JBL Portable
JBL Portable at a glanceJBL Portable (Music) has a unitQ Score of 76 out of 100, rated good, as the 30-day average on Nov 9, 2026, down 3 points from 79 in the previous 30 days. The score draws on 1,026 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Subscription Too Expensive.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 16 % 164 Reports
- Android
- 84 % 862 Reports
Compared with similar apps
TREBEL Music - Download Songs88
Shazam85
iHeart: Radio, Music, Podcasts79
JBL Portable76
Spotify76
Soundcloud72
YouTube Music70
Amazon Music69
Smule68
Deezer51
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- AccountSubscriptionSubscription Too Expensive
- ApplicationLocationLocation Incorrect
- ApplicationStabilityDevice Not Compatible
About JBL Portable
What is JBL Portable?
The JBL Portable app is a mobile application designed to enhance the experience of using JBL Bluetooth speakers. It allows users to connect their speakers for features like music playback, personalization, and firmware updates.
Is JBL Portable safe?
The JBL Portable app can be considered moderately safe for younger audiences. It includes features that require personal data, raising some privacy concerns, but the company states it uses reasonable security measures to protect information. Users reported connection issues, but there are no major content risks. It's important for parents to monitor usage and understand privacy settings to ensure safety.
Who owns JBL Portable app?
The JBL Portable app is owned by HARMAN International Industries, which is a subsidiary of Samsung Electronics. This means that HARMAN, as the parent company, is responsible for the app's development and maintenance.