62
poor

BURGER KING® App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
1041 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
248 Reports
User Feedback
19%
iOS
248 Reports
81%
Android
1041 Reports
BURGER KING® App - Latest Quality Issues
Android
Oct 14, 2021
Need to fix coupons or app constantly being told not valid
Android
Oct 13, 2021
Crashes and will not process delivery or mobile orders
iOS
Oct 13, 2021
Am I supposed to just spend my crowns on breakfast
It's lunchtime once again after 12 pm and the only thing I'm being offered to use my crowns is either breakfast or one of those horrible chicken sandwiches.
iOS
Oct 13, 2021
App never works!
Current version does NOT load. Just sits with white screen. No current updates to fix. Super frustrating. Can't earn points or get rewards.
Android
Oct 13, 2021
You can't even order the best burger burger king has to offer, the double stacker. Like The double stacker is missing from the app menu. Why is that?
Android
Oct 13, 2021
The app worked, then it stopped being able to locate or order from stores.
Android
Oct 13, 2021
While the app offers very good deals it frequently has errors. It also does not reflect ANYTHING that the store you may be ordering from does. The stores DO NOT work with the app. That means they might not carry product, might be out of product or might not even be open when you place an order. All of which have happened to me personally. When this happens, which it will, the store cannot cancel, refund or alter the order. You have to contact customer service for support that takes days to fix
Android
Oct 13, 2021
I like burger king got app. Placed order. Burger king restaurant didn't handle well but I eventually got my food. A few weeks on app starts sending annoying ad notification at least once a day. No obvious way to turn off. Uninstalling.
Android
Oct 13, 2021
Makes you login in after updates, and login is only 2 step verification, you never have a password, and that's odd. Updates occur in app as opposed to via play store, so sometimes I launch it and it takes a minute or three to update and then I have to feed it my email again, check for the login in code, get logged in, pick my local store again, WHILE I'M WAITING IN LINE. But there's great deals and I like the layout when the frustrations aren't happening.
BURGER KING® App - Product Description
Get secret deals and exclusive mobile coupons with the official BURGER KING® app and save like a king! Explore our menu and find your nearest BK® restaurant anytime, anywhere. And in most locations, you can even order ahead.
 
Specific features include:
• Mobile Coupons: Get VIP access to the hottest mobile-only coupons and secret deals right from your phone.
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Find Your BK®: Locate your nearest BURGER KING® restaurant and never leave those flame-grilled cravings unfulfilled.
• Menu: Explore your BK® favorites and discover our hottest new menu additions. Plus, you can browse item descriptions and nutritional information at any time.
Compatible with Apple and Google Pay
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