90
good

Bank of America Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
90%
Android
4559 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
503 Reports
User Feedback
10%
iOS
503 Reports
90%
Android
4559 Reports
Bank of America Mobile Banking - Latest Quality Issues
Android
Apr 20, 2021
the app when I go to see my alerts or send money by zelle stops working and closes me. before I was fine after this update I have trouble using it.
Android
Apr 20, 2021
This Bank of America app you can't flip this one that goes round and round never goes away so I can't see any of my documents.
Android
Apr 20, 2021
What's wrong? When I try to add a new recipient by tapping on the box freezes does not even leave the cursor and take me out of the app can fix it? Thank you.
Android
Apr 20, 2021
Crashes every time I try to deposit a check.
Android
Apr 20, 2021
Cannot transfer funds from a different bank account into boa or vice-versa using the mobile app.
Android
Apr 20, 2021
It doesn't tell you the actual amount you available or what is pending
Android
Apr 20, 2021
Everything was going very well until a few days ago, now every time I try to perform an operation via Zelle a message emerges stating that BofA has stopped working and closes, it is impossible for me to perform these transactions.
Android
Apr 20, 2021
great app. easy to use always there for me thanks B.O.A had it 2 years now never lets me down
Android
Apr 20, 2021
Pretty good app. Can run slow at times but for me always seems to work.
Bank of America Mobile Banking - Product Description
Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Accounts
• Review activity in checking, savings and credit card accounts
• View mortgage, auto loan and other account balances
• Activate or replace credit/debit cards
• Order checks
• Set alerts for important account info

Transfer Money
• Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
• Transfer funds between your Bank of America accounts

Bill Pay
• Schedule/edit/cancel payments
• Pay eBills
• Add/edit payees

Check Deposit
• Take photos of checks to deposit them
• Immediately see the processing deposit in your account²

Erica, Your Virtual Financial Assistant³
• Ask Erica to find transactions, pay bills and more
• Get valuable alerts, helpful insights and financial guidance

Contact Us
• Reach a representative for help
• Schedule an appointment to meet with a specialist
• Find ATMs and financial centers

Special Offers & Deals
• Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards
• Receive credit card offers

Security
• Set up Touch ID® / Face ID®
• If fraudulent activity is suspected on your card, we'll notify you
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴

See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information. Mobile carrier message and data rates may apply.

¹ Transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Investing involves risk. There is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp.

Investment, insurance and annuity products:
•	Are Not FDIC Insured
•	Are Not Bank Guaranteed
•	May Lose Value

All features may not be available in iPad.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.


iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple Inc.

Bank of America and related trademarks are trademarks of Bank of America Corporation
Bank of America, N.A. Member FDIC
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All intellectual property rights, including trademarks and word marks, are the property of respective owners