35
poor

Popeyes® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
404 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
68 Reports
User Feedback
14%
iOS
68 Reports
86%
Android
404 Reports
Popeyes® - Latest Quality Issues
Android
May 4, 2021
App is charging more money for pickup. Total is $11.66 when I go to pay it's $16
Android
May 4, 2021
It won't let me order its signature chicken by piece, does meals & combos only ☹
Android
May 4, 2021
What is wrong with this app? Why does it go blank when you try to add items? It's so annoying.
Android
May 4, 2021
I placed m order at my local popeye's . It seemed to go smoothly then whenI went to pick up my order four d out they no longer had what I ordered. I got nothing but was still charged like I did. Have tried to get my money back but they said no order was found I sent a copy of the receipt then no response so this is why I'm writing this. Buyer beware
Android
May 4, 2021
App is awful. Wouldn't process my order/payment so i went to KFC instead.
Android
May 4, 2021
I tried and tried and tried for 10 times through out 2 month. This app never work, I never successfully place order through it. Waste a lot of time. It time to remove this app.
iOS
May 3, 2021
Horrible
This app is as terrible as the service at my local restaurant. The offers disappear if you don't use the mobile app. It has the option to use in the restaurant and when you get there the employees say, “I don't t know why they offer this, we can't use it, there has to be a code with a digit and not a number.” So, I tried the mobile app, the offer disappeared and wouldn't allow me to apply it as if I had already used it. Trash app. Trash service.
Android
May 3, 2021
Horrible App Like others, it wouldn't accept my payment. Oops, something went wrong. Yeah, it did. The app developer sucks.
iOS
May 3, 2021
Terrible fast food app
Ended up wasting my money because the app deleted a discount I had up until the order page. Other restaurants are much better about applying specials and discounts versus this one. EDIT: Support reached out to me pretty quickly and credited my account for the lost money. But I would still like to see the app undergo some major changes before I feel I can give it 4 or 5 stars - especially after seeing all the other recent 1 star reviews.
Popeyes® - Product Description
Features:
Mobile Ordering: Order with the app for delivery or pick-up.
Mobile Coupons: Get exclusive access to the best mobile-only deals.
Restaurant Locator: Find your closest Popeyes® and see their hours.
Compatible with Apple Pay
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