Quality degradation at BURGER KING® App  
Users report higher volume of Quality Issues than usual
20
poor

BURGER KING® App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
355 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
69 Reports
User Feedback
16%
iOS
69 Reports
84%
Android
355 Reports
BURGER KING® App - Latest Quality Issues
Android
Jan 19, 2022
Why let me pickup an order in store when the store is locked? The location I chose has a crazy long drive thru time whenever I go so I wanted to skip that by picking up. Nope, guess I'm out of luck and you get my money too.
iOS
Jan 19, 2022
Useless
I downloaded the app thinking it was gonna be like the McDonald's app where you just show the cashier the code for the rewards. With this app you have to submit a mobile order to take advantage of your rewards. Fix this and I will start using it.
Android
Jan 19, 2022
I will never spend another dime of my money either with this app or in person. They gave me the wrong order and take 3 to 5 days to refund me something they took out instantly. Never again.
iOS
Jan 18, 2022
Doesn’t work
It's self explanatory
Android
Jan 18, 2022
Hangs all the time and doesn't have all the sauce options on the sandwiches.
Android
Jan 18, 2022
Very difficult to get to work. Not user friendly. Just doesn't work easily.
Android
Jan 18, 2022
Used to be great, then several months ago something changed and now the app doesn't work properly.
Android
Jan 18, 2022
Doesn't work well. Puases alot. Different sections of the app don't open.
iOS
Jan 18, 2022
App Unusable
The app is unbelievably laggy and unresponsive. Practically unusable 👎
BURGER KING® App - Product Description
Get secret deals and exclusive mobile coupons with the official BURGER KING® app and save like a king! Explore our menu and find your nearest BK® restaurant anytime, anywhere. And in most locations, you can even order ahead.
 
Specific features include:
• Mobile Coupons: Get VIP access to the hottest mobile-only coupons and secret deals right from your phone.
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Find Your BK®: Locate your nearest BURGER KING® restaurant and never leave those flame-grilled cravings unfulfilled.
• Menu: Explore your BK® favorites and discover our hottest new menu additions. Plus, you can browse item descriptions and nutritional information at any time.
Compatible with Apple and Google Pay
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