible anywhere and anytime.
Is Citi Mobile safe?
The Citi Mobile app has a mixed safety profile, particularly for younger users. While it offers banking features and some protective measures against scams, it has several security vulnerabilities, such as weak encryption and issues with sensitive data storage. Users should be cautious about the app's privacy settings and potential risks associated with sharing personal information.
Who owns Citi Mobile app?
The Citi Mobile app is owned by Citigroup Inc., a global financial services company. The app provides users with access to banking services and financial tools under Citi's brand.