/ unitQ Score

Alibaba.com B2B Trade App

Shopping30-day average as of Nov 09, 2026

Alibaba.com B2B Trade App at a glanceAlibaba.com B2B Trade App (Shopping) has a unitQ Score of 85 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 1 point from 86 in the previous 30 days. The score draws on 2,784 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Subscription Too Expensive and Too Many Ads.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
85good

unitQ Score 30 Day Average as of Nov 09, 2026 1 point score decrease in the last 30 days

Previous 30 days86
Last 30 days85

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 820406080100Oct 9Oct 24Nov 8

User Feedback

2,784Reports
iOS
8 % 212 Reports
Android
92 % 2572 Reports

Compared with similar apps

  1. Alibaba.com B2B Trade App85
  2. SHEIN-Fashion Shopping Online85
  3. Macy's83
  4. Etsy: Custom & Creative Goods78
  5. eBay65
  6. Target Brands Inc64
  7. Target64
  8. Best Buy62
  9. Walmart - shopping & grocery61
  10. Ibotta: Save & Earn Cash Back49
  11. Amazon Shopping43

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • AccountSubscription
    Subscription Too Expensive
  • ApplicationAds / All
    Too Many Ads
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • Customer Support & SuccessConduct
    No Response or Help Received

All scorecards

Unlock Free Customer Insights

Sent to your email every week so you can keep delivering great experiences!

Loading the form.