Quality degradation at BURGER KING® App  
Users report higher volume of Quality Issues than usual
41
poor

BURGER KING® App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
955 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
84 Reports
User Feedback
8%
iOS
84 Reports
92%
Android
955 Reports
BURGER KING® App - Latest Quality Issues
Android
Jul 3, 2022
No longer able to order extra patties for Impossible
Android
Jul 3, 2022
2 occasions of the app placing the order at the wrong store. Customer support would not give a refund for the error last time. Will no longer be using the app as long as the location services doesn't work as it should...
Android
Jul 3, 2022
Most of the time does not do what it's supposed to do. No way to add the T-Mobile discount codes for the impossible Whopper as the app layout doesn't match what's displayed in the video. Seems intentional to minimize the cross-promotion losses for both companies.
Android
Jul 3, 2022
Kept throwing error on credits card, can't order anything.
Android
Jul 3, 2022
Text size compatibility is terrible, text is lost on my phone. Have to downsize font to read
Android
Jul 3, 2022
Keeps saying I have a account with them when I don't I've tried all my emails and it says the same thing it's ridiculous
Android
Jul 3, 2022
Horrible, if you are hungry and want to get your order wrong with missing items and get slow response via email with an apology and points towards your next order that you cant use then this app is perfect for you. If not just go to the restaurant yourself. Edit also great if you like being charged multiple times and not get anything then have to wait for your refund for food you never got.
Android
Jul 2, 2022
App didn't give me any code to redeem the offer on the store haven't tried to pay online, but the app says inside or online, but cashier could not give me the offer price I am given in the app.
Android
Jul 2, 2022
New update I also hate how you have this extremely untransparent way of redemption for T-Mobile Tuesday with no clear way to actually enter the code. It's half way decent. You guys don't list everything you offer in the way of food and drinks and you limit how an order can be customized. Also I don't enjoy the fact that for some reason you removed most of your coupons and only left 2 up...
BURGER KING® App - Product Description
Get secret deals and exclusive mobile coupons with the official BURGER KING® app and save like a king! Explore our menu and find your nearest BK® restaurant anytime, anywhere. And in most locations, you can even order ahead.
 
Specific features include:
• Mobile Coupons: Get VIP access to the hottest mobile-only coupons and secret deals right from your phone.
• Mobile Ordering: For select locations, order with the app and skip the line to enjoy your meal even faster.
• Find Your BK®: Locate your nearest BURGER KING® restaurant and never leave those flame-grilled cravings unfulfilled.
• Menu: Explore your BK® favorites and discover our hottest new menu additions. Plus, you can browse item descriptions and nutritional information at any time.
Compatible with Apple and Google Pay
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