45
poor

JBL Portable | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Music
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
321 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
99 Reports
User Feedback
24%
iOS
99 Reports
76%
Android
321 Reports
JBL Portable - Latest Quality Issues
iOS
Oct 21, 2021
No conditions.
Shameful a brand as renowned as JBL not have a great service in the application, summarizing ... Unstable, full of bugs, absence in device recognition... And by the way modifications in the software and power of the box. I suffer with my Xtreme and with the flip 4 in relation to this app.
Android
Oct 21, 2021
I love my JBL speakers, but this app is pretty bad. My phone recognizes the already paired devices as soon as they turn on, but this app searches, searches, searches, makes excuses, searches, searches, are the speakers on?, searches, searches, searches, searches, searches...actually I think they made it worse with the last update.
Android
Oct 21, 2021
So far, meh. Trying to update. Stuck on 58% for 20 mins with wifi. Wth.
Android
Oct 21, 2021
App doesn't work for a meter, I have a Galaxy Note 20 Ultra and when I try to find a speaker it doesn't find anything at all. My old Galaxy S8 Plus will find them but I'm not going to carry 2 phones in my pocket to only connect 2 speakers. The 2 speakers I have: Xtreme 3 and Flip 5
Android
Oct 21, 2021
The app doesn't work on Samsung Galaxy Note 20. Try to find the device but nothing:(
Android
Oct 21, 2021
I can't update the JBL Charge 4 firmware. When you click the Refresh button, an inscription appears that it will take 30 minutes and a gray non-clickable button "I follow the instructions", then nothing can be done
Android
Oct 21, 2021
Can't update xtreme 3 firmware I want to use the new Equalizer feature ! But my app just don't show the newest firmware for my xtreme 3 and it says I already got the latest firmware (0.1.3) Please release a new version to fix this issue thanks a lot (My phone is Samsung Galaxy note9+ running Android 10)
Android
Oct 21, 2021
Hi developers. The meaning of any application is an increase in functionality + convenience. Up to this point, you clearly agree with me... 1 charge looks the same as on the column without %. So it is not needed in your program. 2 update can be installed by pressing directly from the speaker.Your program is not needed. 3 here is all the functionality of the prog. Answer yourself how you are useful to us? 4 to close all this eyes would be possible if you tried and at least gave the opportunity to adjust the eqvolizer but here Alas...
Android
Oct 21, 2021
Genuinely more faff than just using my Bluetooth directly. Bloat and potential spyware, doesn't even support my clip 3.. Uninstalling.
JBL Portable - Product Description
Download the JBL Portable app to get the most out of your JBL portable speakers and unlock more features. 
Compatible with the following speakers: 
- Flip 5, Flip 4, Flip 3
- Charge 5, Charge 4, Charge 3
- Pulse 4, Pulse 3, Pulse 2
- Xtreme 3, Xtreme 2, Xtreme
- Boombox 2, Boombox
 
App features:  
- Connect to compatible JBL portable speakers for Stereo to amplify sound or Party mode for a bigger party
- Personalize and control your speaker straight from the app  
- Get additional software updates and product support
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