Quality degradation at Starbucks  
Users report higher volume of Quality Issues than usual
74
fair

Starbucks | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
796 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
473 Reports
User Feedback
37%
iOS
473 Reports
63%
Android
796 Reports
Starbucks - Latest Quality Issues
Android
May 5, 2021
It's been very disappointing that Oat Milk is not an option anymore.
Android
May 4, 2021
Love me some starbucks.. but the 1 on Lancaster always running out of stuff😔
Android
May 4, 2021
I agree with others they need to show the menu for each restaurant so you know what is sold out because it is very annoying when I go to pick up my order and then they tell me they don't have my item after I've already paid for it!! Also my stars often requires Nitro which my local Starbucks is out of 90% of the time so I can't possibly get my points. Very frustrating😣
Android
May 4, 2021
Cant change my personal info to canada
Android
May 4, 2021
Great app, so convenient you just have them scan your card, get your drink and be on your way. The only complaint is I can't order my drink ahead.
Android
May 4, 2021
Horrible location service. You can stand in front of Starbucks store, order placed in this app and it will go to some random other store in the area. Lazy coding!
iOS
May 4, 2021
No decaf option
There is no option to customize a drink as decaf, which is totally ridiculous. And all I drink is decaf so the app is basically useless for me 😂
Android
May 4, 2021
My store cant 'see' if I'm picking up inside or thru drive. It would be nice to have a pay at pick up option like other fast food stores.
Android
May 4, 2021
It easy and always correct, never have I had my order wrong
Starbucks - Product Description
The Starbucks® app is a convenient way to order ahead for pickup or scan and pay in store. Rewards are built right in, so you’ll earn Stars toward Rewards with every purchase.

Mobile Order & Pay
Customize and place your order, and pick up from a nearby store without waiting in line.

Pay in store
Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S.

Rewards
Earn Stars towards free food or drink Rewards of your choosing. Receive personalized offers as a Starbucks® Rewards member. 2 Stars/1$ with a Starbucks Card, 1 Star/1$ with cash, credit/debit, and PayPal. Restrictions apply.

Send a gift
Say thanks with a digital Starbucks Card. It’s easy to redeem a gift from email or in the Starbucks® app.

Manage cards
Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards.

Find a store
See stores near you, get directions, hours and view store amenities before you make the trip.

Music 
Discover what songs are playing at your local store.

Tip your barista 
Leave a tip on purchases made with the app at many stores in the U.S.
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