Quality degradation at Bose Music  
Users report higher volume of Quality Issues than usual
61
poor

Bose Music | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
1023 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
191 Reports
User Feedback
16%
iOS
191 Reports
84%
Android
1023 Reports
Bose Music - Latest Quality Issues
Android
Jan 21, 2022
It has several models of headphones, but the Bose tws5 do not come out, which are the model I use
Android
Jan 21, 2022
Says it's connected, but doesn't play any audio on my right ear. This has happened multiple times with my sport earbuds
Android
Jan 20, 2022
Works great when it's working. Little buggy. Samsung note 10.
iOS
Jan 20, 2022
So basic that it isn’t necessary
After buying my QC45 and installing this app, I don't really see the point of having it on my phone when it does the same things my headphones do without it. An EQ and other cool features would really make a difference.
iOS
Jan 20, 2022
Adding features to a brick…
Doesn't make it any less a brick. App is very unfriendly. Equipment is subpar. Customer service is nonexistent. I expect more from Bose. Guess that was misplaced trust. I have a soundbar 700 and matching 700 subwoofer. First off it didn't even come with a cable to connect and it's not Bluetooth. Next I have a pair of Bose Surround Sound Speakers. They're supposed to be Bluetooth. I can only get 1 to work sometimes and I never get any sound out of them. I have used this app to try and pair everything repeatedly. Nada. I can never tell if my soundbar is working/on. No lights. It is constantly dropping connection via HDMI to my TV. The app rarely matches what's really going on and I can't connect any of my smart assistants to this. I have all 3 of the major smart assistants.
Android
Jan 20, 2022
I hate it, as it is so buggy. I wish I was able to use the old bose connect app
Android
Jan 20, 2022
Often the app doesn't load up fully, when it does the blue tooth source section doesn't work
iOS
Jan 20, 2022
Can’t disable system sounds
You can turn off voice prompts but you can't disable system sounds…and they're loud!
Android
Jan 20, 2022
The app logo is very ugly on the play store because its edges are not straight. When Google Assistant is turned on, I hear all the notifications in my Headphones 700 headphones, even silently. I wish I could set up a button to turn off the sound reduction. Not to level 0, really turn it off, as can be done from the application. No change in three years. I'm worried about the health of the developers.
Bose Music - Product Description
The Bose Music app lets you easily browse and control your favorite music from one or many Bose smart products. It works with Bose Home Speaker 500, Home Speaker 300, Portable Smart Speaker, Bose Soundbar 700, Soundbar 500, and Smart Soundbar 300. They are part of a system of smart speakers, soundbars and headphones designed to work together for a better listening experience. The app also works with a wide variety of products for listening on-the-go, including the Bose Noise Cancelling Headphones 700 and QuietComfort Earbuds, which both provide world-class noise cancellation, our Sport Earbuds and Sport Open Earbuds, as well as the Bose Frames Tempo, Soprano, and Tenor audio sunglasses.
 
SPEED TO MUSIC
It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, SiriusXM, iHeartRadio™, TuneIn and more, all from within the Bose Music app. All your favourite music in one place.
 
ONE-TOUCH ACCESS
One touch and your home is filled with the music you love most. The Bose Music app makes it easy to set your favourite playlists or stations as presets. Then you can access them effortlessly on your app, the buttons on your speaker, or soundbar remote.  
 
PERSONALISE FOR MULTIPLE USERS
The Bose Music app lets multiple users personalise their experience and control their content. One person can quickly access their Spotify playlist. While another easily listens to the latest podcast. Now it’s easy for the whole household to enjoy their favourite music and more. 
 
TOTAL CONTROL                                                      
Play the same music throughout your home or listen to different music in different areas—it’s up to you. The Bose Music app lets you control one or multiple Bose smart products, including the Bose Home Speaker 500, Bose Home Speaker 300, Bose Portable Home Speaker, Bose Soundbar 700 and Bose Soundbar 500 in your home, from any room.
 
 
GET THE MOST OUT OF YOUR HEADPHONES
Personalise your environment with controllable noise cancellation on our Headphones 700. You decide how much of the world to let in by adjusting between 11 levels of noise cancellation right in the app. 

ACCESS YOUR FAVOURITE VOICE ASSISTANT
On our Headphones 700, get quick and easy access to Amazon Alexa, the Google Assistant or your phone’s native assistant, like Siri.

The availability and features of music and voice services may vary. A home Wi-Fi® network and Internet access are required. 
Bose, Bose Music, Bose Noise Cancelling Headphones, Bose Headphones, Bose Home Speaker, Bose Portable Home Speaker and Bose Soundbar are trademarks of Bose Corporation.

Spotify is a registered trademark of Spotify AB. 

TuneIn is a registered trademark of TuneIn, Inc. 

Google is a trademark of Google LLC. 

Amazon, Amazon Music, Alexa and all related logos are trademarks of Amazon, Inc. or its affiliates. 

Wi-Fi® is a registered trademark of Wi-Fi Alliance®. 

Pandora, the Pandora logo and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. used with permission. 

iHeartRadio is a registered trademark of iHeartMedia, Inc.

SiriusXM and all related marks and logos are trademarks of Sirius XM Radio Inc. and its subsidiaries. All rights reserved.

Privacy Policy
          https://worldwide.bose.com/privacypolicy 

California Privacy Notice of Collection
          https://www.bose.com/en_us/legal/california_privacy_notice_of_collection.html
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